Online Reputation Management Executive

Square yards is hiring for #onlinereputationmanagement

Urgent Hiring: Online Reputation Management Executive/Social Media Handler

Work Location: Gurgaon, Sector 67

Work Mode: Work from Office

Mode of Interview: Virtual

About the Role

The utmost role and responsibility of a reputation manager is to create and maintain a favorable brand image of the company and its products. He/she is in charge of every online account of the company’s brands and monitors how the brands are engaging with the audience. ORM also handles negative publicity even on the review and rating websites.

Responsibilities

- Analyze reputation factors and measure brand reputation

- Contribute to the brand’s reputation by regularly reviewing information about our products and services from different outlets, including search engines, social media and communities, blogs, and forums.

- Examine the facts surrounding social media (negative) comments to provide positive and professional responses.

- Recognize possible negative situations/crises and co-ordinate with the concerned teams to solve issues.

- Provide mechanisms to prevent and effectively deal with online reputation threats

- Submit regular reports

Requirements

- Hands-on experience with social analytics, GMB, business intelligence, and social media listening tools.

- Working knowledge of content development and management.

- Excellent analytical, communication, problem-solving, time management, and interpersonal skills.

Please note: This role offers a flexible roster that allows the candidate to take an off on any week of the day, as we need him/her to work over the weekends

Interested candidates can share their resume to aditi.srivastava@squareyards.co.in