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3.0 - 7.0 years
0 - 0 Lacs
kozhikode, kerala
On-site
As a Sales Executive in our company, you will be responsible for managing the end-to-end coordination of technical and commercial inquiries from customers in Saudi Arabia. Your role will be crucial in driving sales growth and ensuring high levels of customer satisfaction. Your key responsibilities will include handling sales inquiries, comprehending technical specifications, and identifying suitable suppliers/OEMs. You will be expected to prepare and submit quotations, negotiate prices, and ensure accurate documentation. Additionally, coordinating with internal teams, suppliers, and logistics for timely delivery will also be part of your duties. Proficiency in using Odoo software for quotation preparation, order processing, and workflow management is essential for this role. To be considered for this position, you should hold a Bachelor's degree in Engineering (Mechanical, Electrical, or equivalent) and have 3-4 years of experience in technical sales or sales engineering. A strong understanding of industrial and commercial products, along with prior experience with ERP systems like Odoo, is required. Excellent communication and organizational skills are also necessary. Preferred qualities include being detail-oriented with strong documentation skills, proactive in managing multiple sales cycles, technically curious and eager to learn, a collaborative team player, and fluency in English (Arabic language skills are a plus). In return, we offer a competitive salary ranging from 27,000 to 30,000 per month, a fully equipped office with the necessary infrastructure, and the opportunity to work with a dynamic team to drive sales growth. Additional benefits include cell phone and internet reimbursement, performance and yearly bonuses, and various shift options. If you are interested in this position, you should have the ability to reliably commute to Calicut, Kerala, or be willing to relocate before starting work. A minimum of 3 years of experience as a Sales Executive is required, along with proficiency in English. Join our team and be part of a challenging yet rewarding opportunity to excel in technical sales and customer satisfaction.,
Posted 3 days ago
2.0 - 4.0 years
1 - 5 Lacs
Kolkata, Pune
Work from Office
We are seeking a passionate and customer-focused individual to join our team as a Customer Service Representative. As the first point of contact for our sales, you will play a crucial role in delivering outstanding service experiences. Your primary responsibilities will include : Responding promptly to sales inquiries via phone, email & teams chat. Handling Credit/Debit note on real time. Punching order in our ERP on the same day if it is received before 4:00 PM and after that in the next working day in the 1st morning. Building sustainable relationships and trust with sales through open and interactive communication. Prepare all necessary Management Reports on real time ( Like SIFOT, Credit Note Monitoring Report, Debit Note Monitoring Report Etc. ) Keeping accurate records of sales interactions, comments, and complaints. Collaborating with internal teams to ensure a seamless customer experience and timely issue resolution. Contributing to team efforts by accomplishing related tasks and goals as needed. Candidate must be fully customer-centric, possessing excellent communication skills, including the art of listening attentively to customers without interruption, and providing timely assistance and guidance in the right direction to ensure customer satisfaction and loyalty. Requirements : Proven customer supports experience or experience as a clint service representative. Well verse in Excell formulation and activities. Well verse in SAP environment. Strong phone contact handling skills and active listening. Excellent communication and presentation skills. Ability to multi-task, prioritize and manage time effectively. Familiarity with CRM system and practice. Need 2-4 years of experience at least. Similar industries ( chemical, Food & Beverage ) experience is preferable. Graduate in any discipline
Posted 1 month ago
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