Network Technician

As a Network Technician at our company, you will play a vital role in supporting the delivery of reliable and high-speed internet services to our customers. Your responsibilities will include: - Installing, configuring, and maintaining network hardware such as routers, switches, modems, wireless access points, and fiber-optic systems. - Performing routine maintenance, diagnostics, and repairs on network equipment to ensure uninterrupted service. - Monitoring network performance and promptly responding to outages, degradation, or customer-reported issues. - Supporting the activation and testing of new customer connections for both residential and commercial clients. - Collaborating with engineering teams to implement network upgrades and expansions. - Conducting site surveys and assisting in the planning of network layouts. - Documenting network configurations, updates, and service records to maintain accurate records. - Collaborating with customer service teams to resolve technical issues effectively. - Maintaining compliance with safety and industry standards during all field and technical operations. Qualifications required for this role include a Bachelor's degree (Preferred) in a relevant field. Additionally, proficiency in Tamil and English languages is preferred. Possession of a Driving License (Preferred) is also beneficial. Please note that the work location for this role is in person at Sivakasi, Tamil Nadu. This is a full-time position with benefits including health insurance, internet reimbursement, day shift schedule, shift allowance, and yearly bonus. We look forward to welcoming a dedicated and detail-oriented Network Technician to our team to ensure the seamless delivery of internet services to our valued customers. As a Network Technician at our company, you will play a vital role in supporting the delivery of reliable and high-speed internet services to our customers. Your responsibilities will include: - Installing, configuring, and maintaining network hardware such as routers, switches, modems, wireless access points, and fiber-optic systems. - Performing routine maintenance, diagnostics, and repairs on network equipment to ensure uninterrupted service. - Monitoring network performance and promptly responding to outages, degradation, or customer-reported issues. - Supporting the activation and testing of new customer connections for both residential and commercial clients. - Collaborating with engineering teams to implement network upgrades and expansions. - Conducting site surveys and assisting in the planning of network layouts. - Documenting network configurations, updates, and service records to maintain accurate records. - Collaborating with customer service teams to resolve technical issues effectively. - Maintaining compliance with safety and industry standards during all field and technical operations. Qualifications required for this role include a Bachelor's degree (Preferred) in a relevant field. Additionally, proficiency in Tamil and English languages is preferred. Possession of a Driving License (Preferred) is also beneficial. Please note that the work location for this role is in person at Sivakasi, Tamil Nadu. This is a full-time position with benefits including health insurance, internet reimbursement, day shift schedule, shift allowance, and yearly bonus. We look forward to welcoming a dedicated and detail-oriented Network Technician to our team to ensure the seamless delivery of internet services to our valued customers.