Office Coordinator

A highly organized and efficient professional responsible for managing day-to-day office operations, supporting sales teams, and coordinating with clients. Skilled in maintaining reports, handling data management (MIS), and overseeing back-office tasks to ensure smooth business operations. Proven ability to manage client communications, follow up on leads, and support the sales team with documentation, quotations, and order processing. Proficient in MS Office, Excel, and CRM tools, with excellent communication, multitasking, and problem-solving skills.

Key Responsibilities:

Prepare and maintain daily, weekly, and monthly reports (MIS).

Coordinate with clients for inquiries, follow-ups, and order updates.

Support sales team with quotations, proposals, and documentation.

Manage back-office operations, including filing, data entry, and record-keeping.

Monitor and update client databases and CRM systems.

Assist in inventory management and logistics coordination.

Handle internal communications and inter-department coordination.

Ensure timely follow-ups on payments and pending orders.

Manage customer relationships through effective communication, ensuring high levels of satisfaction and retention.

Develop and maintain strong relationships with customers to identify their needs and preferences.

Utilize CRM software to track customer interactions, sales activities, and marketing campaigns.

Analyse sales data to identify trends and opportunities for growth.

Collaborate with internal teams to resolve customer complaints and improve overall service quality

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹30,000.00 per month

Schedule:

• Day shift

Language:

• English (Preferred)

Work Location: In person