66 Office365 Jobs

Role Overview: As the Digital Workplace Leader at Garrett Motion, you will be responsible for establishing and maintaining a digital workplace strategy and architecture that meets the company's current and future needs. Your role will involve implementing digital workplace transformation projects and overseeing the delivery of digital workplace IT services to Garrett operations globally. You will lead various digital workplace operations teams across locations, focusing on enabling colleagues for optimal performance and developing organizational capabilities. Key Responsibilities: - Develop and maintain a strong understanding of Garrett's future technology and service needs in alignment with various business domains. - Establish and maintain the digital workplace architecture and strategy, envisioning the future digital workplace within Garrett. - Identify future cost optimizations, efficiency improvements, and user experience enhancements within the digital workplace. - Structure programs and projects to achieve the digital workplace vision, identifying required capabilities and establishing implementation roadmaps. - Define strategic and commodity skills within the digital workplace, implement sourcing measures, and cultivate a culture of change and digital technology adoption. - Lead talent development within the digital workplace team, coach management teams, and ensure continuous performance management. - Engage stakeholders to understand their needs, align strategies, gain buy-in, and provide regular updates on service status and project delivery. - Drive transformation projects derived from strategic programs to evolve Garrett's infrastructure while meeting business case benefits. - Ensure efficient delivery of digital workplace services, maximize stability, minimize cybersecurity risks, and drive continuous service improvement. - Manage partner and vendor relationships, oversee incident and problem management, and identify cost reduction opportunities. Qualifications: - Bachelor's degree in Information Technology Experience: - Minimum 10 years of IT and operational experience - Demonstrated mid-level leadership experience with potential for higher management roles - Strong passion, positivity, willingness for constructive conflict, and people focus Key Skills and Knowledge: - Technical expertise in multiple IT areas - Strong negotiation skills and root cause analysis experience with vendors - Flexibility to work across different time zones - Excellent interpersonal, leadership, and communication skills - Ability to work independently and in diverse team settings - Drive teams across regions for seamless delivery Join Garrett for: - Driving Digital Transformation - Exploring Emerging Technologies - Thriving in a Fast-Paced Environment - Making a Real Impact - Collaborating Across Functions - Growing with Continuous Learning and Career Development (Note: The additional details about Garrett as a technology leader in emission reduction and energy efficiency have been omitted as per the instructions.),

Min 2 Yr Exp Into Technical Support International Voice Must Have -Service Desk Voice Any Graduate Up to 6 LPA + Allowances and Incentives Night Shift Both Way Cab | 2 Days Off | WFO Absconded Cases Not Considerable Notice Immediate HR 8079009780

L1/L2 support hardware, software, network issues, Office 365, Active Directory, domain migrations. troubleshooting IT ticketing tools, resolving technical issues supporting IT operations.

Role & responsibilities Job Description Proven experience as a network administrator Hands on experience on troubleshooting in desktops, laptops, and printers , networking, routing and switching Experience with firewalls, Internet VPNs remote implementation, troubleshooting, and problem resolution is desired Laptop hardware setup including assembling & troubleshooting. Prepare and maintain documentation of network configurations and cabling layouts. Define network policies and procedures Provide technical oversight of a multi-site enterprise level WAN, including planning, implementation/expansion, maintenance, and troubleshooting. Installation, configuration and troubleshooting of Operating system, all types of applications, drivers, and necessary updates. Identify recurring issues and escalate appropriately for permanent resolution Addressing user tickets regarding hardware, software, and networking issues and resolve issues within given SLA Assist with on boarding of new users Resolve problems reported by end user Asset Management, record keeping of assets of the company and keep updating the records Set up user accounts, permissions, and passwords Drivers Installation & configuration Configuration & troubleshooting MS- outlook, outlook express and exchange mail. Installation- Windows 8, Windows -10, Windows 11 Troubleshooting (MS Office, Antivirus, Outlook, Office365) Troubleshooting of operating system Preferred candidate profile BTech/BCA/BSc degree in Computer Science or related field Good communication skill in English language (written & verbal) Good interpersonal skills & analytical skills. Proficient in using Microsoft Office tools (MS Word/Excel/PPT) Flexible to work in rotational shifts - EU / US shifts on weekday & be available on weekends (Work From Office - Mandate) If you are keen to join us , you can reach out to me on 9899202902 / 8076931820

Int Technical Voice Process Any grad with min 1 yr exp in Service Desk/Tech Support CTC-Upto 4 LPA + Variables WFO-5 days working Night Shifts Location-Hyderabad/Bangalore/Pune Immediate Joiner Contact - Divyanshi (8905115503 ) Perks and benefits Both Side Cab Allowances and Incentives

We have an opening for Dekstop Support (onsite) Location - Andheri Sakinaka Working Days- Mon -sat (10AM-7PM) *Job Description* 1. Outlook configuration & troubleshooting 2. knowledge of office 365 app & basic admin portal knowledge 3. zoom & teams knowledge 4. need to know how to replace hdd, battery & ram in laptop and deaktop 5. network troubleshooting basic 6. Os and software installation 7. Biometric & cctv basic knowledge Thanks And Regards: HR Shweta 99875 39077 com

As an IT Remote Support Engineer at GS-IT, located in Transasia Cyberpark, Infopark Phase II, Kochi, your primary responsibility will be to provide a client-focused service experience for technology user queries received through phone calls, emails, or ticketing tools. You will be expected to demonstrate the highest standards of verbal communication while addressing client inquiries in a professional and timely manner. Being the first point of contact for clients seeking technical assistance, you will be required to follow best practice ticket management processes. This includes handling and updating tickets as per established procedures to ensure efficient service delivery and adherence to service levels. Additionally, you will guide customers through problem-solving processes remotely and escalate unresolved issues to the appropriate support personnel. Your role will also involve providing accurate information on IT products and services, maintaining detailed records of events, problems, and their resolutions in logs. It will be essential to keep customers informed about the support status and relay any feedback or suggestions to the internal teams. Furthermore, you should be able to identify and propose improvements to existing procedures to enhance service quality. To excel in this position, you should possess excellent communication and time-management skills, hands-on experience in desktop and network support, and a proven track record in customer support roles. Familiarity with Office365 and other IT peripherals, as well as the ability to work under pressure and prioritize tasks based on urgency and importance, are crucial for success. Flexibility in working hours, including shift-based schedules, and a willingness to acquire new skills and technologies are desired qualities. A degree in Information Technology, Computer Science, or a related field is preferred for this role. Experience with any ITIL tool would be advantageous. As an IT Remote Support Engineer, you are expected to be a critical thinker with strong problem-solving skills, ready to contribute to the continuous improvement of IT support services.,

As a critical member of the Intelligent Process Automation (IPA) team, you will serve as the liaison between Process Owners and IPA Engineering team to analyze, build, and deploy Automated solutions. Working closely with the IPA Platform Owner, your primary responsibility will be the Functional & Technical analysis of AS-IS business processes, breaking down processes into technical requirements/stories, and maintaining ongoing collaboration between business and engineering through production delivery. You will conduct process walkthrough and data capture sessions with identified process owners to understand each opportunity for process automation. Your role will involve performing As-Is process analysis of targeted workflows across various enterprise and proprietary applications. You will review the analysis with the Platform Owner and Technical Leads for feasibility and technical dependencies and provide recommendations for process improvements as part of automation or as a prerequisite to automation. Additionally, you will create reports for each analyzed process indicating qualification, automation design, level of effort, and execution plan. You will be responsible for creating technical stories in requirements tracking using Kanban Board and working with Sr./Lead developers on prioritization and execution. Furthermore, you will prepare and execute Pre-Product/User Acceptance Testing (UAT)/ HyperCare activities before production adoption and create a proper dashboard on the process in production to define outcomes. In this role, you will provide communication and knowledge transfer to Support and Operations resources when new automations go live and serve as an evangelist of Process Automation throughout the GHX Enterprise. Your ability to use data and processes to drive decisions and stay updated on Process Automation trends and vendors will be crucial. Key Skills/Competencies: - Ability to work independently and think critically - Professional experience with commercial web-based applications - Deep understanding of UiPath or other Process Automation/Robotic Process Automation solutions - Excellent communication and collaboration skills - Experience working in a high-performance team - Strategic thinking and positive outlook - Strong documentation and presentation skills Required Education, Certifications, Experience: - Bachelor's Degree in Computer Science or Engineering (preferred) or relevant experience in similar enterprises - 5+ years of experience working as a Business Analyst, Systems Analyst, Product Owner, or Development Manager - Minimum 3 years of experience with Robotic Process Automation (UIPath preferred) - Experience with OCR, Intelligent Document Processing (IDP), or AI/ML supervised learning model - Programming experience with Python, Java, .NET - Understanding of cloud computing concepts - Expert experience with MS Office/Office365/Google Document applications - Experience with process/workflow visualization tools Key Differentiators: - Multitasking: Ability to work on multiple projects with the same level of focus - Excellent communication skills in written, verbal, and mixed media - Organization of communications to quickly answer project questions GHX is a healthcare business and data automation company that enables better patient care and savings for the healthcare community. It empowers healthcare organizations to maximize automation, efficiency, and accuracy of business processes, ultimately reducing the cost of delivering healthcare and improving patient care. GHX operates in the United States, Canada, and Europe, employing more than 1000 people worldwide.,

About the Role: We are seeking a Senior Support Engineer with over 5 years of experience in providing technical support and administration for Microsoft Office 365 environments. The ideal candidate will handle escalated issues, perform advanced troubleshooting, assist with migrations, and contribute to the continuous improvement of our O365 support processes. Key Responsibilities: Provide advanced Tier 2/3 support for Office 365 services, including Exchange Online, SharePoint, OneDrive, Teams, and Azure AD. Troubleshoot complex issues related to email flow, mailbox management, authentication, and O365 applications. Manage user provisioning, licensing, security groups, and permissions in Microsoft 365 Admin Center. Assist with migrations from on-premise Exchange or other mail platforms to Office 365. Support and maintain hybrid Exchange environments if applicable. Implement and manage security and compliance configurations, including MFA, conditional access, and DLP policies. Document procedures, configurations, and knowledge articles for recurring issues. Work closely with clients and internal teams to ensure timely resolution of support requests. Provide training and guidance to junior support staff on O365 troubleshooting and best practices. Participate in the on-call rotation and after-hours support as needed.

The Manager IT Operations will lead a team of IT Help Desk Support Specialists and System Administrators. You will supervise team activities, contribute to technical discussions, and perform operational tasks as needed. Your role is crucial in managing and supporting IT Operations, requiring exceptional leadership skills and a hands-on approach to IT management. Responsibilities: - Lead and manage the IT team, focusing on hiring, employee development, and mentoring. - Engage in strategic IT planning and execution, contributing to global IT initiatives. - Oversee IT Operations, Infrastructure, and Security to ensure reliability, scalability, and security. - Drive technical innovations to modernize the work environment and achieve organizational targets. - Develop and maintain technical documentation, policies, and procedures. - Manage IT equipment lifecycle from procurement to decommissioning. - Provide hands-on IT Support and guidance for resolving complex issues. - Stay updated with the latest trends in hardware, software, and technology. - Collaborate closely with colleagues and stakeholders to align IT strategy with business goals. Requirements: - Highly experienced in customer service with strong communication and planning abilities. - Teamwork skills, flexibility, and patience. - Openness to services and innovation in dynamic environments. - High security awareness and user-friendliness. - Multi-year experience in providing IT Support services. - Progressive knowledge of IT Systems. - Advanced knowledge of Windows (and ideally MacOS administration). - Experience in Office365/Azure environment and cloud architecture. - Strong knowledge of network infrastructure, LAN, WAN setups, and network security practices. - Proven five or more years of relevant IT management and team leadership experience. - Excellent multitasking and organizational skills. - Business fluent in English. Preferred Requirements: - Virtualization certificates. - Windows Server certificates. - Network infrastructure certificates. - ITIL certificates. - Other IT-related certificates.,

Position : Service Desk Engineer L1/ 1.5 Shift: Night (PST) Job Location: Hyderabad (WFO) Preferred candidates must be from Hyderabad/ South Region Who We Are: Base8 provides technology and business consulting services to companies throughout the US and Canada. We like to work with businesses that are serious about scaling, risk management, and developing mature processes ones that are looking for a modern, sophisticated, trustworthy, friendly, high-quality (yet still affordable) technology and business partner. Who You Are: This position will be a Work from Office role and you will be working closely with the team in the United States through video chat, instant messaging, e-mail, phone, and through our software. It is important that you have excellent communication skills in English, both written and oral. We are a fast-paced company that is expanding rapidly and we are seeking team members who will share our vision for the future and work collaboratively in order to accomplish Base8's goals. We pride ourselves on providing superior service to our clients, which includes having attention to detail, following the processes in place, and being able to adapt to a variety of situations. As a Service Desk Specialist, your primary duties and responsibilities include the following. Other duties may be assigned. Record all actions, conversations, and work was undertaken in the IT Service Management Tool (Service now) Within Service now, use the knowledge base for known errors, and work around to aid diagnosis or resolution. Proficient with customer support issues dealing with mobile device activations, advanced troubleshooting, customer orders through portals Primarily assists with more complex issues or with customers with unique processes Solid understanding of contractual goals and Service Level Agreements (SLAs) Ability to manage both online (phone support) and offline (email support) and manage their time between the two efficiently Fully competent in mobile technology proven through testing, performance, quality, technical ability, efficiency, and system knowledge Learning more advanced troubleshooting skills and techniques May work on clients with unique requirements Resolve/fulfill incoming Service Desk incidents and requests from internal staff Provide IT support for many technologies (mostly Microsoft) to a wide user base Handling incoming telephone calls, emails, and self-service tickets in a customer-friendly and professional manner Skills required: 2-3 years of work experience as a Service Desk Analyst in a Service Desk environment. Excellent communication skills (must) Must have worked with US/UK/Canadian/ Australian clients. Flexible to work in night shifts Graduate or equivalent qualification ideally in an IT-related discipline. Experience in Windows, AD, 0365, etc. Active Directory, Outlook troubleshooting, Network troubleshooting, Windows Troubleshooting Knowledge of ITIL Service Management best practices. Professional IT Certifications, such as Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP

As a critical member of the Intelligent Process Automation (IPA) team, you will serve as the liaison between Process Owners and IPA Engineering team to analyze, build, and deploy Automated solutions. Working closely with the IPA Platform Owner, your primary responsibility will be the Functional & Technical analysis of AS-IS business processes, breakdown of processes into technical requirements/stories, and ongoing collaboration between business and engineering through production delivery. You will conduct process walkthrough and data capture sessions with identified process owners to understand opportunities for process automation. Your tasks will involve performing As-Is process analysis of targeted workflows across a diverse set of enterprise and proprietary applications. You will review the analysis with the Platform Owner and Technical Leads for feasibility and technical dependencies and provide recommendations for process improvements before automation. Creating reports for each analyzed process indicating qualification, automation design, level of effort, and execution plan will be part of your responsibilities. Additionally, you will be required to create technical stories in requirements tracking using Kanban Board and work with Sr./Lead developers on prioritization and execution. Preparing and executing Pre-Product/User Acceptance Testing (UAT)/ HyperCare activities before production adoption is essential, along with defining outcomes through proper dashboard on the process in production. Furthermore, you will provide communication and knowledge transfer to Support and Operations resources when new automations go live, serving as an evangelist of Process Automation throughout the GHX Enterprise. It is crucial to use data and process to drive decisions and stay updated on Process Automation trends and vendors. Key Skills/Competencies required for this role include the ability to work independently, professional experience with commercial web-based applications, deep understanding of UiPath or other Process Automation/Robotic Process Automation solutions, and expertise in professional communications. Experience working on a high-performance team, good communication and collaboration skills, strategic thinking, emotional maturity, and a positive outlook are also essential. Excellent written and verbal communication skills, good to excellent documentation and presentation skills, and proficiency in Agile and SCRUM methodologies are preferred. The Required Education, Certifications, Experience for this position include a Bachelors Degree in Computer Science or Engineering, 5+ years of experience in a software development group as a Business Analyst, Systems Analyst, Product Owner, or Development Manager, and a minimum of 3 years experience with Robotic Process Automation (RPA) solutions, particularly UIPath. Proficiency in OCR, Intelligent Document Processing (IDP), or AI/ML supervised learning model, programming experience with Python, Java, .NET, understanding of cloud computing concepts, expert experience with MS Office/Office365/Google Document applications, experience with process/workflow visualization tools, and the ability to learn and think critically are required. Key Differentiators for this role include the ability to multitask and work on multiple projects simultaneously with equal rigor and focus, as well as excellent communication skills in written, verbal, and mixed media formats. Organizing communications effectively to address emergent project questions is also crucial. GHX is a healthcare business and data automation company that enables better patient care and significant savings for the healthcare community through maximizing automation, efficiency, and accuracy of business processes. They bring together healthcare providers and manufacturers and distributors in North America and Europe to automate business processes and make more informed decisions. The company aims to create a more operationally efficient healthcare supply chain, reducing the cost of delivering healthcare and improving patient care effectiveness. Please refer to GHX's Privacy Policy for more information.,

As an ideal candidate for this role, you should hold a qualification as Any Graduate with a specialization in Hardware & Networking. With a professional experience ranging from 2 to 5 years, you are well-equipped to excel in this position. The primary work location for this role is Pune. Your key skills should include proficiency in Hardware & Networking, IT asset management, office365, and troubleshooting. It is essential that you possess language proficiency in English and Hindi to effectively communicate and collaborate with team members and stakeholders.,

Experience Min. 6 Month to 1 Year (Mandatory) and 1 to 2 Years (Preferred) Excellent Written and verbal communication skills. (VnA 6 & above) Exceptional ability to multitask. Exceptional ability to adapt and learn new platforms and skills on the fly. Exceptional sense of urgency Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Ability to work under pressure involves dealing with constraints which are often outside of your control - these might be resource or time constraints, the difficulty of the task or having insufficient knowledge required to complete the task, or unforeseen changes or problems. Good to have - Experience using and proficient in Apple hardware, Mac OS, Google (G-Suite), Windows and Office365 Good to have – ITIL Knowledge Graduate from an accredited institution or Under-graduate with relevant technical experience Previous customer/technical support or technology experience

JOB DESCRIPTION Incumbent is responsible for automation and continuous upgradation of the processes in the company and for providing all sorts of IT related support to the employees. The job responsibilities include: 1. SAP Development & implementation a. SAP implementation, Development, Customization, Reports, Forms according to company requirement b. Monitoring the verification of all entries done in SAP 2. Server and IT Infrastructure Management a. Windows Server Backup b. User Administration (Setup & Maintaining User Credentials) c. Ensuring hardware repair at the time of hardware failure d. Monitor Server Performance e. Perform or supervise backups on premises and on cloud f. Manage directories and anti-virus protections. Train network users, answer questions, resolve problems, and communicate changes in software and operations. g. Maintaining uninterrupted MPLS connectivity for all the offices. h. Regular cross checking of server data for each department i. Monitor routine maintenance on the LAN and WAN infrastructure j. Ensure all asset changes related to IT are accurately secured and maintained k. Ensure adequate documentation is maintained on all key systems for administration and Disaster recovery purposes l. Monitor RAID Server configuration and its functionality. m. Raise requirement of all the IT related equipment to the Stores Department by providing their desired configuration and if required also negotiate with the vendors along with Purchase department 3 . Domain and Web Site Maintenance a. Regular updation of Events on TAK Website b. Ensure all the updation are done correctly and in time as desired by the Company c. Taking care of domain expiry and renewal of the websites 4. Keeping record and maintenance of Digital Signature for group of companies a. Keep track of all the DSC registrations b. Ensuring the time-to-time renewal of all DSCs 5 . Monitoring of Office Automation Equipment a. CCTV, ACS, Internet and Modem Connection b. Proper functionality of EPBX software in all locations. c. Centralize view of all the cameras at Nehru place office d. Keeping track of Fax my way for E-Fax for all the companies e. Regular updation and backup of Bio-Metric Database f. Collecting the log data from each location of bio-metric machine and send the same to the HR department on monthly basis g. Ensure proper functioning of all office automation equipment like Fax, Printers, and Photocopier etc. h. Ensure proper power backup of all the IT equipment in the office. 6. Network Management a. Monitor network communication b. Ensure proper functioning of MPLS for the accessing group companies data. c. Ensure availability of data of all the supporting companies. d. Check regularly and ensure proper functioning of all the network devices like Modem, Routers, Switches, Hub. e. Maintaining monthly backup copy of all Computers on server. 7. Firewall or Information Security Management (Intrusion Detection System) a. Setup security policies for users as per the IT Policy. b. Ensure proper functioning of the Firewall (Cyberoam) c. Manage user credential for the Firewall System d. Monitoring of Network to check whether unauthorized websites and web pages are getting accessed or not 8. Providing IT related support at the time of onboarding of a new employee and at time of exit a. Updation of data in HRMS software at the time of joining b. Biometric id, CARE Id, server id and leave portal id for the new employee c. CARE Training to employee d. Allocation the PC, Laptop to employee as per the policy e. Monitoring all the available software to the new employee as desired f. Responsible for IT related exit formalities of the employees g. Manage Auto Mailers of Birthdays/ Marriage Anniversary and Festivals thru HRMS h. Updation of changes required in HR Module 9. Human Resource Management System (HRMS) Software Development & Implementation 10. E-tendering a. Obtaining digital signature for e-tender & renewal of the same b. Ensure accurate and timely submission of all the E-Tender c. Maintain complete user details for all the vendor registration done against all the E-Tenders d. Ensure timely renewal of all the vendor registration using DSC e. Ensure all the required software or supporting files are available in the PC from where the E-bidding is being done. (Like: - DSC Certificate in Browser, Java Runtime Files, E-Token Setup, and Browser Security Certificates etc.) 11. Other Activities a. Manage Bulk Email Services with access to individual who requires it for various purposes b. Manage Bulk SMS Services c. Maintain Email & Control Panel of various other group companies d. Making contact database for Opto-Electronics database For more information visit our company website: https://tak-technologies.com/

As a member of the SitusAMC team, you will have the opportunity to contribute to the transformation of our clients" businesses and your own career. Whether you are an experienced real estate professional, a dedicated technologist, or just starting out in the industry, we invite you to join us in realizing opportunities for all those we proudly serve. We are committed to finding the perfect match between your unique experience and our exciting career opportunities within the Real Estate Industry. If you are someone who values authenticity, advocates for others, embraces agility, thinks big, takes ownership of outcomes, and believes in global impact with local action then we welcome you to be a part of our team! In this role, you will be responsible for providing first call resolution (FCR) support, demonstrating a solid understanding of the ITIL framework, and effectively managing incidents, service requests, queries, and problem resolution. You will respond to user inquiries via telephone, email, instant messages, and tickets, assigning work orders to appropriate teams and ensuring timely closure. Your duties will include diagnosing and resolving hardware, software, and network issues for end-users, as well as maintaining the technology infrastructure of the organization. You will be expected to have deep knowledge of infrastructure technologies, including Microsoft Windows, Office365, Sharepoint, IP Telephony, and collaboration tools, among others. Additionally, you will use the Incident Management System to document and resolve problems, escalate complex issues to specialists, troubleshoot client software and network connectivity problems, and participate in ongoing training and development activities. Your ability to communicate effectively, prioritize customer issues, and work collaboratively with IT staff and business units will be essential in this role. To be successful in this position, you should hold a graduate degree in any discipline with hardware and networking certification, have systematic problem-solving skills, and preferably be ITIL certified. Hands-on experience with Windows operating systems, servers, Active Directory, remote desktop applications, MS Office Suite, internet browsers, VPN, and remote dial-in users is required. Strong communication, documentation, and troubleshooting skills are essential, along with the ability to handle unforeseen situations, provide high-quality service, work well in a team environment, and quickly adapt to new information. Flexibility in working hours and a dedication to delivering superior support are key attributes for this role. If you are passionate about customer focus, teamwork, technical expertise, and interpersonal effectiveness, and are looking for a challenging and rewarding career opportunity, we encourage you to apply and be a part of the SitusAMC team. Please note that specific compensation for this role will be determined based on interviews, education, experience, skills, and market data, with the potential for additional bonuses based on performance and management approval. SitusAMC also offers a comprehensive and competitive benefits plan to all employees.,

Are you ready to make an impact in the telecommunications industry Join Moose Technology Private Limited, a dedicated team that provides high-quality customer support and comprehensive administrative solutions to Swoop, an innovative telecommunications company focused on Connecting People and Improving Lives. Swoop is a leading fixed wireless provider with one of Australia's largest wireless footprints and coverage areas. By joining us, you will be part of a world-class network designed to deliver ultra-reliable, high throughput, and flexible network services with industry-leading delivery times. As a part of our team, you will handle a wide range of customer inquiries, resolve technical issues, and manage essential back-office functions to ensure smooth operations and customer satisfaction. Our commitment to excellence has established us as a trusted partner in providing reliable customer service and efficient administrative support. At Moose Technology, we pride ourselves on fostering a collaborative work environment driven by creativity and a commitment to excellence. Our core values, including being Customer Delighters, Excellence Mavericks, Collaboration Champions, Integrity Warriors, and Lifelong Learners, guide us to excel in everything we do. We are dedicated to creating an inclusive and supportive work environment where every voice is heard and valued. Are you ready to elevate your career Become an IT Support Officer at Moose Technology! As our next IT Support Officer, you will be responsible for providing front-line primary desktop and technical support to end-users on various IT issues and problems related to hardware, software, and peripherals, with knowledge of network setup of switches and wireless devices. This role will require you to work under limited supervision and assist with the physical setup of network components in an office environment, including cabling and device connections, and provide ongoing support to resolve network issues. **Position:** IT Support **Location:** Kolkata, West Bengal **Work Mode:** Onsite (Work from Office) **Working Days:** Monday to Saturday (6 Days) **Shift Timing:** 5:30 AM - 2:30 PM **Salary:** 30,000 - 35,000 (depends on last drawn) **Key Responsibilities:** - Assist with the physical setup of network components in an office environment, including cabling and device connections, and provide ongoing support to resolve network issues. - Resolving help desk issues, including troubleshooting hardware and software issues. - Performing user administration duties. - Facilitate rollouts, upgrades, and office moves as needed. - Assisting with upgrades, installations, and ongoing usability of desktop, laptop, and high-end computers, peripheral equipment, and software. - Working with vendors to arrange hardware repairs and resolve technical issues. - Ensuring desktops interconnect seamlessly with networked systems including Azure, application servers, and administration systems. **Your Experience and Qualifications:** - Tertiary qualifications in Computer Science/Engineering or related discipline desirable. - Practical experience with network setup of switches, wireless devices, meeting rooms, workstations, and other devices, troubleshooting, and maintenance is crucial. - 3-5 years of experience working in an IT Support role. - Experience working in a Global IT Support team. - Sound technical background with a sound level of skills in server and desktop products. - Sound experience in managing technical issue resolution, workflow, desirable: Sound knowledge of Office365, Linux, and VoIP Systems. **Why Join Moose Technology ** Be part of a forward-thinking company that values precision, agility, and world-class customer experience. Make an impact on a global scale and advance your career with us! If you are interested in this opportunity, please send your CV to hr@moosetechnology.net or reach out via email to learn more. **Job Type:** Full-time **Benefits:** Provident Fund **Shift:** Morning shift **Work Days:** Monday to Friday **Work Location:** In person **Application Deadline:** 25/07/2025 **Expected Start Date:** 01/08/2025,

You are invited to join our team as a Manager, Senior, or Analyst in IT Support based in Australia Time. As part of our team, you will be responsible for providing end user support, basic end point troubleshooting, and implementing ITIL Process Framework. To excel in this role, you should hold a degree in IT with additional technical certifications such as ITIL. Your expertise in using tools like Service Now, Intune, Windows OS, Microsoft Teams, Office365, and TeamViewer will be key to success. The ideal candidate for Analyst IT Support should have a minimum of 3 years of experience, Senior Analyst IT Support requires 5+ years, and Manager IT Support mandates at least 10 years of experience in IT Support. Apart from technical skills, we value soft skills, especially excellent written and oral communication. The position is based in Andheri East or Mahape, and the working hours are from 2 AM to 12 PM India time. If you are passionate about IT support and possess the required qualifications and experience, we encourage you to apply by sending your CV to saeed.khan@scytech.com. Join us in shaping the future of IT support and furthering your career in this dynamic field.,

We are seeking a Cloud Engineer to design, implement, and maintain cloud infrastructure (AWS, Azure, GCP). Key responsibilities include cloud architecture, system administration, automation, security, cost management, and documentation. Experience with migrating Exchange and SharePoint to cloud solutions is required. Proficiency in cloud platforms, infrastructure-as-code tools, programming, and scripting is essential. Strong analytical, troubleshooting, communication, and teamwork skills are necessary. Relevant certifications and experience in cloud engineering or DevOps. A bachelor's degree in Computer Science, Information Technology, or a related field

We are seeking a Cloud Engineer to design, implement, and maintain cloud infrastructure (AWS, Azure, GCP). Key responsibilities include cloud architecture, system administration, automation, security, cost management, and documentation. Experience with migrating Exchange and SharePoint to cloud solutions is required. Collaborate with, cross-functional teams to design, implement, and maintain cloud infrastructure solutions. Provide technical guidance and support to resolve complex issues related to cloud services, Cyber Security, Networks. Perform regular assessments and audits to ensure the security, reliability, and efficiency of cloud environments. Participate in planning and executing cloud migration projects, including workload assessments, resource provisioning, and data migration strategies. Work as a Technical Consultant for Various Microsoft Technologies and its Security products. Hosted Exchange and Online Exchange Migration SharePoint and OneDrive Migration Teams, Enterprise Roaming Profile and Intune Deployment Spam Filters and Endpoint Security, EDR, XDR, NDR, MDR Work with Pass-through, Federated auth, SSO, Hybrid access, Cloud Sync, Delegation, Self Service. MFA, Conditional Policies, PIM, Vulnerabilities and risk assessment. Encryption, Risk Asses, Incidence management, VA, Penetration test, IDS/IPS, compliance

You will be responsible for providing IT support services to end users in Australia Time. As a Manager, Senior Analyst, or Analyst in the IT Support team, your main focus will be on end user support and basic endpoint troubleshooting, following ITIL process framework guidelines. Your role will involve utilizing your expertise in products such as Service Now, Intune, Windows OS, Microsoft Teams, Office365, and TeamViewer. To qualify for this position, you should hold a degree in IT along with any additional technical certifications, with a preference for ITIL certification. The ideal candidate will have at least 3+ years of experience for Analyst IT Support, 5+ years for Senior Analyst IT Support, and 10+ years for Manager IT Support roles. In addition to technical skills, strong written and oral communication skills are essential for this role. The location for this position can be either Andheri East or Mahape, with working hours from 5 AM to 2 PM (India time). If you meet the requirements and are interested in this opportunity, please apply or send your CV to saeed.khan@scytech.com.,

As a System Support professional, your responsibilities will include: - Monitoring and maintaining the IT Helpdesk or Ticket Raising System in a timely manner, ensuring permanent solutions are implemented. - Providing support and troubleshooting for Windows and Linux client and server Operating Systems. - Conducting routine monitoring, checking logs, surveillance, cleanup, and maintenance of all devices. - Performing hardware troubleshooting, part replacements, and analysis for desktops, laptops, and server devices. - Having knowledge of printers, scanners, door access systems, punching clocks, All-in-one devices, and industrial systems. - Managing mailbox outlook, office365, and troubleshooting Office Pack, with good knowledge in applications like Excel. - Monitoring all system logs, space, server health, and network connectivity using relevant applications. - Ensuring timely backup of important data and managing resources efficiently. - Utilizing Antivirus Console for monitoring, security patches updating, threat detection, and scanning. - Documenting projects, creating MIS reports, maintaining records, and raising tickets for vendors. - Assisting in the timely recovery of data lost due to software crashes or hardware failures. - Providing quota limits on file servers, managing sharing, and controlling security access for files and folders. - Implementing patching and upgrades for all servers according to a monthly schedule. Your role as a System Support professional is crucial in ensuring the smooth operation and security of IT systems within the organization.,

TechBlocks is currently seeking an experienced Associate Director of HR and People Operations to take charge of the human resources and people operations functions in Hyderabad, India. In this role, you will be responsible for overseeing various aspects such as recruiting, onboarding, compensation, benefits, employee relations, culture/DEI, performance management, organizational initiatives, internal communications related to HR issues, HR technology and other people systems, workforce planning, policy administration, retirement plan administration, and compliance. Your primary responsibilities will include developing, implementing, and driving key HR initiatives across the organization to support talent and culture, promoting a people-centric culture aligned with the organizational mission, vision, and goals, ensuring streamlined recruiting processes aimed at diverse applicant pools, overseeing the total rewards program, supporting performance management processes, managing recruitment and onboarding processes, compliance with local and national regulations, and recommending improvements in policies and programs to the leadership. You will also collaborate with the Director of IT to ensure staff technology needs are met, own, build and execute People & Culture initiatives to drive employee engagement and employer brand, and align staffing strategies with organizational needs, compensation, and business goals. The ideal candidate for this role should have proven experience in setting up a new development center, hiring from 0-200 people, and working for a product engineering company managing 150-500 people. You should possess strong HR leadership skills, be able to collaborate effectively across functions, have generalist expertise in various HR areas, international experience, adaptability, strong communication skills, and relevant qualifications such as a Bachelor's or Master's degree in Human Resource Management and a minimum of 10 years of experience. Additionally, you should have experience managing teams, collaborating with internal constituents, building culture and engagement programs, knowledge in employment law, organizational planning, talent management, and proficiency in various tools including Office365, applicant-tracking systems, HRIS, onboarding, and performance management tools. Excellent writing and communication skills, exceptional attention to detail, and the ability to manage multiple critical initiatives are also essential for this role.,

Genpact is a global professional services and solutions firm with a team of over 125,000 professionals in more than 30 countries. At Genpact, we are driven by curiosity, entrepreneurial agility, and a commitment to creating lasting value for our clients. Our purpose is the relentless pursuit of a world that works better for people. We specialize in serving and transforming leading enterprises, including the Fortune Global 500, by leveraging our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Sr Manager- Business Analyst. As a Sr Manager- Business Analyst at Genpact, your responsibilities will include: - Collaborating with project sponsors to determine project scope and vision. - Reviewing and testing the developed solution vis-a-vis requirements. - Understanding business requirements and supporting data exploration, classification, and feature engineering. - Communicating changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders. - Creating process models, specifications, diagrams, and charts to provide direction to developers and/or the project team. - Developing and utilizing standard templates to write requirement specifications accurately and concisely. - Managing and tracking the status of requirements throughout the project lifecycle and enforcing or redefining them as necessary. - Communicating, translating, and simplifying business requirements to ensure buy-in from all stakeholders. - Assisting with the interpretation of customer requirements into feasible options and communicating these back to business stakeholders. - Researching, reviewing, and analyzing the effectiveness and efficiency of existing requirements-gathering processes and developing strategies for enhancing or further leveraging these processes. Qualifications we seek in you: Minimum Qualifications: - Excellent communication skills and the ability to effectively interact with business users. - Ability to understand customers" needs. - Experience in eliciting business requirements based on business imperatives. - Working experience with MS Office, MS Visio, Office365, or similar collaboration tools. - Project management using Agile/waterfall methodologies. Preferred Qualifications: - Graduates and above. If you are passionate about driving business outcomes through effective analysis and communication, we invite you to apply for the Sr Manager- Business Analyst position at Genpact. Location: India-Gurugram Schedule: Full-time Education Level: Bachelor's / Graduation / Equivalent Job Posting: Apr 29, 2025, 10:29:49 AM Unposting Date: Oct 26, 2025, 6:29:49 AM Master Skills List: Operations Job Category: Full Time,

Role & responsibilities Job Summary: The TL/AM IT Infrastructure Support will be responsible for managing the universitys core IT infrastructure, including Wintel and Linux servers, networking equipment, firewall systems, storage solutions, and end-user support services. This role requires a hands-on technical expert who can ensure the security, reliability, and scalability of the campus IT systems. 1. Server & Operating System Management (Wintel/Linux): Manage and maintain Windows Server (2012/2016/2019) and Linux (RHEL/CentOS/Ubuntu) environments. Basic understanding of IIS, Apache,Nginx. Scripting Powershell, bash. Perform regular patching, upgrades, and system hardening as per UGC and NAAC IT audit compliance. Ensure availability of virtualized servers and backup environments for academic and administrative services. 2. Networking & Firewall: Monitor and manage campus LAN/WAN, including fiber and wireless connectivity across departments and hostels. Manage firewall devices (Fortinet) and configure access control lists as per policy. 3. Storage & Backup: Administer campus-wide NAS/SAN storage systems and maintain regular data backups. 4. End-User Computing & Support: Lead a team of IT support engineers to provide L1/L2 support for faculty, staff, and student IT issues. Support desktops, laptops, printers, biometric attendance systems, and lecture rooms IT and Audio/visual systems. 5. Documentation & Reporting: Maintain asset inventory, IT service documentation, and network schematics. Submit periodic reports on system uptime, IT helpdesk status, and audit findings. Required Skills & Qualifications: M365 and Cloud services & operations Bachelors degree in computer science, IT, or related discipline (MCA/B. Tech preferred). Certifications preferred: MCSE, RHCE, CCNA, ITIL Foundation, Fortinet NSE. Hands-on experience with Windows/Linux server administration, network troubleshooting . Experience in managing campus-wide IT infrastructure in an educational or research institution. Strong communication and team management abilities. Preferred Soft Skills: Proactive problem solver and process-oriented mindset. Ability to work under pressure and during critical academic schedules. Collaborative attitude with faculty, students, and administration. Shift & Availability: General working hours with flexibility for extended support during scheduled university events and emergencies. On-call availability required for critical systems.