Posted:9 hours ago|
Platform:
Hybrid
Full Time
This position provides routine support to customers, including end-users, distributors, and/or dealers, seeking information through various mediums, under limited supervision
Document customer inquiry information.
Provide prompt assistance to customers through various media.
Multi-Skill/Multi-channel support (Chat/Email/Phone)
Resolves routine customer issues.
Escalate non-routine issues, providing documentation through process
Cummins
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