Job Summary: We are looking for a detail-oriented and proactive E-commerce Executive to join our growing team. You will be responsible for handling day-to-day operations of our online store(s), including product uploads, order processing, inventory updates, and customer communication. This role requires someone who is tech-savvy, organized, and passionate about delivering a great online shopping experience. Key Responsibilities: ● Product Management: ○ Upload new products with accurate descriptions, prices, images, and tags. ○ Update inventory, variants, and stock levels across platforms (e.g., Shopify, WooCommerce, etc.). ○ Coordinate with the design/production team for new launches. ● Order Management: ○ Process and fulfill online orders in a timely manner. ○ Coordinate with the packing and dispatch teams for smooth delivery. ○ Generate invoices, labels, and manage shipping tracking. ● Customer Service: ○ Respond to customer inquiries via email, WhatsApp, or social media. ○ Resolve issues related to orders, returns, and refunds politely and efficiently. ○ Maintain a friendly, respectful tone in all interactions. ● Platform Maintenance: ○ Ensure the website is updated with banners, promotions, and accurate product listings.

More Jobs at Right Angle Fashions

Online Sales Executive

Althan, Surat

Experience: Not specified

INR 1 - 1 Lacs

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Online Sales Executive