Operations Analyst

About the role: Token to delivery Coordination: Ensure seamless Token to delivery alignment across city. stakeholder Feedback Loop: Engage with callers and stakeholder to gather follow-up. Coordination: with Lead Owners for scheduling, updates, and operational sync. Roster Management: Create and manage team rosters to ensure optimal coverage and efficiency. In case of any price change or additional hold amount, informing seller and lead owner In case of challan, clearing the dues of challan on vahan website Making sure of the delivery of the vehicle to workshop team and taking sign off Handing over the original documents to post sales team and taking sign off Checking team follow up with the seller on the documents for which amount is held Receiving the held documents from seller and releasing the held amount & Recovering the token amount in case of token cancellations Availability: 6-day work week. Should be available for all operational calls as needed. Ideal candidate: An ideal candidate would be hardworking and enterprising individual, with excellent analytical and communication skills. Interested candidates must have an ingenious, scientific approach to problems, backed by strong outcome-oriented point of view. Interested candidates must have demonstrated experience in managing the operations. Requirements: -1 to 5 Years of experience in hub/warehouse operations -Team handling expeience mandatory -Graduation degree -Ability to think creatively about business problems & come with solutions -Thrive in high pressure environment