About Lowe s
For more information, visit Lowes.com.
About Lowe s India: To know more about Lowes India, visit Lowes.co.in
About the Team
The Online Producers/ Operations/ Design Team is responsible for ensuring consistent, repeatable design and execution of E-commerce creative assets and experiences supporting Online teams across Digital Commerce. The team partners extensively with cross functional Business, Product and Technology teams to ensure that owned digital assets are accurate, current and provide the best possible customer experience.
I. Job Summary:
The primary purpose of the Online Producer is to ensure a good understanding Project coordination, stakeholder communication, execution of ecommerce creative assets and experiences supporting all online channels. He/she will additionally execute high priority and/or confidential tasks. He/she will assist, and provide guidance to online producers on the team as well as maintain operational best practices for the team. They ensure complex Site operations executions are consistently executed according to defined processes, while continuously improving these processes to drive efficiency and elimination of execution errors. He/she will draw on operations experience, managing workflow across the entire team, while managing priorities against customer and associate impact to deliver results, often under extreme deadlines. This role is key to delivering the Site Operations requests from Digital Commerce, Marketing and other core partners across the Lowes enterprise.
II. Roles Responsibilities:
Core Responsibilities:
Assist with the project planning, and execution of workflow with multiple business and technology stakeholders ensuring alignment with overall business objectives.
Involved with new process improvements and implementation.
Responsible for project completion on a daily basis and ensuring/understating on time every time error free
execution.
Work closely with design, operations, tech various other teams to ensure seamless integration of initiative across
all channels.
Maintains best practices for execution and trains producers team to execute efficiently.
Involved in issue resolution; and partners with additional support teams when issue resolution requires system deep-
dive.
Knowledge in dashboard/Jira responsible for maintaing a flawless execution.
Ensure CMS libraries, toolkits and components are active, functional and optimized.
Involved in participating in releases (overnight) to support assigned product
Execution of pricing changes, marketing banners and updates, product and promotion configuration modifications, and special catalog and taxonomy changes on the various Lowes online properties (i.e. lowes.com, iOS apps, Android Apps).
Works closely with other Site Operations teams, UX, Creative and Digital Commerce to ensure all projects are
executed accurately and on-time.
Executes business tools set enhancement recommendations and suggests operational process improvement
solutions.
III. Years of Experience:
2+ years of work experience 2+ years of retail or online experience
IV. Education Qualification Certifications (optional)
Required Minimum Qualifications:
Graduate in any degree
V. Skill Set Required
Primary Skills (must have) Ecommerce, online/omnichannel retail experience Project Management or workflow management tools like Workfront or Jira Demonstrated delivery of business results Ability to handle high-pressure situations and dynamic environment Time-management and organization skills Strong execution skills and able to drive operational excellence Ability to stretch across, especially for tier-1, Black Friday Holiday and other events Excellent verbal, written and technical communication skills enabling presentation of concepts and ideas Proficient with MS Office Suite (Word, Excel, PowerPoint, and Outlook) A positive attitude and extreme attention to detail
Secondary Skills (desired)
Site Content Management tool knowledge (Tesla, AEM or similar tools),
