Operations Associate

0 - 2 years

0 - 2 Lacs

Posted:11 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Morningstar seeks an Operations Associate/Analyst to join our operations. This will be a key role in our mission to provide exceptional client experience by ensuring our production and operational processes. This position is based in our Mumbai office.

Shift: UK

Responsibilities

Establish better data access (new direct feeds and APIs) for greater aggregation reliability and efficiency.

  • Advocate for changes to existing sources (website whitelisting and data quality improvements).
  • Work with custodians and analyze feed data and feed layout documentation to understand custodial data elements and provide feedback to engineering and validation.
  • Data mapping
  • Work with custodians and advisors to set up access on existing feeds (feed authorizations)
  • Customer sends feed request to Custodian and notifies Cust Ops email (SalesForce Queue)
  • Cust Ops receives confirmation/notification of the same request from custodian which also confirms advisors Authorization Code
  • Advisor has knowledge of the Authorization Code from the custodian (advisor always gets the Code from the Custodian), not from us.
  • Cust Ops configures authorization enablement in Admin Tool that creates a digital feed password and sends to advisor.
  • Advisor configures aggregation in our system using the Code and the digital feed password.
  • Data will now be aggregated automatically going forward.

Requirements:

  • Zero to 2 years of working experience of working on projects with contractual timelines and scope.
  • Ability to execute regular operations and production processes.
  • Skill in troubleshooting production issues.
  • Knowledge of financial markets and products with inclination to learning.
  • Ability to take general instruction on routine work and detailed instructions on new projects or assignments and execute on those assignments.
  • Excellent written and verbal communication in English.
  • Excellent skills in Microsoft Excel.
  • Educated to degree level, an advanced degree is a plus
  • Prior knowledge of Salesforce and Jira would be beneficial
  • Understanding standard financial data reconciliation
  • Confirm that positions, securities, and transactions are correctly captured for the target accounting system
  • Confirm the data gathered by AccountView correctly represents the data provided by the financial institution source web site

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Morningstar

Financial Services

Chicago IL

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