Operation Manager

Role Overview: As an Operations Manager at Pushpa Junction, Calicut, you will oversee and coordinate daily operational activities. Your role will require strong leadership skills, hands-on operational experience, and effective team management abilities to ensure desired results. Key Responsibilities: - Supervise daily office operations to maintain a smooth business flow - Manage staffing, training, and sales teams to achieve performance goals - Plan and implement training programs to enhance team performance - Monitor and guide team performance to align with business objectives - Manage client services, documentation, and operational planning - Collaborate across departments to resolve bottlenecks and improve processes - Conduct training sessions on operational management - Assist leadership in system improvements, tool integrations, and automation adoption - Ensure timely compliance with business policies and procedures Qualification Required: - Strong understanding of operational functions in a business environment - Experience in team management and cross-functional coordination - Proficiency in training design and delivery, focusing on sales and operations - Knowledge of tools like HRMS, CRM, and IVR for workflow automation - Excellent communication, organizational, and problem-solving abilities - Multitasking skills and adaptability to changes - Professional presentation and training facilitation skills Additional Details: This full-time, permanent position at Pushpa Junction, Calicut offers benefits such as cell phone and internet reimbursement. The work schedule consists of fixed morning shifts, and proficiency in English is required for this in-person role.,