Job
Description
As an Operations Manager for Vehicle Logistics at SaaS Logistic, LLC, a rapidly expanding vehicle logistics brokerage based in Suwanee, Georgia, USA, your role will be to lead the offshore growth, team, and service delivery. You will need experience with U.S.-based logistics clients, hands-on operations management skills, and the ability to build and manage a team of 7 to 12 people. You must be a strategic leader and practical executor, responsible for business development, carrier coordination, customer retention, and revenue growth. **Key Responsibilities:** - Build and manage a growing offshore operations and sales team (7-12 members) - Drive new business acquisition from U.S.-based dealerships, fleets, auctions, and financial institutions - Oversee and optimize order processing, carrier assignment, customer updates, AR/AP coordination, and CRM pipeline - Ensure team accountability through KPIs, performance reviews, and mentoring - Lead internal tech adoption, CRM usage, and workflow improvement - Collaborate with U.S. leadership for seamless cross-border execution - Present data-backed strategies, dashboards, and growth reports to executive leadership - Personally handle top-priority clients or escalations as a hands-on servant leader **Qualifications Required:** - 5-7+ years of experience in vehicle logistics, transport brokerage, or supply chain management - Proven experience working with American clients in a logistics or brokerage setting - Led and managed a team of 6 to 12 members with demonstrable output improvement and people development - Hands-on operations leader with the ability to manage quoting, carrier coordination, order tracking, AR/AP updates, and CRM workflows - Demonstrable financial growth or performance metrics from past companies - MBA from a nationally ranked Indian university OR 5-7 years of measurable turnaround/growth success in logistics or supply chain verticals - Strong technical proficiency with CRM tools, dashboards, automation, and collaboration platforms - Excellent English communication skills suitable for direct client handling in the U.S. - Willingness to relocate if needed and work full-time in U.S. Eastern Time (EST) - Ready to provide 3 verifiable professional references **Preferred Skills:** - Expertise in freight brokerage, carrier networks, CRM systems (HubSpot, Zoho, etc.) - High EQ and people management skills - Ability to think analytically and execute decisively under pressure - Prior startup or scale-up experience in the logistics domain At SaaS Logistic, LLC, we offer the potential for equity or profit-sharing in long-term contracts, full-time hire opportunities based on contract performance, direct collaboration with U.S. leadership, and a dynamic, entrepreneurial culture with high ownership and growth velocity. If you meet 80% of the above qualifications and have the required experience, please apply by sending your resume, cover letter, and 3 professional references to admin@saaslogistics.io with the subject line "BDM-Operations India [Your Full Name]".,
