Office 365 Administrator L2 @ Gurgaon (Immediate joiner required)

Role: Office 365 Administrator L2

Location: Gurgaon

Experience: 5 to 6 Years

Immediate joiners required

Key Responsibilities:

• Provide L2 support for Microsoft 365 services including Outlook, Teams, OneDrive, SharePoint, Exchange Online, and Intune.
• Troubleshoot and resolve escalated tickets related to O365 user access, mail flow, calendar syncing, licensing, Teams functionality, etc.
• Manage and maintain Microsoft 365 admin portals and security & compliance settings, audit points etc.
• Perform user and license management through Microsoft 365 Admin Center, PowerShell, and Azure AD.
• Monitor service health dashboards and proactively address service issues or incidents.
• Maintain documentation of troubleshooting steps, SOPs, and knowledge base articles.
• Assist in onboarding/offboarding processes (user provisioning, email migration, access management).
• Support MDM policies and configurations via Intune or Endpoint Manager.
• Collaborate with IT teams to implement updates, patches, and best practices.
• Contribute to automation and efficiency improvements using PowerShell scripting.
• As when requried Microsoft application training for End users.
• Monthly review complete O365 dashboard like user access & policy procedure ,user account creating deletion etc.
• Review the complete dash board and add reverify rules on timely manner

Required Skills & Qualifications:

• 5+ years of experience in IT support with a focus on Microsoft 365/O365 technologies.
• Strong understanding of all Microsoft 365 components: Exchange Online, Teams, OneDrive, SharePoint, Azure AD.
• Hands-on experience with for M365 admin tasks.

If you are interested, please share your updated resume along with below details at nityananda.d@teamcomputers.com

Experience in Office 365:

Current CTC/Last CTC:

Expected CTC:

Official Notice Period:

Current Location: