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Silq
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Operations Associate

Operations Associate

Silq

2 - 5 years

2 - 5 Lacs

Chennai

Posted:2 days ago| Platform:

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Skills Required

Health insurance Service level Maritime Export import Wellness Account management Data quality Freight forwarding User acceptance testing Logistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description:

Operations Associate

Location:

Chennai, India

Experience:

2 - 5 years in Freight Forwarding preferably US Exports

We are seeking a highly motivated and detail-oriented Operations associate who is well versed in Export/ Import freight forwarding operations to join our Silq s team. The primary focus of this role will be to keep the in-house app up to date with information pertaining to the end to end lifecycle of a shipment. The successful candidate will be responsible for coordinating with internal stakeholders to ensure timely and efficient update of rates, track and trace updates and ensure data quality and integrity.

Responsibilities:

Monitor the entire lifecycle of the shipment and perform timely updates in the in-house application within stipulated Service Level Agreement.

Work with account management to launch new customer projects in the SILQ application and maintain client-specific SOPs for service delivery.

Prepare and process shipping documentation, including bills of lading, commercial invoices, and export/import declarations.

Track shipments in real-time and keep clients informed of their cargos status.

Manage import/export processes, ensuring compliance with international trade regulations.

Maintain accurate records of all shipments and related documentation.

Responsible for testing new app features in User Acceptance Testing.

Assist with customs clearance procedures and address any issues that may arise.

Stay up-to-date on industry trends and changes in regulations.

Qualifications:

Graduate with minimum of 2-5 years of experience in logistics, freight forwarding, or a related field.

Strong understanding of international trade procedures and customs regulations.

Excellent communication, interpersonal, and organizational skills.

Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Ability to work independently and as part of a team in a fast-paced environment.

US Trade Lane knowledge & familiarity with Federal Maritime Commission (FMC) regulations is preferred

Excellent attention to detail and accuracy.

PERKS/BENEFITS:

Incentive pay paid halfyearly
Quarterly awards
Health Insurance - Hospitalization and OPD
Insurance Policy - Term and Accident coverage
Wellness Benefit
Paid Leave
Team Lunches

Most importantly: You get to work through the most interesting phase of building a company - the beginning!

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Operations Associate