Operation Excellence - Analyst

Role & responsibilities

Continuous Improvement (CI) & Lean Six Sigma • Identify and execute Continuous Improvement (CI) plans; oversee tactical project completion. • Administer and coordinate CI programs, including deployment planning and execution. • Forecast project value targets and costs in alignment with business strategy. • Develop and manage CI project plans for moderate-cost, moderate-risk projects; ensure goals are achieved and sustained. • Track and report value creation; develop sustainment plans for long-term results. • Drive process improvement initiatives across CP&O. • Independently manage daily execution of value stream processes and workstreams. • Set and manage project goals and objectives with team members and stakeholders. • Promote team-based problem solving and collaboration. • Identify, monitor, and implement CI best practices. • Select and implement tools/methodologies to capture and replicate best practices. • Lead CI capability building and culture change through advocacy, leadership, and best practice sharing. • Drive performance management frameworks across business lines. • Prepare presentations, communications, and training materials to support change management and CI success. • Conduct Lean Six Sigma training and workshops to foster a CI culture. 32 Communication Strategy & Internal Engagement • Collaborate with stakeholders to understand communication needs and improve internal messaging. • Develop and implement communication strategies aligned with organizational goals. • Create presentations, invitations, and communication packs for project stakeholders. • Draft and distribute global communications with consistent messaging. • Support teams in crafting clear, engaging, and effective communication materials. • Coordinate with departments to ensure seamless information flow. • Organize internal events, meetings, and stakeholder engagements. • Monitor and evaluate communication effectiveness; recommend improvements

Preferred candidate profile