Posted:2 weeks ago|
Platform:
Remote
Full Time
• Design, configure, and manage Zscaler ZIA, ZPA, and ZCC solutions based on business requirements.
• Define and implement global standards, policies, and procedures related to Zscaler deployments.
• Provide support for L2/L3 incidents and service requests, ensuring timely resolution within defined
SLAs.
• Act as an escalation point for complex Zscaler-related issues and participate in on-call rotations.
• Develop and maintain architectural design documentation, configuration records, and SOPs.
• Lead Proof of Concept (POC) efforts for Zscaler features and recommend adoption strategies.
• Monitor the health and performance of Zscaler environments, ensuring service continuity and policy
compliance.
• Collaborate with IT Security, Infrastructure, and Application teams to align deployments with
organizational goals.
• Automate provisioning, configuration, and policy enforcement using tools such as Terraform (where
applicable).
• Support audits and compliance checks related to Zscaler access and policy configurations.
• Stay updated with the latest Zscaler features, security trends, and best practices.
• Assist in training and documentation efforts for support teams and stakeholders.
• 3+ years of hands-on experience working with Zscaler technologies (ZIA, ZPA, ZCC).
• Experience in deploying and managing Zscaler environments in enterprise setups.
• Strong understanding of Zscaler policy creation, SSL inspection, web filtering, and
authentication integration.
• Familiarity with ITIL processes – Incident, Problem, and Change Management.
• Experience working in support environments, including handling tickets and escalations.
• Ability to collaborate across cross-functional teams and communicate technical concepts clearly.
• Exposure to integrations with tools like Azure AD, Okta, and endpoint management/EDR platforms.
• Experience using Terraform or CI/CD pipelines for Zscaler configuration management and automation.
• Familiarity with SD-WAN, firewall, or cloud security tools in a hybrid network environment.
BetaTest Solutions Pvt. Ltd.
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Salary: Not disclosed
Salary: Not disclosed
