Ocean Export Supervisor

As an international, non-asset-based supply chain services and solutions company, you will be responsible for overseeing the ocean export department to ensure the smooth movement of freight out of the country while complying with organizational policies, procedures, and relevant laws. Your role will involve supervising staff, managing operations, and ensuring workload management and backup processes. Additionally, you will be tasked with processing files, reviewing quoting activities, setting up new accounts, and monitoring account performance to maintain quality standards. In this position, you will play a crucial role in supporting the sales department, maximizing customer service opportunities, and providing training and mentorship to staff. Your ability to maintain 100% compliance with export laws and regulations, manage workflow efficiently, and understand country-specific requirements will be essential. You will also be responsible for supervising one or more employees, demonstrating leadership, effective communication, and problem-solving skills. Your educational background should include a High School Diploma or GED, knowledge of the transportation industry, and preferably a Bachelor's degree or equivalent experience. Prior experience in export, supervisory roles, and customer service is required. Strong computer skills, familiarity with Microsoft Office and JWS, and knowledge of ocean export (LCL/FCL) and export compliance regulations are necessary for this role. You should also be able to work in a climate-controlled office environment and perform tasks that involve sitting, standing, walking, and lifting weights up to 25 pounds. Adherence to company policies, including HR policies, the Code of Business Conduct, and department procedures, is crucial. As responsibilities may change based on business needs, flexibility and adaptability are key attributes for this position. The job description provided aims to give a general overview of the role and is subject to modifications by management.,