Call Quality Analyst

Job Title Video Quality Editor

Onsite working: Mumbai

www.eccouncil.org

Position Overview:

A Video Quality Editor (VQE) is a core member of the Operations team and reports directly to the Project Manager. They keep a close eye on video production quality and make sure that the final content is error free and is of highest quality standards. A VQE will also be formatting and finalizing PowerPoint presentations for the production team. The role involves working with multiple departments and requires excellent communication, time management and coordination skills. This role is for an individual who is organized and committed to deliver in a dynamic environment through efficient project management skills and techniques.

Responsibilities

• Study the target audience and objectives of the course before initiating the quality check inspection.
• Manage multiple projects efficiently and effectively from final edited drafts through completion.
• Review the content in the assembled sections in order to determine if corrections are necessary.
• Format and finalize the PPT presentation to meet quality standards and have them ready before production deadlines.
• Assess the quality of content (audio and video) edited by Video Editors and deliver the best content we can.
• Fix issues as soon as they are spotted during the initial phase of Video development.
• Engage in providing feedback on assembling, polishing the screencasts and recorded content to the Video Editors.
• Prepare a bug log containing all the fixes needed to improve the quality of the video before publication.
• Proof videos to see if captions, highlights, title slides, and other visual components have been properly inserted.
• Highlight editorial errors in the bug log which then be worked upon by the Video Editor.
• Provide valuable feedback to the Development and Production Team.

Requirements

• Good verbal and written communication skills
• Good MS Excel and PowerPoint skills.
• Quick learner and adaptable to learn new processes, concepts, and skills.
• Excellent organizational and time management skills
• Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard.
• Ability to work under pressure.
• Should have an eye for detail.

Additional Information:

EC-Council is an equal opportunity workplace and an affirmative action employer. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We do not discriminate based on these or any other characteristics protected by applicable laws or regulations in the locations where we operate.

EC-Council is dedicated to working with and providing reasonable accommodations to individuals with disabilities. If you have a medical condition or disability that limits your ability to complete any part of the application process and require reasonable accommodation, please contact us at ecchr@eccouncil.org and let us know how we can assist.

To be eligible for this position, candidates must be able to provide proof that they are either a citizen of the country or have legal authorization to work in the country where the position is posted and are currently residing there. EC-Council does not offer employment to ineligible candidates and reserves the right to revoke employment in case the candidate loses the authorization to work.

If, as part of the recruitment process, you are required to complete or submit any form of work, project, case study, or assignment, please note that such material will be considered the exclusive property of EC-Council. By submitting such work, you acknowledge that EC-Council retains all rights, title, and interest in the submitted content, including any intellectual property contained therein.

Candidates further waive any intellectual property or moral rights in such submissions, confirm that the work is original and free of third-party infringement, and acknowledge that it is provided solely for evaluation purposes, with no ownership or other rights retained.

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Please review our policy here: EC-Council Privacy Policy User and Company | EC-Council. Submission of your application will be considered as your acceptance of the terms stated above.