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Airowire Networks
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NOC Analyst I (L1.5 B)

NOC Analyst I (L1.5 B)

Airowire Networks

3 - 5 years

5 - 7 Lacs

bengaluru

Posted:5 hours ago| Platform:

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Skills Required

wireless computer science network operations system integration dns network security incident management ccna information technology dhcp

Work Mode

Work from Office

Job Type

Full Time

Job Description

About Us

Airowire Networks is a leading network consultant and a system integration firm operating for a decade. Our presence has spread across India, Ireland, Germany, UK, US and Singapore.

We design and provide end-to-end enterprise and mid-market solutions related to IT Infrastructure, Cloud, and Cybersecurity powered by Artificial Intelligence.

Why Join Us

Join a company that values your growth and offers continuous learning opportunities.
Work with global Information Technology, Security and Cloud leaders to provide business solutions for our customers worldwide.
Enjoy a dynamic and fast-paced workplace with a focus on your personal and professional development.
Competitive compensation package with abundant opportunities for professional growth and advancement.

About the Role

We are seeking a highly skilled and motivated NOC Analyst to join our Network Operations Center (NOC) team. The ideal candidate will have 3-5 years of experience in network operations within the Indian job market. As a NOC Analyst, you will act as an escalation point for NOC L1 Engineers and be responsible for managing and resolving incidents, service requests, problem tickets, and changes. You will work closely with senior engineers to tackle advanced issues and ensure the stability, security, and efficiency of our network infrastructure.

Key Responsibilities:

Escalation Point: Serve as a key escalation point for NOC L1 Engineers, providing advanced troubleshooting and support.
Incident Management: Efficiently manage and resolve network-related incidents, service requests, problem tickets, and changes.
Performance Monitoring: Monitor network performance using industry-standard tools and proactively address potential issues.
Maintenance and Optimisation: Perform routine network maintenance and optimisation to ensure peak performance.
Collaboration: Work alongside senior engineers and other IT professionals to troubleshoot and resolve complex network issues.
Documentation: Maintain detailed documentation of incident resolutions, network configurations, and operational procedures.
Ability to work in a 24/7 shift-based environment
Continuous Improvement: Stay current with emerging network technologies and recommend enhancements to improve network performance and reliability.
Security Compliance: Ensure compliance with network security policies and protocols.

Required Skills

Education: Bachelor s degree in computer science, Information Technology, or a related field.
Experience: 3-5 years of experience in a Network Operations Center or similar
Technical Proficiency: Strong understanding of network protocols, including TCP/IP, DNS, DHCP, and VLANs.
Switching Expertise: Experience with configuring and troubleshooting switches, including VLAN management and spanning tree protocols.
Wireless Knowledge: Proficiency in managing and troubleshooting wireless networks, including experience with access points and wireless controllers.
Security Knowledge: Experience with network security technologies such as firewalls, VPNs, and intrusion detection/prevention systems.
Monitoring Tools: Proficiency with network monitoring and management tools such as SolarWinds, Nagios, and Wireshark.

Preferred Qualifications:

Problem-Solving: Exceptional analytical and problem-solving skills, capable of handling complex technical issues.
Communication: Excellent communication and collaboration skills to effectively work with team members and other departments.
Certifications: Associate Level Certification like CCNA is a must, CCNP, or equivalent are a plus.

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NOC Analyst I (L1.5 B)