The Office 365 Administrator will be responsible for administering, managing, integrating, and supporting the Office 365/Microsoft 365 environment. This role ensures the performance, security, and compliance of Office 365 services, supports a hybrid identity infrastructure, and contributes to digital workplace initiatives. The ideal candidate will have a strong background in Microsoft 365 technologies, PowerShell automation, and collaboration with cross-functional IT teams.

Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent experience).
Overall 8+ years of experience as an IT admin and minimum of 3 years hands-on experience administering Office 365/Microsoft 365 environments in mid-to-large enterprises.
Proficiency with Microsoft PowerShell for automation and administration of Office 365 services.
Experience with hybrid Active Directory environments and Azure AD Connect.
Familiarity with Microsoft Intune, Conditional Access, Defender for Office 365, Information Protection, and Microsoft Purview compliance portal.
Understanding of email flow, SPF/DKIM/DMARC, and message trace analysis in Exchange Online.
Ability to manage user lifecycle, licenses, policies, and role-based access control (RBAC) across the Microsoft 365 ecosystem.
Excellent communication, documentation, and cross-team collaboration skills.
Experience with change management processes and working in regulated or security-conscious environments (e.g., HIPAA, GDPR, SOX).

Certifications (Preferred):

Microsoft 365 Certified: Enterprise Administrator Expert

Microsoft 365 Certified: Security Administrator Associate

Microsoft 365 Certified: Teams Administrator Associate

Microsoft Certified: Identity and Access Administrator Associate

Administer and support all core Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive, Teams, Intune, Azure AD, Microsoft Entra, and Purview.
Implement, monitor, and refine Microsoft 365 security and compliance configurations, including Conditional Access, Data Loss Prevention (DLP) policies, sensitivity labels, and other relevant controls.
Utilize Microsoft Purview for compliance auditing, insider risk management, data lifecycle management, and regulatory compliance initiatives.
Automate administrative tasks using advanced PowerShell scripting, including account provisioning, mailbox management, license assignments, and reporting.
Support hybrid identity infrastructure using Azure AD Connect, and troubleshoot identity sync issues between on-premises AD and Azure AD.
Manage Microsoft 365 tenant-level settings, service health, change management, and feature rollout through the Microsoft 365 admin center and Message Center.
Configure and maintain mobile device management (MDM/MAM) policies via Intune and Microsoft Endpoint Manager.
Conduct regular security audits, threat analytics reviews using Microsoft Defender, and remediation planning in collaboration with the security team.
Provide Tier 2/3 support to end-users and IT service desk for complex Microsoft 365-related issues, including Teams telephony or SharePoint permissions.
Develop documentation, runbooks, and user training materials; conduct end-user training sessions to improve adoption and security awareness.
Participate in the planning and implementation of new Office 365 services, integrations, and governance policies aligned with the enterprise IT strategy.
Stay abreast of Microsoft roadmap changes, emerging features, and best practices for cloud collaboration and security.

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Office 365 Administrator