On-Site Implementation Specialist (Installation)_Bangalore

About Us: Mapsted (www.mapsted.com) is a global leader in innovative location-based technology, distinguished by its proprietary hardware-free solutions. Founded in 2014, the company has pioneered the transformation of data chaos into actionable intelligence through advanced AI and machine learning. Mapsted has meticulously mapped over one billion square feet of indoor space and holds more than 100 patents, showcasing its commitment to trailblazing innovation. Its unique ability to deliver scalable, beacon-free indoor positioning with an accuracy of 1–5 meters places it at the forefront of the industry.

Overview:

We are looking for a skilled and professional On-Site Implementation Specialist to carry out installations at client locations across India. This role requires hands-on technical expertise, strong communication skills, and the ability to represent our company professionally on-site.

The ideal candidate will be technically sound, well-presented, and confident in interacting with clients, ensuring that every installation is completed to specifications, on schedule, and with minimal disruption to client operations.

Responsibilities

• Installation & Setup

Execute on-site installation, configuration, and commissioning of equipment/software as per project requirements.
Ensure all installation work adheres to technical specifications, safety standards, and quality guidelines.

• Client Communication & Professional Conduct

Interact with clients courteously and professionally, providing clear explanations of the installation process and functionality.
Maintain a neat and professional appearance at all times (business-casual or company uniform as applicable).Provide basic training or demonstrations to client personnel after installation.

• Issue Identification & Reporting

Identify and report any site issues, technical problems, or client concerns immediately to the Project Manager.
Suggest possible solutions or workarounds when appropriate.

• Documentation & Handover

Maintain accurate installation records, checklists, and sign-off documents.
Submit daily activity reports and photographs to the Project Manager.

• Coordination & Compliance

Work closely with the Project Manager and back-office support to align schedules and materials.
Follow company safety protocols and respect site-specific rules and regulations.

Preferred Qualifications

• Diploma/Degree in Engineering, IT, or relevant technical field.
• 1+ years of on-site installation, implementation, or commissioning experience.
• Strong communication skills in English and Hindi (knowledge of regional languages is an advantage).
• Professional appearance and confident interpersonal manner.
• Ability to travel extensively within India.
• Basic knowledge of troubleshooting and problem-solving techniques.
• Physically fit to handle on-site work and equipment movement.

Job Type: Full-time

Experience:

• mobile development: 10 years (Required)
• technical manager: 3 years (Required)