Operation Manager

Job Opening: Operations Manager – [Hotel Arasan Sapthagiri]

Location: [Madurai, Tamilnadu]
Employment Type: Full-time
Experience Required: 5+ years in hotel operations or hospitality management

About Us

At Hotel Arasan Sapthagiri, we believe every guest deserves an exceptional experience. We pride ourselves on delivering world-class hospitality, comfort, and personalized service that keeps guests coming back. As we continue to grow, we are looking for a passionate and dynamic Operations Manager to lead our team and ensure smooth day-to-day operations.

Position Overview

The Operations Manager will oversee all aspects of hotel operations, ensuring the highest standards of service, guest satisfaction, and operational efficiency. You will be responsible for managing department heads, maintaining quality control, and implementing procedures to achieve our business goals.

Key Responsibilities

• Oversee daily operations across all departments including Front Office, Housekeeping, Food & Beverage, and Maintenance.
• Ensure outstanding guest service and handle guest feedback or complaints effectively.
• Monitor budgets, control costs, and optimize profitability.
• Implement and maintain standard operating procedures (SOPs) for operational excellence.
• Coordinate with HR for staff training, performance reviews, and team development.
• Work closely with the General Manager on strategic planning and revenue management.
• Ensure compliance with health, safety, and hygiene regulations.
• Manage vendor relationships and ensure quality standards are maintained.

Qualifications & Skills

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.
• Minimum 5 years of experience in hotel operations or hospitality management.
• Strong leadership, communication, and organizational skills.
• Proven ability to manage budgets and achieve financial targets.
• Excellent problem-solving and decision-making abilities.
• Customer-focused mindset with a passion for hospitality excellence.

Why Join Us

• Competitive salary and performance-based incentives
• Opportunity for career growth and professional development
• Supportive, team-oriented work environment
• Employee benefits and discounts across our hotel services

How to Apply:
Send your CV and cover letter to arasansapthagiri015@gmail.com with the subject line “Application – Operations Manager”.
Join our team and help us create unforgettable guest experiences every day!

Job Type: Permanent

Pay: ₹45,000.00 - ₹55,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided

Work Location: In person