Operations Coordinator

Job Description – Operations Coordinator

Location: Coimbatore / Thrissur

Position Overview

We are seeking a proactive and detail-oriented Operations Coordinator to support daily business operations, ensure smooth coordination across departments, and maintain strong client and vendor relationships. The ideal candidate will have excellent communication skills, strong organizational abilities, and the capability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

• Coordinate and oversee day-to-day operational activities to ensure smooth workflow.
• Communicate effectively with clients, vendors, freight forwarders, and internal teams to ensure timely deliveries and service excellence.
• Provide customer support by responding to inquiries, managing expectations, and resolving issues promptly.
• Assist in monitoring operational performance, identifying issues, and implementing process improvements.
• Maintain accurate documentation, records, and reports related to operations.
• Collaborate with cross-functional teams to achieve business goals and meet tight deadlines.
• Support the management team in planning and executing operational strategies.

Qualifications

• B.E / B.Tech, Diploma, Degree, or Degree in Business Administration.
• Previous experience in operations coordination preferred.
• Experience in customer support will be an added advantage.

Key Skills & Competencies

• Strong verbal and written communication skills in English.
• Customer service orientation with the ability to manage client relationships.
• Good problem-solving and decision-making skills.
• Highly organized with the ability to manage multiple tasks effectively.

Job Type: Full-time

Work Location: In person