Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
1.0 - 6.0 years
4 - 6 Lacs
Hyderabad
Work from Office
Min 1 Yr International Semi Voice Exp into Technical support Loc- Hyderabad Skills - Windows OS / Microsoft Products / Gaming Support 5 Days Working | WFO CTC Up to 6 LPA | 45K In Hand + Perks 24x7 US Shifts HR Mayur - 7357769199
Posted 2 weeks ago
0.0 - 4.0 years
2 - 4 Lacs
Pune
Work from Office
Greetings from KVC CONSULTANTS LTD!! Hiring now Service Desk Role for Pune location for an ITES MNC. Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Need Immediate Joiners) Job Locations : PUNE (HINJEWADI PHASE - 2) 5 WORKING DAYS 2 DAYS OFF Salary : For Fresher's:-Upto Rs 2.5 Lpa (16k inhand ) For Experienced:- Upto Rs 4 LPA ROTATIONAL SHIFTS ANY GRADUATES BOTH SIDES CABS NOTE :- NEED IMMEDIATE JOINERS ONLY OR CAN JOIN WITHIN 15 DAYS Not for Candidates pursuing full time graduation Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management: Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Problem Diagnosis: Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance: Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management: Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management: Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting: Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Service Continuity: Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages.Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore or Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD WITH YOUR RESUME . Divya 9821182650 Vanshika 9628373762 Areesha 9628373763 Reba 9628373764 Thanks & Regards HR Team KVC CONSULTANTS LTD ##NO PLACEMENT CHARGES##
Posted 2 weeks ago
1.0 - 6.0 years
4 - 6 Lacs
Bengaluru
Work from Office
International Technical Voice Process Experience -1 year min in Int Technical Process Qual: Graduation Mandatory Location -Bangalore Both Side Cab Night Shifts WFO-5 Days Working Excellent Communication HR Anugrah:7737536478/genesisanugrah@gmail.com Perks and benefits CTC-Upto 6 LPA + Incentives + Allowances
Posted 2 weeks ago
3.0 - 7.0 years
4 - 7 Lacs
Chennai
Work from Office
Skills Required : 4- 6 Years of experience in IT support roles, with a focus on desktop/technical support. Hands - on experience with Office 365 applications, including user account management. Experience in providing first-line technical support for hardware, software, and network issues. Handled support tickets promptly while maintaining high customer satisfaction. Document technical issues and solutions effectively in the ticketing system. Knowledge, support troubleshoot Microsoft Intune for mobile and endpoint device management. Collaborate with the IT team to enhance support processes and implement new technologies. Strong problem-solving skills and technical troubleshooting abilities. Familiarity with Windows and Mac operating systems. Excellent communication skills and ability to work in a team Requirements Assist employees with resolving basic technical problems on both Windows and Mac operating systems. Ensure devices comply with organizational security policies and best practices. Manage and Support Office 365 applications, including user account creation, configuration, and issue resolution. Assist users in setting up and using various Office 365 tools and applications. Respond to and resolve technical support tickets within established timeframes. Accurately document technical issues, resolutions, and ongoing challenges in the ticketing system. Maintain up-to-date knowledge of recurring issues and solutions for future reference. Install, configure, and upgrade desktop hardware and software as needed. Contribute to internal knowledge-sharing sessions and best practice guides . Administer and support Microsoft Intune for device management, application deployment. Stay up to date with the latest IT trends and technologies to recommend improvements. Collaborate with global team for IT support and closely work to resolve issues.
Posted 2 weeks ago
5.0 - 9.0 years
6 - 13 Lacs
Pune
Work from Office
Role & responsibilities Level 2 (L2) Responsibilities: Investigate and resolve moderately complex issues in Exchange Online, OneDrive, Teams, and Intune. Perform mailbox migrations, shared mailbox configuration, and advanced email flow troubleshooting. Manage O365 licenses, groups, roles, and user policies. Configure and troubleshoot MFA, conditional access policies, and compliance settings. Support PowerShell-based scripting for automation or bulk tasks (e.g., user provisioning, reporting). Coordinate with Microsoft support or for partner / vendor for critical issue resolution. Required Technical Skills and Qualifications: Aprx 5 years of experience supporting Microsoft 365/O365 in a corporate environment. Proficiency in Office 365 Admin Center and related services (Exchange Online, Teams, OneDrive etc). Good understanding of Azure AD concepts. Experience with ticketing systems (e.g., Service desk). Working knowledge of PowerShell for M365 tasks is a plus. Strong customer service and communication skills. Ability to manage priorities in a fast-paced environment. Required Soft: Strong customer service mindset. Excellent communication skills. Manage priorities in a fast-paced environment. System and Process oriented. Preferred candidate profile
Posted 2 weeks ago
10.0 - 14.0 years
12 - 22 Lacs
Kochi, Bengaluru
Work from Office
Job Description : Candidate will manage and develop roadmap, re-design infrastructure upgrade, refresh, migration, and operational tasks. Candidate must have IT industry experience and proficient in enterprise IT, including servers, storage, virtualization, networking concepts of on-premises, hybrid, and cloud environment (Azure and AWS). Key Skills Candidate must have either Azure Cloud and Office365 administrator certification/ Solution Architect or equivalent credential. Process : ITIL knowledge is essential, and ITIL V4 certification will be an added advantage Soft Skills : Excellent verbal and written communication, problem-solving and presentation skills, and proactive attitude Collaborate with others within the Infrastructure Team as well as the Application Support teams on design and strategy. Based on business need, flexible to work outside business hours, weekends, and holidays. Ability to work independently and as a team member, establish and maintain cooperative working relationships with coworkers. Ability to connect on-premises technology and services, to cloud offerings. Stay current on technology and industry trend. Desirable experience : He/she must have hands-on experience working in both On-premises as well as cloud delivery model such as, IAAS/SAAS/PAAS. Some of the key responsibilities includes, and not limited to, Manage and support heterogenous infrastructure that consist of Physical & Virtual servers, Storage, Backup, Data center, High availability, Disaster Recovery. Responsible for managing Office365, Azure and associated services Experience in managing and securing cloud based workload and support cloud migration activities. Expertise in managing and supporting Microsoft 365 services, Exchange online, Intune, MS Teams, SharePoint, Azure Cloud, MS Defender, MS Purview, license, and user management. Experience with XDR, SOC integration, Network and firewalls. Experience in managing and supporting cloud based assets Embrace a culture of continuous service improvement and service excellence. Strong expertise in automating operational tasks, innovation, value adds, process and cost optimization that improves resource productivity as well as end user experience. Monitoring the installed systems [hardware, software, and services] for operational metrics Ensure installed systems are optimized in terms of availability, stability, integrity, performance and scalability with necessary security updates, patches etc. Strong understanding of the ITIL framework with in-depth knowledge and experience in incident, problem, change & knowledge management, and exposure to ticketing tool, other disciplines related to service delivery. Analyze current technologies used within the company and determine ways to improve. Develop and produce infrastructure best practices and standards. Respond to production events in restoring services quickly and efficiently lead root cause analysis and remediation. Review the infrastructure requirements and make recommendations on ways to improve or cost optimizations. Support team in Audit related activities. develop, document, and maintain operational procedures. Support successful execution with participation in organization wide IT transformation projects.
Posted 3 weeks ago
1.0 - 4.0 years
2 - 4 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD !! We Are Hiring For International Service Desk Role With Leading IT Company. Job Locations : PUNE (HINJEWADI PHASE - 2) Job description: ANY GRADUATES 5 WORKING DAYS 2 DAYS OFF ROTATIONAL SHIFTS BOTH SIDES CABS Salary Structure : Rs 4lpa for 1+ years of experience Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management: Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support: Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis: Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance: Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management: Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management: Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting: Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus: Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity: Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages.Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore or Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD WITH YOUR RESUME . DIVYA-9821182650 AREESHA-9628373763 VANSHIKA-9628373762 REBA-9628373764
Posted 3 weeks ago
1 - 4 years
2 - 4 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD!! Hiring now Service Desk Role for Pune & Bangalore location for an ITES MNC. Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining to 15 Days) Job Locations : PUNE (HINJEWADI PHASE - 2) Bangalore: JP Nagar. 5 WORKING DAYS 2 DAYS OFF Salary : Upto Rs 4 LPA ROTATIONAL SHIFTS ANY GRADUATES BOTH SIDES CABS Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management: Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support: Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis: Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance: Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management: Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management: Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting: Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus: Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity: Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages.Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore or Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD WITH YOUR RESUME . Simran : 9821182647 Riya : 9628373761 Not for Candidates pursuing full time graduation Not for Candidates who completed graduation from SOL Learning. ##NO PLACEMENT CHARGES##
Posted 1 month ago
1 - 4 years
2 - 4 Lacs
Pune
Work from Office
Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : PUNE (HINJEWADI PHASE - 2) 5 WORKING DAYS 2 DAYS OFF ROTATIONAL SHIFTS ANY GRADUATES BOTH SIDES CABS Salary Structure : Rs 4lpa for 1+ years of experience Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management: Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support: Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis: Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance: Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management: Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management: Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting: Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus: Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity: Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages.Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore or Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD WITH YOUR RESUME . AREESHA-9628373763 DIVYA-9821182650 VANSHIKA-9628373762 REBA-9628373764 SIYA-7565006262
Posted 1 month ago
1 - 4 years
2 - 4 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE (HINJEWADI PHASE - 2) 5 WORKING DAYS 2 DAYS OFF ROTATIONAL SHIFTS ANY GRADUATES BOTH SIDES CABS Salary Structure : Rs 4lpa for 1+ years of experience Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management: Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support: Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis: Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance: Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management: Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management: Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting: Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus: Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity: Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages.Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore or Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD OR BANGLORE SD WITH OUR RESUME . AREESHA-9628373763 DIVYA-9821182650 VANSHIKA-9628373762 REBA-9628373764 SIYA-7565006262
Posted 1 month ago
5 - 7 years
9 - 9 Lacs
Pune
Work from Office
Greetings from KVC CONSULTANTS LTD!!! We are hiring for for Technical Team Leader Position for Pune Location , Kindly note its a work from office role. Profile - Technical Team Leader Location - Hinjewadi Phase - 1 Eligibility Criteria Must be ITIL trained. Certification is preferred. A minimum of 1 year experience on papers is required in the role of a Team lead . Engineering Graduate/ B.Sc. Computer Science / or Graduate with any technical degree. Min. 4-5 yrs. Experience in IT Service Desk/ Tech support process providing remote support for Password Reset, Account Unlock using Active Directory, Basic knowledge of Azure AD, O365 exchange admin. Basic Knowledge of Shared Mailbox, Distribution List, User Mailbox, Conference Room, Outlook profile configuration, MS Teams synchronization issues, SharePoint and ODB related issues. Providing remote support for Laptops / Desktops / LAN Issues / Application support/ Small Forms etc. Advance knowledge of T/S OS (Windows XP-10), Browsers, MS Office suite Advance knowledge of T/S Small Forms (iOS, Android, Windows) Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, Encryptions Intermediate knowledge of Network collaborations & VPN T/S 5 days working/ Rotational shifts other perks and benefits Interested Candidates can drop their resume and can call on the given number HR VEDANTI- 9628373764 HR RIYA- 9628373761 HR SIMRAN - 9821182647 HR TEAM KVC CONSULTANTS LTD #No Placement Charges#
Posted 2 months ago
1 - 2 years
2 - 3 Lacs
Pune
Work from Office
Job Description: Total Years of experience: 6 months to 2 Years Freshers with very Good communication can also apply Immediate Joiners Preferred Location: Pune (WFO) Knowledge of Azure AD and Office 365 Administration Knowledge of SCCM. Active Directory. Knowledge of VM Ware. Good knowledge of Windows 10. Ticketing Tool. Configuring & troubleshooting Microsoft Office365 accounts. Migration exchange to Office 365, Creating and managing shared mailbox, DL. Exchange Server, creating Email IDs. Shared Mailboxes and migration Exchange to Office 365. Install VPN Client and Troubleshoot VPN related issues. Handle daily technical support activities and server management. Configuration and troubleshooting of MS Outlook. Resolve user configuration / authentication issues. Providing folder access to user as per user requirement. Network Printers. Working Knowledge of Multifactor Authentication Administration. Creating and Managing Active Directory Groups Attributes. Working experience of employee onboarding and offboarding process. Configure client system in domain network. Shift - Rotational as it require 24/7 support Good Communication skill as support is for US client immediate joiners are preferred.
Posted 2 months ago
4 - 6 years
5 - 6 Lacs
Gurgaon
Work from Office
Job Description Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals. Knowledge of popular operating systems, software applications, and remote connection systems. Troubleshooting hardware and software issues. Troubleshooting networking and connection issues. Configuration and troubleshooting for Network Printers Backup Solutions like Symantec, Druva etc. Email Solutions like o365, Gsuite configuration and troubleshooting. Experience on Audio Video conferencing Ability to solve complex hardware and software issues. Good written and verbal communication skills. Excellent interpersonal skills. Bachelor’s degree in computer science or information technology. (Preferred) Diploma/Degree in computer hardware and electronics from a reputed institute.
Posted 2 months ago
4 - 9 years
8 - 9 Lacs
Pune
Work from Office
Exp Req - 4 Yrs in IT Service Desk (1 Year of on Papers experience as a Team Lead) NP - Immediate to 30 Days Loc- Pune CTC:Up to 9 LPA Skills: ITIL,Service Desk, MS Outlook/Active Directory,Troubleshooting Day's- 5 days working, US Shifts Any Grad
Posted 2 months ago
5 - 6 years
6 - 6 Lacs
Pune
Work from Office
Job Roles & Responsibilities Diagnose and resolve technical hardware and software issues such as operating systems, Microsoft Office, mails, Outlook, Internet Explorer, desktops, laptops, printers, basic LAN/WAN connectivity and others as assigned. Escalate the issue accordingly to escalation process when unable to resolve it. Manage service requests, software installations, new computer setups, upgrades. Monitor daily backups, etc. Ensure all system & Servers are updated with latest antivirus & Window patches. Respond to requests for technical assistance in person, via phone, electronically. Advise user on appropriate action. Managing the service desk. Documentation, Coordinate with Vendor, Service Provider, etc. Basic knowledge of Networking such as VLAN Configuration, Firewall CFS, DHCP on Cisco switch Candidate Requirements At least 6 years of experience. Knowledge of computer hardware, operating system & application such Microsoft Office, Mailing system, Internet explorer, basic networking, printers etc. Troubleshooting the Hardware and Software problems. Should be open to work in 24*7 environments. Good communication skills. Ability to respond to production issues on a 24x7 basis and extending beyond Normal Working Hours. Should be 12th or Diploma with Certification in Technical course
Posted 2 months ago
3 - 8 years
8 - 11 Lacs
Bengaluru
Work from Office
Role & responsibilities - Develop and complete technical cyber risk and compliance assessments followed by appropriate treatment plans. - Prepare detailed compliance reports on specific cyber security risks. - Support internal stakeholders with their Information Security queries. - Coordination of cyber security related project work - Conduct periodic supplier risk assessments against supply chain risk. - Administering periodic online training in cyber security. - Assist the Regional Director Cyber Risk and Compliance in completing customer facing cyber risk reviews. - Keeping up to date on major cyber industry news relevant to Colliers and bringing relevant information to the wider IT team. - Other ad hoc queries and tasks related to cyber security at Colliers. Preferred candidate profile - 3-5 years of experience in infrastructure operations with demonstrated expertise in a Windows, Azure and M365 environment. - Detailed knowledge and hands-on experience in vulnerability patching processes, reporting and associated cyber controls. - 2-3 years of experience developing and maintaining technical reporting processes using PowerBI, Excel, SQL, KQL or similar. - Experience working in a global business with regional divisions, with a demonstrated ability to contribute to success in a culturally diverse organisation. - Must have good communication skills and writing proficiency in English, including developing documentation and presentation materials. - Excellent problem identification, explanation and resolution skills. - Demonstrated organisational and project coordination skills.
Posted 2 months ago
7 - 10 years
8 - 12 Lacs
Hyderabad
Work from Office
Responsibilities : Demonstrate the ability to acquire new skills and techniques and apply them within assigned engineering tasks Perform analysis and troubleshooting of highly advanced software constructs Champion the adoption of coding standard practices and procedures by the team Participate in the research, design, and development of complex software components Construct unit tests over complex algorithms to ensure a high degree of quality in code Collaborate with other engineers on the team and across the technology organization Provide high level estimates at a project level Participate in functional requirements review meetings with Product Owners Mentor other team members Challenge the team to think about code-quality in terms of long-term maintainability Take an active role in ensuring the team meets sprint commitments Participate in cross-functional meetings Proactively convey details regarding project status and deliverables to key stakeholders. Qualifications : Bachelors degree in computer science or related field Modern Angular is a must have 7+ years experience in the following is required: Agile methodology C#, ASP. Net 4.5+, .NET Core MS SQL relational database design and querying JavaScript Framework (jQuery, Angular 8+, Node) ORM Tools (NHibernate, Dapper) Amazon Web Services (S3, EC2, Lambda, SNS, SQS, etc.) Microservice and Event Driven architectures SaaS/multi-tenant platform Caching Platforms (Redis/Memcached) Experience with the following is preferred: Jira, GitHub, Office365, Slack, Zoom, Confluence
Posted 3 months ago
6 - 10 years
16 - 17 Lacs
Bengaluru
Hybrid
Hi all, We are hiring for the role Project Co-ordinator Experience: 6 - 10 Years Location: Bangalore Notice Period: Immediate - 15 Days Skills: Mandatory Skills: Infrastructure Project Management, Office365, Active Directory, Digital Workplace Technologies Key Responsibilities: Project Management/Coordination: Support organizing and tracking project activities for IT infrastructure projects, ensuring smooth progress and timely completion of all tasks. Microsoft Teams Voice Deployment: Work with different internal stakeholders and vendors for the deployment of Microsoft Teams voice solutions. Ensure that project milestones are met and that issues are addressed as required. Active Directory (AD) Enhancement Projects: Support AD enhancement initiatives, including directory restructuring, security enhancements, and automation. Ensure alignment of project activities with best practices for identity and access management. AD User and OU Management: Assist in coordinating tasks related to AD user management and organizational unit (OU) structure improvements, ensuring changes are implemented in accordance with security policies. Office 365 (O365) Migrations: Help plan and manage Office 365 migration projects, including email, OneDrive, SharePoint, and Teams migrations, with an emphasis on minimizing user disruption and maintaining productivity. Stakeholder Communication: Maintain clear and effective communication between project teams, stakeholders, and external vendors. Schedule and lead meetings, track actions, and ensure key deliverables are communicated across teams. Documentation & Reporting: Prepare and maintain comprehensive project documentation, such as meeting minutes, action logs, timelines, and status reports. Track project performance and report progress to management and stakeholders. Risk and Issue Tracking: Assist in identifying risks, issues, and dependencies in the projects. Maintain and update risk and issue logs, ensuring mitigation strategies are implemented or issues are escalated as needed. If you are interested drop your resume at mojesh.p@acesoftlabs.com Call: 9701971793
Posted 3 months ago
8 - 13 years
14 - 24 Lacs
Hyderabad
Work from Office
We are looking for Exchange L3 /L4 Admin role for our projects based out in Hyderabad Location. Exp - 10 - 15 Yrs Location - Hyderabad 24/7 Shifts Lead: Minimum 8 years of relevant IT experience Office 365 & MDM Lead / Administrator Administration, support, and configuration of MS Office O365( Exchange Online , MS teams etc ) for users. Maintenance/sustainment of existing client SharePoint sites and sub sites, lists, libraries, and content. Support Single Sign-On using OKTA with Multifactor Authentication Manage users mobile devices through our MDM solutions (VM Workspace One) Expertise in handling mail routing and mail-flow related issues. Expertise in Anti-Spam solutions ( Symantec , Mimecast etc ) Experience with supporting anti-spam filtering, logging and email tracking, Mail relay and transport rules. Develop scripts for automating processes within the environment. Expertise in managing MS Teams environment. Qualifications Experience administering O365, Exchange, Azure Active Directory and SharePoint environment Help desk experience and ability to provide technical and end-user support General knowledge of networking IP, DNS, SMTP PowerShell Scripting skills Symantec Enterprise / Mimecast Anti-Spam Vault Engineer: Minimum 3 years of relevant IT experience
Posted 3 months ago
8 - 13 years
20 - 27 Lacs
Pune
Work from Office
High Level Description Experience working on Microsoft upgrades in a technical SME role (server/user device migrations) Experienced with Office365, Windows 11, Server 2022, Intune, and SCCM. Key projects will be File share migrations and Windows 11 deployments. Experience in Change Management with a solid understanding of IT Infrastructure fundamentals. Strong ability deploying technical solutions with a strong focus on modernisation. Extensive knowledge of infrastructure components such as Windows, VMware, and storage solutions High Level initiative Support and execute Microsoft upgrades and migrations Ensure smooth transition and integration of new systems Provide technical expertise and troubleshooting during migrations Key Skills Strong knowledge of Microsoft technologies (Office365, Windows 11, Server 2022, Intune, SCCM) Experience with file share migrations Excellent problem-solving and troubleshooting skills Ability to work independently and as part of a team Strong communication skills Experience in Change Management and IT Infrastructure fundamentals Proven track record in deploying technical solutions with a focus on modernisation Extensive knowledge of infrastructure components such as Windows, VMware
Posted 3 months ago
4 - 9 years
6 - 8 Lacs
Coimbatore
Remote
We are seeking a Cloud Engineer to design, implement, and maintain cloud infrastructure (AWS, Azure, GCP). Key responsibilities include cloud architecture, system administration, automation, security, cost management, and documentation. Experience with migrating Exchange and SharePoint to cloud solutions is required. Collaborate with, cross-functional teams to design, implement, and maintain cloud infrastructure solutions. Provide technical guidance and support to resolve complex issues related to cloud services, Cyber Security, Networks. Perform regular assessments and audits to ensure the security, reliability, and efficiency of cloud environments. Participate in planning and executing cloud migration projects, including workload assessments, resource provisioning, and data migration strategies. Work as a Technical Consultant for Various Microsoft Technologies and its Security products. Hosted Exchange and Online Exchange Migration SharePoint and OneDrive Migration Teams, Enterprise Roaming Profile and Intune Deployment Spam Filters and Endpoint Security, EDR, XDR, NDR, MDR Work with Pass-through, Federated auth, SSO, Hybrid access, Cloud Sync, Delegation, Self Service. MFA, Conditional Policies, PIM, Vulnerabilities and risk assessment. Encryption, Risk Asses, Incidence management, VA, Penetration test, IDS/IPS, compliance
Posted 3 months ago
10 - 13 years
16 - 25 Lacs
Bengaluru
Work from Office
Role: Technology Engineer- Windows collaboration Tools. Location: Bangalore( 5 Days Work from office) Notice: Strictly Immediate to 30 days only At least 10 years of experience at a relevant Technical position in large organizations with hands on automation knowledge -Essential Banking background Preferred Depth knowledge in Windows internals. (Windows Servers, Active Directory, DNS, DHCP) Preferred Formal training or certification on enterprise-level deployments of Exchange 2013-2019 plus Exchange Online Hybrid deployments. Essential 5+ years of applied experience in managing enterprise-scale M365 tenant migrations and hybrid environments. Essential Strong understanding of public cloud technologies. Essential Strong understanding of M365 and MS Azure Technologies Essential Extensive knowledge of Azure Active Directory, Azure AD Connect, and managing identity in a hybrid environment Essential Detailed knowledge of Email Security and Hygiene Essential Experience in automating administrative tasks using PowerShell or other scripting languages Preferred Agile methodologies and its ceremonies Preferred Strategic Thinking with Research and Development mindset. Essential Adequate understanding of project management methodologies. Essential Excellent communication skills (verbal, written, and presentation). Essential
Posted 3 months ago
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