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Operation Specialist

Operation Specialist

Newton School

0 - 2 years

3 - 6 Lacs

Bengaluru

Posted:23 hours ago| Platform:

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Skills Required

Root cause analysis Operations Analyst Excel Operational excellence Product innovation Analytical Manager Program Management Consulting microsoft Product marketing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Operations Specialist
Location: Bangalore | Type: Full-time | Experience: 0-2 years

About Newton School Come be part of a rocket ship that s creating a massive impact in the world of education! On one side you have over a million college graduates every year with barely 5% employability rates and on the other side, there are thousands of companies struggling to find talent. Newton School aims to bridge this massive gap through its personalized learning platform. We are building an online university and solving the deep problem of the employability of graduates. We have a strong core team consisting of alumni from IITs and IIM, having several years of industry experience in companies like Unacademy, Inmobi, Ola, and Microsoft - among others. On this mission, we are backed by some of the most respected investors around the world, - RTP Global, Nexus Venture Partners, and a slew of angel investors including CRED s Kunal Shah, Flipkart s Kalyan Krishnamoorthy, Unacademy and Razorpay founders, Udaan s Sujeet Kumar among others. About the Role:

This role required a dynamic Operations Specialist , able to take ownership of the academic and placement journey of our students. This role demands strong analytical thinking, customer empathy, and operational excellence.

Youll be given autonomy and full ownership over your student cohorts this is a strategic role that demands decision-making, initiative, and a deep understanding of our mission.

Key Responsibilities:

Regularly analyze and work on student and batch data to identify trends and predict risks.
Design data-driven strategies and interventions to improve batch metrics such as attendance, assignment submissions, contest clearances, and project completion rates.
Constantly track and improve batch KPIs through structured engagement initiatives, setting specific improvement targets for core metrics.
Own and drive the complete placement journey for your batch, including grooming, mock interviews, and supporting students until final offers are secured, ensuring measurable placement outcomes.
Collaborate cross-functionally with product, marketing, and academic teams to implement student-centric solutions and drive batch success in internal meetings.
Leverage student psychology to identify blockers and motivate progress, while balancing empathy and assertiveness to set expectations and maintain discipline.
Communicate persuasively with both students and internal teams to drive buy-in for initiatives to ensure seamless execution and alignment toward shared goals.

Required Qualifications:

Experience: 0-2 years in operations, consulting, program management, customer-facing or growth roles.
Education: Graduation completed
Good communication and problem solving ability is a must
Tech Skills: Excel - must be proficient in analyzing, tracking, and reporting data

Core Competencies:

Strong business acumen and problem-solving ability
High analytical thinking and ability to conduct root cause analysis , identify trends and make predictions
Excellent communication skills and customer-first approach
Initiator mindset - brings new ideas and takes ownership
Hunger for learning and adaptabilit

Bonus Learning & Growth:

Work on cross-functional projects in marketing and product
Experience early decision-making responsibility
A chance to taste leadership through batch ownership and outcome accountability
Opportunity to work directly with leadership and work on strategic initiatives
Fast-track growth based on performance, initiative, and business impact
Drive independent projects that contribute to business efficiency, student outcomes, and product innovation

...

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Operation Specialist