Key Roles Responsibilities
Installation Commissioning Install, commission, and demonstrate Batch Coding Laser Marking Machines at customer sites Ensure machines operate as per specifications and quality standards Service Maintenance Perform preventive maintenance and breakdown servicing Diagnose faults and resolve issues with minimum downtime Attend service calls, site visits, and emergency breakdowns Customer Support Training Train customer operators on machine usage and basic troubleshooting Handle customer complaints professionally and ensure quick resolution Coordinate with sales and technical teams for customer satisfaction Documentation Reporting Maintain service reports, visit logs, and spare parts usage records Support warranty, AMC, and post-sales service activities Follow company service SOPs and safety standards

Experience 1 - 5 Years

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