3 - 6 years
0 Lacs
Posted:4 days ago|
Platform:
On-site
Full Time
24X7 Monitoring of network events, alarms and ticket creation - Alarms filtration and Ticket raising based on business rules - Ticket co-relations and assignment to correct resolver group - Perform Alarm-Event correlation, Service Impact Assessment - Notify Retail/Wholesale Service Provider of incidents - outage notifications - Support and execute the Real Time Change Management (Planned Outage) process - Maintain "Work logs" for each tickets 3-6 Years of experience in : -
Basic Telecommunications network understanding - Basic Knowledge of Access Technologies (FTTx and HFC) - Understanding of alarms and ability to identify service impact - Good written English and communications skills - Netcool, Remedy, E6000 (CMTS), , NxT, Tableau, knowledge preferred - Should have fair understand of Broadband network and ability to identify faulty segment (Access, Backhaul, Core etc.)
Shift 24 x7 rotational shift including Australia business hours shift from 2:30AM to 11:30AM
Tata Communications Transformation Services (TCTS)
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