754 Operational Support Jobs - Page 31

The role has been created to support the global metals & minerals operations teams. Candidate will be responsible for several standard operational and reporting tasks intrinsically linked to the execution of purchase and sales refined metals & minerals contracts. Candidate must be focused, organized and detail oriented. Good communications skill at all levels is fundamental Advanced Data Analyst (70% ) Develop reports & statistical data to support process assessments and performance measurements through data mining Monitor the key business metrics and create monthly report out dashboards for management to measure effectiveness of internal operational controls Timely and accurate report out as per agreed frequency (daily, weekly, fortnightly, monthly) - Coordinating monthly stock reconciliation and reporting Organizing stock inspections (appointments, updating inspection spread sheets, paying inspection invoices) Run internal controls in a timely fashion (accrual reports, HC filing, Assay finalization, Exception report etc.) Identify actionable insights that directly address operations team’s challenges / opportunities Determine opportunities to improve and automate processes and functions Operational (30%) Executing the tasks in the system based on standard operating process and/or instructions from operators in a timely and accurate manner Ensuring that the turnaround time for document presentation and task deadlines is maintained. Preparation of insurance certificates based on inputs from operations Issue timely & accurate sales invoices based on request from operations Follow ups with warehouses/counterparties for required documentation Knowledge, Skills and Abilities Young professional or fresh graduate in business / commerce with an accurate working style and process driven approach IT skills: Extremely good with MS Office Suite specially Excel, Word, PowerPoint & Outlook. Should have hands on experience of leveraging MS Excel for data gathering & reporting using advanced MS Excel skills (Macros, VBAs, Integrating Excel with other tools etc.) Ability to analyse large datasets An analytical mind and inclination for problem-solving Fluent in English (written and verbal) Quick learner and comfortable operating in a fast paced environment Good communication skills Structured and organized Good attention to detail Ability to be flexible and work to deadlines and under pressure Team player Driven and self-motivated Department Our global operations teams are based in Geneva, Athens, Montevideo, Shanghai & Houston. Reporting Structure Reporting directly to Manager Operations in Mumbai

APM Terminals Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):- Customer channel management- Case Management- Customer onboarding and relationship management- Contract and dispute management- and more.Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline.Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor.The job requires limited job and business knowledge at the time of hiring.

Our Purpose Title and Summary Senior Specialist, Product Management Commercial Card Acceptance is the key factor to win and grow Commercial card business for Mastercard. Commercial Acceptance Solutions(CAS) team is focused in building commercial payments solutions that attract issuers and acquirers to Mastercards commercial card payments products and services. We are seeking a dynamic Product Manager, with a broad business and technology background to manage the strategy and execution of our payment services development, customer lifecycle management and support. This role involves leveraging solid product management skills, knowledge of technology and product development, partnering between the Global Product team and the regions to deliver our CAS roadmap strategy to increase adoption of commercial card payments across the globe. Acceptance team is on a mission to build exciting products and services with rich backlog to be delivered in future. This role is positioned to drive focused product ideation and development. The product manager joining this role will have opportunity to develop payments solutions driven by innovation, new technologies, market research and industry best practices. Role This is a Sr. Specialist (Product Management) role for the Commercial Acceptance Solutions program within the suite of Commercial products, based out of Pune. The team supports the delivery of commercial payments products and services in a fast-paced Agile environment. Understanding of customer needs and expertise in product platform to develop new products and influence overall product strategy Develop product roadmap in collaboration with Global and Regional Product teams, as well as Engineering team members Manage a suite of payment products currently supporting both internal and external customers Design and develop requirements for our cross-functional teams. Maintain a Product Backlog, creation and elaboration and Features and Stories for Engineering teams Drive research efforts to understand customer needs and inform priorities and product decisions Measure the impact of new data features and functionality and make changes as necessary Lead the full product cycle from ideation to user research, design, development, launch and monitoring for product features Take ownership of issues, develop recommendations and execute on proposal Provide oversight and Product engagement of the commercial platform testing and release process to ensure product quality Responsibilities Demonstrate energy and a desire to succeed, follow through on commitments and push self and others to deliver exceptional results Proven track record of successful product development Have engagement experience with a scaled agile methodology Maintain a Product Backlog, create Features and Stories and perform Elaborations with Engineering partners Interact successfully with clients, MasterCard Account Managers, Product, Technology and Operations support staff to meet the needs of our customers Develop deep knowledge of MasterCard Commercial Acceptance products and services as well as great understanding of larger commercial solutions suite Translate product requirements into technical specifications, ensuring mutual understanding and minimizing time to market Validate technical delivery and ensure that delivered functionality is fit-for-purpose All About You Highly proactive with strong coordination and organization skills - This is important for this role Knowledge and experience of working with JIRA/Rally and Aha will be preferred Oracle database and ability to write SQL queries Solid analytical skills are essential, i.e. the ability to take high level requirements and drill these down into detailed functional and non-functional requirements under your own initiative Comfortable working at a detailed level with interface specifications, running queries, doing high level technical analysis (to be able to facilitate and drive conversations) Empowerment and accountability Committed to deliver on time and to quality Willingness to learn and get stuck in Experience working with multiple global stakeholders Desire to stay abreast with technology, new development tools and methods Excellent written and verbal communication skills - clear and concise Understanding of Payment domain, PCI, PII and other financial security requirements will be preferred

APM Terminals Network Planning covers activities that establish, deploy, optimise and terminate sea and air routes, inland trade lanes, terminals, warehouse locations, etc. to ensure smooth movement of cargo/containers across the supply chain. Includes the ability to maintain information of networks operated by customers vendors as well as by Maersk vendors. Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations. At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems. A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline. Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor. The job requires limited job and business knowledge at the time of hiring. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. . We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .