Operation Support and Escalation (Intern)

"For the empathetic communicator who thrives on solving problems" Company: Shopolo Digital Location: Guwahati (On-site) Stipend: ₹8,000-₹10,000/month Duration: 3 Months (Internship) About the Company and Job Role: Shopolo Digital (Pvt. Ltd) is northeast India’s first & leading digital music distribution company. We provide services to over 3,000 individual artists and 70+ labels across India. As a company, our vision is to make the world easy with customer-focused and solution-oriented services. We believe taking baby steps together as a Team is the utmost key to achieving milestones. We are looking for a calm, communicative, and solution-focused Support & Escalation Intern to manage artist and client queries, assist in content coordination, and maintain smooth day-to-day operations within our dynamic work environment. The role also includes supporting partial content deployment tasks and routine operational duties in the office. Key Responsibilities: Handle client and artist support queries through email, WhatsApp, and internal tools. Log, categorize, and follow up on escalated issues. Assist in partial music/content deployment as directed. Coordinate basic internal operations and maintain status reports. Who We’re Looking For: Excellent written communication and interpersonal skills. Basic understanding of digital platforms or content operations (preferred). Good organizational and time-management ability. Calm, patient, and able to work under pressure. What We Offer: Real exposure to India’s growing music-tech landscape. Opportunity to build your professional presence and network. Creative freedom and growth-centric work culture. Letter of recommendation & potential PPO for standout performers. How to Apply: Email us your CV and write a few lines on why you’re the right fit to: career@shopolo.in Or Apply directly via LinkedIn with the subject: [Intern Role Name – Your Name] Show more Show less