Work from Office
Internship
Assist in troubleshooting and resolving hardware and software issues.
Help with the installation, configuration, and maintenance of computer/Laptop systems and peripherals.
Respond to support requests via phone, email, and in-person.Document and track support requests and resolutions.
Collaborate with the IT team to implement new technologies and solutions.Participate in training sessions and workshops to enhance technical skills.
Excellent communication and interpersonal skills.
Vendor Management - Establish and maintain relationships with vendors, negotiate contracts, and ensure timely delivery of services and products.Asset Management - Maintain and track IT assets, ensuring accurate inventory records and timely updates.
Service now Application knowledge.
Recent college graduate with a degree in Information Technology, BCA,ITI or a related field.
Basic understanding of computer hardware and software.
Strong problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Willingness to learn and adapt to new technologies.
Cait
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