Operational Manager

8 years

4 - 12 Lacs

Posted:11 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: Operations Manager – Travel Industry

Position: Operations Manager
Experience: 8–10 years (Travel Industry Mandatory)
Location: Gurugram
Email to Apply: neha@flightsmojo.in

Role Overview

We are hiring an experienced Operations Manager to oversee day-to-day travel operations, manage teams, improve processes, and ensure smooth and accurate service delivery.

Key Responsibilities

  • Manage daily travel operations: ticketing, reservations, amendments, cancellations.
  • Lead and mentor the operations team to meet performance targets.
  • Coordinate with airlines, hotels, and travel vendors for smooth service.
  • Handle customer escalations and ensure timely resolution.
  • Monitor MIS reports, enhance processes, and maintain SOP compliance.

Skills & Qualifications

  • 8+ years of experience in travel operations.
  • Strong knowledge of GDS (Amadeus / Galileo / Sabre).
  • Excellent communication, leadership, and problem-solving skills.

Why Join Us?

  • Leadership role
  • Fast-paced growth environment
  • Competitive compensation

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹100,000.00 per month

Benefits:

  • Leave encashment
  • Provident Fund

Work Location: In person

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