Operational Specialist

Role Overview: As an Operations & Sales Executive at Travelbell, you will play a crucial role in managing client bookings, coordinating travel arrangements, and driving sales to enhance customer satisfaction and business growth. Your responsibilities will involve assisting clients with travel inquiries, handling end-to-end booking processes with accuracy, providing personalized travel recommendations, managing sales inquiries, coordinating with airlines, hotels, and vendors, staying updated on travel trends, handling cancellations, modifications, and refunds, maintaining strong client relationships, and working towards achieving sales targets. Key Responsibilities: - Assist clients with travel inquiries, including flights, hotels, and holiday packages. - Handle end-to-end booking processes, ensuring accuracy and efficiency. - Provide personalized travel recommendations based on customer needs. - Manage sales inquiries, follow-ups, and conversions. - Coordinate with airlines, hotels, and vendors to ensure seamless travel experiences. - Stay updated on travel trends, industry regulations, and promotions. - Handle cancellations, modifications, and refunds in a timely manner. - Maintain strong relationships with clients, ensuring high customer satisfaction. - Work towards achieving sales targets and revenue growth.,