As a Mandarin Customer Service Representative, you will be primarily responsible for providing frontline customer support and/or technical support via inbound or outbound through various contact methods i.e., phone, Chat, Email. You will provide information about products and services, help with processing orders, respond to customer complaints, customer retention, and troubleshoot issues. A Customer Service Representative is a role where you efficiently help customers, you are a flexible problem solver, and are confident at troubleshooting. You investigate if you do not have enough information to resolve customer queries. At the same time, you are patient, empathetic, and very communicative, and have the capacity to stay focused in a busy work environment. Key Tasks and Responsibilities Responsible for handling customer support and technical support-related questions of customers and partners Provide prompt, reliable, and accurate information to customers while maintaining effective communications by adjusting to the pace and technical level of the customer Help customers with information about the products and services, using relevant call handling protocols outlined in the Procedures Responsible for ensuring contact resolution in a timely manner, while maintaining the highest level of quality in every customer interaction Assist customers or escalate service-related issues to the appropriate department in accordance with the clients processes and procedures Ensure compliance to customer Data Privacy and Security Policy Communicate positively with team members, customers, and other partners Requirements Skills / Attributes Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Highly customer-focused. Excellent communication skills (both written and oral), with the ability to communicate professionally and confidently in English at all levels. Excellent organizational skills Good attention to detail Excellent problem-solving skills, Technical Good Knowledge of Microsoft Office products Behavioral: Working Collaboratively Planning & Organizing Positive conduct Qualifications EDUCATION and/or EXPERIENCE At least a High school diploma or equivalent Previous experience in BPO and Customer Service, and/or technical account Have a proven track record demonstrating the skills and qualities outlined in this document. Languages: Good command of written and spoken English and Mandarin (Speech, Written, Reading, Comprehension) US Insurance Knowledge
As a Deputy Manager in Business Development, your role will involve achieving assigned acquisition and revenue targets while monitoring, managing, and maximizing revenue from existing clients. You will be expected to perform duties across multiple departments including Pre-Sales, Sales, Customer Onboarding, and Client Services. Developing and maintaining direct relationships with key stakeholders and subject matter experts will be crucial in your role. Collaboration with the Product team to enhance products by gathering market requirements is also a key aspect of your responsibilities. Key Responsibilities: - Achieve assigned acquisition and revenue targets. - Monitor, manage, and maximize revenue from existing clients. - Perform duties across multiple departments including Pre-Sales, Sales, Customer Onboarding, and Client Services. - Develop and maintain direct relationships with key stakeholders and subject matter experts. - Collaborate closely with the Product team to enhance products by gathering market requirements. - Identify and interpret customer requirements for solutions. - Create customer presentations on solution-related topics. - Develop detailed Scopes of Work and communicate them to the Development team. - Prepare customer proposals based on client requirements. - Train the field sales team on product features and benefits. - Support customer onboarding and provide initial handholding. - Interact with various stakeholders, including clients, Service Delivery, and Accounts SPOCs. - Demonstrate products to customers through interactive demos. - Act as a liaison between clients and internal teams, ensuring smooth communication and coordination. Qualifications Required: - Bachelors Degree (preferably in Business Administration, Marketing, Engineering, IT, or related fields) - MBA/PGDM (preferred, but not mandatory especially valuable if focused on Marketing, Sales, or Business Strategy) Skills Required: - Strong verbal & written Communication Skills - Interpersonal Skills - Presentation & Demonstration Skills - Client Handling Your experience level should include a minimum of 1 year in Sales/Pre-sales/Business Development, preferably in SaaS/CPaaS/Telcom/IT/Sales or any other solution selling working experience.,
Role Overview: As a Mandarin Customer Service Representative, you will be primarily responsible for providing frontline customer support and technical support via inbound or outbound through various contact methods such as phone, Chat, Email. Your role will involve providing information about products and services, assisting with processing orders, responding to customer complaints, ensuring customer retention, and troubleshooting issues. You will be expected to efficiently assist customers, be a flexible problem solver, and demonstrate confidence in troubleshooting. In situations where you lack sufficient information to resolve customer queries, you will be responsible for conducting thorough investigations. Your communication skills should be patient, empathetic, and effective to navigate a busy work environment while staying focused. Key Responsibilities: - Handle customer support and technical support-related questions of customers and partners - Provide prompt, reliable, and accurate information to customers while adjusting communication style to match the pace and technical level of the customer - Assist customers with information about products and services following relevant call handling protocols - Ensure timely resolution of customer contacts while upholding high-quality standards in every interaction - Assist customers or escalate service-related issues as per the appropriate department and client's processes - Maintain compliance with customer Data Privacy and Security Policy - Maintain positive communication with team members, customers, and partners Qualifications Required: - High school diploma or equivalent - Previous experience in BPO, Customer Service, and/or technical account management - Good command of written and spoken English and Mandarin (Speech, Written, Reading, Comprehension) - Demonstrated track record showcasing the skills and qualities mentioned in the job description - Knowledge of US Insurance Note: The job description does not include any additional details about the company.,
Quality Assurance Engineer Experience: 45 Years Location: Remote Type: Full-Time About the Role The ideal candidate has a sharp eye for detail, a structured approach to validation, and a curiosity to improve everyday QA processes through smarter, AI-assisted workflows. You will test cybersecurity product and its features, design test cases from use cases, ensure complete coverage, and support the release of secure, stable, and high-performing builds. Key Responsibilities Drive end-to-end functional testing for product modules. Design test cases from user stories and use cases, ensuring traceability and coverage. Conduct manual testing across functional, regression, and integration layers. Track and validate bugs using GitHub. Prepare detailed test documentation Impact analysis, Test scenarios positive & negative, test approach, dependencies, data simulation, and execution logs. Collaborate closely with developers to reproduce and verify defects and fixes. Support automation candidates identification for repetitive test cases. Participate in daily standups and QA planning sessions. Apply AI tools and techniques to streamline test case creation, data generation, test optimization and reporting. Required Skills & Competencies Category Skills Testing Expertise STLC, SDLC, Test Planning, Test Design, Defect Management Functional Testing End-to-end testing for complex product workflows Documentation Writing clear, concise, and reusable test cases Tools GitHub (mandatory), Jira, TestLink / Zephyr, Postman Communication Strong written and verbal communication skills AI Awareness Familiarity with AI-assisted QA tools for test generation, bug triage, and reporting Cybersecurity Domain (Preferred) Understanding of basic security testing, compliance validation, or vulnerability tracking Preferred Qualifications - Bachelors Degree in Computer Science, Information Technology, or equivalent. - ISTQB Foundation Certification. - Exposure to Cybersecurity or SaaS-based Product Testing. - Working knowledge of Agile/Scrum QA processes.
Linux Administrator We are looking for a Linux Administrator to manage and support our Linux server environment, including installation, configuration, patching, and performance tuning. The role involves troubleshooting system issues, managing user access, implementing security controls, monitoring infrastructure, and automating routine tasks using scripting or tools like Ansible. Experience with networking basics, virtualisation/cloud platforms (AWS/Azure/GCP), and system hardening is required. Strong problem-solving skills and the ability to work in fast-paced environments are essential
QA Test Lead Experience: 79 Years Location: Remote Type: Full-Time About the Role We are seeking a QA hands-on lead with strong leadership, good to have cybersecurity exposure, and a modern, AI-aware mindset toward quality engineering. You will oversee the end-to-end QA lifecycle - defining test strategy, test approach, managing a team of functional testers, enabling automation, and ensuring each release meets the highest standards for functionality, security, performance, and user experience. You will also promote AI-driven efficiency across QA planning, reporting, and execution. Key Responsibilities Define and own the QA strategy and process maturity across product releases. Collaborate with the Development leads, Product Manager, and CS Engineers to validate feature readiness and develop an actionable QA plan for releases. Work with CS/Sales to conduct demo and walkthrough sessions for UAT handover Manage test planning, estimation, execution tracking, and defect tracking. Drive NFR testing - Security, Performance, and User Experience validations. Author, review, and approve test plans, cases, and regression suites for completeness. Ensure continuous test process improvements using AI-assisted tools. Assist with integrating QA workflows with CI/CD pipelines and automation frameworks. Conduct root-cause analyses of user incidents and ensure preventive QA measures are implemented. Maintain instances for Demo and for simulations Required Skills & Competencies Category Skills Leadership Team mentoring, stakeholder coordination, quality ownership Testing Strategy Strong understanding of QA governance, metrics, dashboards Automation Awareness Familiar with Selenium, PyTest, or similar frameworks NFRs Security, Performance, and UX testing hands-on experience AI Awareness Practical use of AI-driven test management or defect analytics tools Tools GitHub, Jira, Pytest, Selenium, Playwright Documentation & Reporting Strong focus on clarity, traceability, and metrics-driven QA reports Preferred Experience Product company background primarily working in cyber security space Preferred Qualifications - Bachelors or Masters degree in Computer Science or related field. - ISTQB Advanced Test Manager certification (preferred). - Prior experience in Cybersecurity Product QA. - Exposure to AI-based testing tools or quality analytics frameworks. - Experience in Agile/DevSecOps environments.
As a QA Test Lead with 7+ years of experience, you will play a crucial role in ensuring the quality and efficiency of our product releases. Your responsibilities will include defining and owning the QA strategy, collaborating with cross-functional teams, managing test planning and execution, driving NFR testing, authoring test plans, and continuously improving test processes using AI-assisted tools. Additionally, you will assist in integrating QA workflows with CI/CD pipelines, conducting root-cause analyses, and maintaining instances for demos and simulations. Key Responsibilities: - Define and own the QA strategy and process maturity across product releases. - Collaborate with Development leads, Product Manager, and CS Engineers to validate feature readiness and develop an actionable QA plan. - Conduct demo and walkthrough sessions for UAT handover. - Manage test planning, estimation, execution tracking, and defect tracking. - Drive NFR testing for Security, Performance, and User Experience validations. - Author, review, and approve test plans, cases, and regression suites. - Ensure continuous test process improvements using AI-assisted tools. - Assist with integrating QA workflows with CI/CD pipelines and automation frameworks. - Conduct root-cause analyses of user incidents and implement preventive QA measures. - Maintain instances for Demo and simulations. Required Skills & Competencies: - Leadership: Team mentoring, stakeholder coordination, quality ownership. - Testing Strategy: Strong understanding of QA governance, metrics, dashboards. - Automation Awareness: Familiarity with Selenium, PyTest, or similar frameworks. - NFRs: Hands-on experience in Security, Performance, and UX testing. - AI Awareness: Practical use of AI-driven test management or defect analytics tools. - Tools: Proficiency in GitHub, Jira, Pytest, Selenium, Playwright. - Documentation & Reporting: Strong focus on clarity, traceability, and metrics-driven QA reports. Preferred Experience: - Product company background with a focus on cybersecurity. - Preferred Qualifications: Bachelors or Masters degree in Computer Science or related field, ISTQB Advanced Test Manager certification (preferred), prior experience in Cybersecurity Product QA, exposure to AI-based testing tools or quality analytics frameworks, experience in Agile/DevSecOps environments.,
Key Responsibilities Revenue Generation: Develop and execute strategies to achieve and exceed quarterly and annual sales targets. Identify and capitalize on new business opportunities to expand revenue streams. Client Acquisition & Relationship Management: Build, nurture, and sustain long-term relationships with key enterprise clients. Collaborate with cross-functional teams to deliver customized, high-impact solutions. Data Validation & Business Insights: Establish robust data validation frameworks to ensure accuracy and integrity across all business data points. Use validated data insights to optimize sales strategies, pricing models, and customer engagement. Product Strategy & Market Positioning: Work closely with product teams to define, refine, and enhance offerings aligned with market needs and client expectations. Identify gaps and opportunities in existing product lines based on competitive and customer intelligence. Leadership & Strategic Direction: Lead and mentor cross-functional teams to deliver business goals effectively. Drive strategic planning, forecasting, and execution aligned with organizational objectives. Key Skills & Competencies Proven track record of revenue generation , sales growth , and client relationship management . Deep understanding of data validation methodologies , business analytics , and market insights . Strong leadership, communication, and negotiation skills. Experience defining and driving go-to-market (GTM) strategies. Ability to bridge technical and commercial perspectives effectively. Qualifications Bachelor’s/Master’s degree from a Tier 1 institution (IIT, IIM, ISB, XLRI, etc.). 18+ years of professional experience in consulting, IT services, or data-driven business roles . Prior experience in Big 4 or top-tier IT consulting firms preferred.
Key Responsibilities 1. Strategic Leadership & Revenue Growth Develop and execute strategies to achieve organizational sales and revenue targets. Identify, pursue, and convert high-value business opportunities across industries. Build and manage a scalable sales pipeline with measurable ROI and growth outcomes. 2. Data Architecture & Technology Strategy Design, define, and oversee enterprise-level data architecture frameworks that enable robust, scalable, and efficient data ecosystems. Ensure alignment between data strategy and business objectives. Collaborate with product and engineering teams to integrate cutting-edge technologies (AI, ML, Cloud Data Platforms, etc.). 3. Client Engagement & Business Development Establish and maintain strong relationships with C-level stakeholders and strategic partners. Serve as a trusted advisor for clients on data transformation, governance, and modernization initiatives. Lead business presentations, proposals, and solution demonstrations to win new clients. 4. Product & Go-to-Market Strategy Contribute to defining and refining product offerings based on client needs and market insights. Partner with cross-functional teams to drive go-to-market (GTM) plans and delivery excellence. Analyze market trends and competitor positioning to inform product direction. 5. Team Leadership & Collaboration Lead and mentor teams of data architects, sales leaders, and business consultants. Foster a culture of innovation, accountability, and performance. Drive cross-functional alignment between sales, delivery, and product teams. Key Skills & Competencies Proven track record in enterprise data architecture , sales leadership , and revenue generation . Strong understanding of data management frameworks , cloud ecosystems , and digital transformation . Exceptional communication, presentation, and stakeholder management skills. Strategic thinker with the ability to blend technical insight and business foresight . Experience defining data-driven solutions and leading high-impact client engagements. Qualifications Bachelor’s/Master’s degree from a Tier 1 Institution (IIT, IIM, ISB, XLRI, or equivalent). Minimum 18 years of professional experience in IT services, consulting, or data-driven technology roles. Prior experience with Big 4 consulting firms or leading IT services organizations preferred.
Key Responsibilities 1. Practice Leadership & Business Growth Build, lead, and grow the Data Architecture & Analytics Practice , aligning business, technology, and client goals. Define the strategic roadmap for the practice including offerings, delivery models, and market positioning. Drive revenue generation and profitability through new client acquisition and account expansion. 2. Data Architecture & Solution Design Lead the design and implementation of large-scale, enterprise-grade data architecture solutions . Define best practices for data strategy, governance, modernization, and cloud data platforms. Provide architectural oversight and ensure the technical integrity of all delivered solutions. 3. Sales Leadership & Client Engagement Identify and pursue new business opportunities to meet and exceed sales targets. Build and nurture long-term relationships with C-suite executives and strategic clients . Partner with sales and delivery teams to develop winning proposals, pricing models, and client presentations. 4. Product & Offering Development Conceptualize, define, and refine data-centric products and service offerings that align with market needs. Work with product management and engineering teams to develop differentiators and accelerators. Stay ahead of market trends to ensure offerings remain innovative and competitive. 5. Team Development & Cross-functional Leadership Mentor and grow a high-performing team of data architects, consultants, and solution leaders. Foster a collaborative culture that drives innovation and accountability. Ensure seamless coordination between sales, delivery, and product functions. Key Skills & Competencies Strong expertise in enterprise data architecture , data engineering , and cloud ecosystems (AWS, Azure, GCP). Proven success in sales leadership , revenue generation , and business development . Exceptional ability to translate technical capabilities into business value propositions . Strong stakeholder management, communication, and negotiation skills. Strategic mindset with hands-on leadership and execution excellence. Qualifications Bachelor’s/Master’s degree from a Tier 1 institution (IIT, IIM, ISB, XLRI, or equivalent). Minimum 18 years of professional experience in IT services, consulting, or technology-driven businesses . Prior experience in Big 4 consulting firms or top-tier IT services organizations preferred.
As a skilled and enthusiastic Senior SQL Developer specializing in SQL technologies, your main responsibilities will include: - Working on Microsoft SQL Server 2012 and above server-side development. - Designing schema that can be usable across multiple customers. - Designing and developing T-SQL (Transact SQL) Stored Procedures, Functions, Triggers, and SSIS packages. - Developing underlying data models and databases. - Managing and maintaining data dictionaries and/or metadata. - Performing performance tuning and query optimization. - Ensuring compliance with standards and conventions in developing programs. - Analyzing and resolving complex issues independently. - Performing quality checks on reports and exports to ensure exceptional quality. - Working in a Scrum environment. Preferred Skills: - Knowledge of tools like Qlik/Qlik Sense and/or any other data visual tools. - Understanding of .NET code/jQuery experience is a plus. - Knowledge in Microsoft Reporting tool (SSRS). - Experience in Database Administration activities. The company values a positive attitude and approach towards work, willingness to collaborate with others, effective communication skills (both written and verbal), teamwork, and continuous learning and improvement. Additionally, the company offers benefits such as flexible working hours, learning development opportunities, and medical insurance benefits.,
Role Data Solutions Sales Leader - APAC Designation AVP/VP Experience 18+ Years Location: Greater Noida, 5 days work from office Position Overview The Data Solutions Sales Leader will be responsible for driving our data transformation agenda across the APAC region. This role is ideal for a seasoned sales professional with deep technical expertise in data architecture and a proven ability to lead consultative, value-driven engagements across industries. The An ideal candidate will be a strategic thinker, a hands-on technologist and a trusted advisor to C-level stakeholders Key Responsibilities: Strategic Sales Leadership Define and execute the go-to-market strategy for Data & AI offerings across Singapore, Thailand, and broader APAC Drive revenue growth through new client acquisition, expansion of existing accounts, and strategic partnerships Align sales initiatives with global data vision and regional business objectives Consultative Solution Selling Engage with enterprise clients to understand their data challenges and architect tailored solutions across: Data Architecture & Engineering Data Warehousing & Data Lakes Data Governance & Quality Advanced Analytics, AI/ML, and Business Intelligence Lead complex sales cycles with a focus on business value, ROI, and digital transformation outcomes Client & Partner Engagement Build and nurture trusted relationships with CXOs, Chief Data Officers, and technology leaders Collaborate with hyperscalers (AWS, Azure, GCP), partners to co-develop and co-sell data solutions Solution Development & Delivery Collaboration Work closely with delivery, pre-sales, and practice teams to shape winning proposals and ensure seamless execution Provide strategic input into solution design, pricing, and delivery models Skills & Experience 18+ years in enterprise technology sales, with at least 7+ years in data solutions leadership roles Strong hands-on understanding of data architecture, data warehousing, data lakes, and modern data platforms Proven success selling into BFSI, Healthcare, Manufacturing, and Retail sectors in APAC Deep familiarity with the business and regulatory environments in countries like Singapore, Malaysia, Thailand etc. Results-Oriented. Highest level of customer orientation. Exhibits excellent judgment and holds himself/herself to high standards. Hires & develops great people, able to inspire passion. Thinks strategically but stays on top of tactical execution. Drives innovation from the team.
As an experienced professional in enterprise data architecture, sales leadership, and revenue generation, your role will involve: - Developing and executing strategies to achieve organizational sales and revenue targets. - Identifying, pursuing, and converting high-value business opportunities across industries. - Building and managing a scalable sales pipeline with measurable ROI and growth outcomes. You will also be responsible for: - Designing, defining, and overseeing enterprise-level data architecture frameworks. - Ensuring alignment between data strategy and business objectives. - Collaborating with product and engineering teams to integrate cutting-edge technologies such as AI, ML, and Cloud Data Platforms. In addition, you will: - Establish and maintain strong relationships with C-level stakeholders and strategic partners. - Serve as a trusted advisor for clients on data transformation, governance, and modernization initiatives. - Lead business presentations, proposals, and solution demonstrations to win new clients. Furthermore, you will contribute to: - Defining and refining product offerings based on client needs and market insights. - Driving go-to-market (GTM) plans and delivery excellence with cross-functional teams. - Analyzing market trends and competitor positioning to inform product direction. Your role will also involve: - Leading and mentoring teams of data architects, sales leaders, and business consultants. - Fostering a culture of innovation, accountability, and performance. - Driving cross-functional alignment between sales, delivery, and product teams. Key Skills & Competencies: - Proven track record in enterprise data architecture, sales leadership, and revenue generation. - Strong understanding of data management frameworks, cloud ecosystems, and digital transformation. - Exceptional communication, presentation, and stakeholder management skills. - Strategic thinker with the ability to blend technical insight and business foresight. - Experience defining data-driven solutions and leading high-impact client engagements. Qualifications: - Bachelors/Masters degree from a Tier 1 Institution (IIT, IIM, ISB, XLRI, or equivalent). - Minimum 18 years of professional experience in IT services, consulting, or data-driven technology roles. - Prior experience with Big 4 consulting firms or leading IT services organizations preferred.,
Role Overview: You will be the Data Solutions Sales Leader for the APAC region, responsible for driving the data transformation agenda. Your role will involve leading consultative, value-driven engagements with a focus on data architecture. An ideal candidate will be a strategic thinker, hands-on technologist, and a trusted advisor to C-level stakeholders. Key Responsibilities: - Define and execute the go-to-market strategy for Data & AI offerings across Singapore, Thailand, and broader APAC. - Drive revenue growth through new client acquisition, expanding existing accounts, and forming strategic partnerships. - Align sales initiatives with the global data vision and regional business objectives. - Engage with enterprise clients to understand their data challenges and provide tailored solutions in areas such as Data Architecture & Engineering, Data Warehousing & Data Lakes, Data Governance & Quality, Advanced Analytics, AI/ML, and Business Intelligence. - Lead complex sales cycles focusing on business value, ROI, and digital transformation outcomes. - Build and nurture trusted relationships with CXOs, Chief Data Officers, and technology leaders. - Collaborate with hyperscalers (AWS, Azure, GCP) and partners to co-develop and co-sell data solutions. - Work closely with delivery, pre-sales, and practice teams to shape winning proposals and ensure seamless execution. - Provide strategic input into solution design, pricing, and delivery models. Qualifications Required: - 18+ years in enterprise technology sales, including at least 7+ years in data solutions leadership roles. - Strong hands-on understanding of data architecture, data warehousing, data lakes, and modern data platforms. - Proven success in selling into BFSI, Healthcare, Manufacturing, and Retail sectors in APAC. - Deep familiarity with business and regulatory environments in countries like Singapore, Malaysia, Thailand, etc. Additional Details (if any): Results-Oriented. Highest level of customer orientation. Exhibits excellent judgment and holds himself/herself to high standards. Hires & develops great people, able to inspire passion. Thinks strategically but stays on top of tactical execution. Drives innovation from the team.,
Role Overview: You will be responsible for leading and growing the Data Architecture & Analytics Practice, aligning business, technology, and client goals. Your role will involve defining the strategic roadmap for the practice, driving revenue generation, and ensuring profitability through new client acquisition and account expansion. Additionally, you will lead the design and implementation of large-scale, enterprise-grade data architecture solutions and provide architectural oversight for all delivered solutions. Your responsibilities will also include identifying and pursuing new business opportunities, building long-term relationships with strategic clients, and developing data-centric products and service offerings that align with market needs. Furthermore, you will be mentoring and growing a high-performing team and fostering a collaborative culture that drives innovation and accountability. Key Responsibilities: - Build, lead, and grow the Data Architecture & Analytics Practice, aligning business, technology, and client goals. - Define the strategic roadmap for the practice including offerings, delivery models, and market positioning. - Drive revenue generation and profitability through new client acquisition and account expansion. - Lead the design and implementation of large-scale, enterprise-grade data architecture solutions. - Define best practices for data strategy, governance, modernization, and cloud data platforms. - Provide architectural oversight and ensure the technical integrity of all delivered solutions. - Identify and pursue new business opportunities to meet and exceed sales targets. - Build and nurture long-term relationships with C-suite executives and strategic clients. - Partner with sales and delivery teams to develop winning proposals, pricing models, and client presentations. - Conceptualize, define, and refine data-centric products and service offerings that align with market needs. - Work with product management and engineering teams to develop differentiators and accelerators. - Stay ahead of market trends to ensure offerings remain innovative and competitive. - Mentor and grow a high-performing team of data architects, consultants, and solution leaders. - Foster a collaborative culture that drives innovation and accountability. - Ensure seamless coordination between sales, delivery, and product functions. Qualifications: - Bachelors/Masters degree from a Tier 1 institution (IIT, IIM, ISB, XLRI, or equivalent). - Minimum 18 years of professional experience in IT services, consulting, or technology-driven businesses. - Prior experience in Big 4 consulting firms or top-tier IT services organizations preferred.,
Job Title: Regional Head Sales, BD & Operations Reports to: CEO Job Summary: We are seeking an experienced and dynamic Regional Head to lead our sales operations in the rapidly growing Aesthetic/ Hair/Hair Industry. The ideal candidate will have a proven track record in driving sales growth, building strong relationships with clients, and developing innovative sales strategies for Aesthetic/ Hair products or services. As a strategic leader, you will be responsible for managing a team, executing sales plans, initiating BD & Marketing activities and meeting revenue goals while maintaining the highest level of customer satisfaction. Key Responsibilities: Sales Strategy Development: Develop and implement effective sales strategies to drive growth and market penetration within the Aesthetic/ Hair industry. This includes understanding market trends, identifying new business opportunities, and capitalising on emerging markets. Team Leadership & Management: Lead, mentor, and motivate the sales team to achieve and exceed sales targets. Provide regular performance evaluations, coaching, and training to enhance team performance and professional growth. Revenue Growth & Target Achievement: Drive sales revenue through both new client acquisition and the retention of existing clients. Set and monitor sales targets, ensuring the team meets or exceeds objectives on a consistent basis. Client Relationship Management: Cultivate and maintain strong relationships with key clients, distributors, and industry partners. Represent the company at industry events, conferences, and other networking opportunities to build brand awareness. Market Research & Analysis: Monitor industry trends, customer preferences, and competitor activities to adjust sales strategies accordingly. Provide regular reports on sales performance, market opportunities, and competitive landscape. Cross-functional Collaboration: Work closely with marketing, product development, and customer service teams to align sales efforts with overall company goals and customer needs. Collaborate with product teams to ensure a deep understanding of new products and their benefits. Team Building & Development: Play a crucial role in identifying the right talent for the department in collaboration with HR team & nurture the talent to meet the ultimate objective of vertical i.e to achieve the revenue target. Sales Training & Development: Design and implement ongoing sales training programs to ensure the team is well-versed in product knowledge, sales techniques, and industry trends. Performance Management: Ensure that performance evaluation is done in regular intervals (weekly, monthly & quarterly) & provide the improvement strategy to elevate the performance of each individual. Key Skills & Qualifications: Education: Bachelors degree in Business Administration, Marketing, Sales, or a related field. An MBA or equivalent advanced degree is a plus. Experience: Minimum of 12 years of experience in sales leadership roles, with at least 5 years in the Aesthetic/ Hair, beauty, or healthcare industry. Proven success in driving revenue and leading high-performing sales teams. Industry Knowledge: Strong understanding of the Aesthetic/ Hair industry, including products (e.g., skincare, cosmetic treatments, medical devices) and market dynamics. Leadership: Demonstrated ability to lead and inspire a diverse team. Strong decision-making and problem-solving skills. Sales Skills: Exceptional communication, negotiation, and presentation skills. Ability to engage with C-suite executives, doctors, clinicians, and high-net-worth individuals. Results-Oriented: Track record of meeting or exceeding sales targets, with a focus on driving business growth and profitability. Customer-Centric: A deep commitment to understanding customer needs and delivering exceptional service. Analytical & Strategic Thinking: Strong analytical skills with the ability to interpret sales data and market trends. Ability to adjust strategies based on data-driven insights. Technology & Tools Proficiency: Proficient in CRM software, MS Office Suite, and other sales enablement tools. Experience in digital marketing and social media is an advantage.
Client Service & Delivery Deliver exemplary, client-centric service aligned with AHS standards and brand expectations. Coordinate with all departments to ensure seamless procedure execution for all offered concepts. Proactively resolve complex client concerns escalated by the team, involving the Advisor, Regional Head or National Head when necessary. Maximise client satisfaction through regular follow-ups, consistent engagement, and retention strategies. Operational Excellence Maintain and manage client records meticulously, including consultation history, financial details, and treatment images. Monitor procedure room readiness, equipment functionality, and hygiene across all client-facing areas. Ensure daily CRM updates and maintain accurate reporting across daily, weekly, and monthly metrics. Coordinate with the Head Office to ensure smooth operational execution. Sales Enablement & Business Support Support the sales team in closing deals, especially for procedural and high-value services. Identify and promote second sales opportunities through effective upselling and cross-selling (target-centric). Collaborate closely with Trichologists (Medical Practitioners) to align on client follow-ups, review outcomes, and support medical-to-sales integration. Strategize with studio departments to achieve monthly business targets and KPIs. Inventory & Protocol Management Monitor departmental stock levels and raise timely requisitions. Ensure all protocols and standard operating procedures are followed across departments, maintaining high quality and safety standards. Performance & Innovation Track studio visits of regular clients to personalise their experience and enhance service delivery. Monitor surgical schedules and ensure studio teams meet follicle count and average rate targets. Propose and implement new systems, processes, or service innovations to improve client experience and elevate brand positioning. Success Metrics (KPIs): Client satisfaction scores & resolution turnaround time Conversion rate for second sales (upselling/cross-selling) CRM update compliance and reporting accuracy Follicle count and average rate achievement (where applicable) Client retention and repeat visit rate
We are seeking a highly skilled and experienced professional to lead and support our data warehousing and data centre architecture initiatives. The ideal candidate will have deep expertise in Data Warehousing, Data Lakes, Data Integration, and Data Governance, with hands-on experience in ETL tools and cloud platforms such as AWS, Azure, GCP, and Snowflake. This role demands strong presales experience, technical leadership, and the ability to manage complex enterprise deals across multiple geographies. Role Data Presales Architect Designation Associate Director Experience 10-15 years, 5 days work from office Location Greater Noida Key Responsibilities Architect and design scalable Data Warehousing and Data Lake solutions Lead presales engagements, including RFP/RFI/RFQ lifecycle management Create and present compelling proposals and solution designs to clients Collaborate with cross-functional teams to deliver end-to-end solutions Estimate efforts and resources for customer requirements Drive Managed Services opportunities and enterprise deal closures Engage with clients across MEA, APAC, US, and UK regions Ensure alignment of solutions with business goals and technical requirements Maintain high standards of documentation and presentation for client-facing materials Skills & Experience Certifications in AWS, Azure, GCP, or Snowflake are a plus Experience working in consulting or system integrator environments Strong knowledge of Data Warehousing, Data Lakes, Data Integration, and Data Governance Hands-on experience with ETL tools (e.g., Informatica, Talend, etc.) Exposure to cloud environments: AWS, Azure, GCP, Snowflake Minimum 2 years of presales experience with an understanding of presales operating processes Experience in enterprise-level deals and Managed Services Proven ability to handle multi-geo engagements Excellent presentation and communication skills Strong understanding of effort estimation techniques for customer requirements. Education Qualifications Bachelors or Masters degree in Computer Science, Information Technology, or related field
Duties and Responsibilities: Financial Planning and Analysis: Develop and monitor budgets and forecasts for all departments. Analyse financial data to identify trends, assess financial performance, and make informed business decisions. Prepare financial models and conduct cost-benefit analyses to support strategic initiatives. Monitor key financial performance indicators (KPIs). Accounting and Reporting: Oversee all accounting functions, including accounts receivable, accounts payable, and general ledger. Prepare and analyse financial statements (income statement, balance sheet, cash flow statement). Ensure compliance with all applicable accounting standards (e.g., GAAP, IFRS). Prepare and file tax returns (federal, state, and local). Cost Control: Analyze production costs and identify opportunities for cost reduction. Implement cost-saving measures across all departments. Monitor and control inventory levels to minimize carrying costs. Treasury Management: Manage cash flow and ensure sufficient liquidity to meet operational needs. Oversee banking relationships and manage cash balances. Manage debt and equity financing. Risk Management: Identify and assess financial risks (e.g., credit risk, market risk, operational risk). Implement controls to mitigate financial risks. Internal Controls: Implement and maintain strong internal controls to safeguard company assets. Conduct regular internal audits to ensure compliance with financial policies and procedures. Qualifications: Education: Bachelors degree in Accounting, Finance, or a related field. MBA or Master&39s in Finance preferred. Experience: 6+ years of experience in a finance management role within a manufacturing or industrial environment. Technical Skills: Strong understanding of accounting principles and financial reporting standards. Proficiency in using ERP systems (e.g., SAP, Oracle) and financial modelling software (e.g., Excel). Analytical Skills: Strong analytical and problem-solving skills with the ability to analyse complex financial data. Communication Skills: Excellent written and verbal communication skills. Ability to communicate financial information effectively to both financial and non-financial audiences. Other Skills: Strong organisational and time-management skills. Detail-oriented and accuracy- focused. Ability to work independently and as part of a team
Role Overview As the Head of Marketing & Intelligence, you will: Lead the marketing vision, strategy, and execution across India, Singapore, and emerging markets. Build and scale brand narrative, ensuring consistent communication across all touchpoints digital, on-ground, and partnerships. Use data, analytics, and market intelligence to refine campaigns, optimise ROI, and inform business decisions. Drive demand generation across channels: clinics, corporates, schools, and health partners. Oversee and elevate a multidisciplinary marketing team (digital, content, creative, SEO, and engagement). Champion thought leadership and community engagement through podcasts, events, and collaborations. Key Responsibilities Strategy & Leadership Develop and execute a comprehensive marketing roadmap aligned with growth goals. Position as a category leader in preventive oral health. Lead regional marketing strategy for India and Southeast Asia. Brand & Creative Shape and refine brand messaging, ensuring consistency and emotional resonance. Oversee content, campaigns, and visual storytelling that highlight GenAI leadership and impact. Ensure marketing assets , futuristic aesthetic. Intelligence & Growth Leverage analytics to track funnel metrics, user acquisition cost, LTV, and campaign performance. Conduct market analysis to identify new opportunities, segments, and trends. Collaborate with product and sales teams to align marketing efforts with revenue outcomes. Team Leadership Mentor and guide the marketing team encouraging ownership, experimentation, and innovation. Coordinate with external agencies and partners for specialised campaigns. Qualifications & Experience Think in stories and systems balancing creative intuition with analytical precision. Have 610 years of experience in brand marketing, growth, or integrated communications (healthtech or tech ecosystem preferred). Have led cross-functional marketing teams and campaigns across geographies. Are fluent in digital performance metrics, funnel optimisation, and content strategy. Can make data emotional and storytelling measurable. Believe in building impact, not just visibility.