Operation Manager

Role Overview: You will be the Operation Manager at Mumbai, India, responsible for completing day-to-day activities with accuracy and timeliness. Your key responsibilities will include monitoring CKYC activities, managing a team, performing quality checks, ensuring uploads on CERSAI portal, coordinating with stakeholders, and handling audit queries. Key Responsibilities: - Monitor daily system reports for eligible customers requiring CKYC processing - Manage a team responsible for preparing client static data and related KYC images - Perform quality checks on client data and KYC images, convert into prescribed format - Upload KYC data into CERSAI portal as per regulator timelines - Ensure all KYC records are uploaded successfully and errors are eliminated - Update CKYC number in system for future reference - Initiate timely communication with clients regarding CKYC updates - Coordinate with CERSAI helpdesk to resolve operational issues - Perform UAT on CERSAI portal for process changes - Handle audit queries and provide required evidences - Report CKYC information to senior management/regulators accurately and timely Qualification Required: - Diploma or Degree in a related discipline - Minimum 1 year experience in client on-boarding / Static data amendments in any Private Banking - Hands-on experience in reviewing client on-boarding documentation - Ability to multi-task and work under pressure to meet project timelines Additional Company Details: Deutsche Bank Group aims to create a positive, fair, and inclusive work environment where employees are empowered to excel together. They value responsible actions, commercial thinking, initiative, and collaborative work. Training, coaching, and flexible benefits are provided to support your career growth. For further information, visit Deutsche Bank's company website: [Deutsche Bank Company Website](https://www.db.com/company/company.html),