Network Manager

Key Responsibilities

1. Team Leadership & Management

• Lead and Mentor:

  Lead, manage, and mentor a team of Network Engineers, fostering a culture of technical excellence, accountability, and continuous improvement.

• Performance Management:

  Conduct regular performance reviews, manage staffing, and define clear career paths and training plans for team members.

• Resource Allocation:

  Manage project pipelines and

  prioritize

  team workloads to align with business objectives and SLAs.

• Recruitment:

  Oversee the sourcing, interviewing, and hiring of skilled network professionals to meet organizational needs.

2. Strategy & Architecture

• Strategic Design & Governance:

  Own and govern

  the architectural design and deployment standards for all network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, Cloud interconnectivity).

• Capacity Planning:

  Direct

  the monitoring of system resource utilization, trending, and

  proactively plan

  for future capacity needs to support business growth and digital transformation initiatives.

• Modernization:

  Champion and drive the implementation of

  Network Automation

  and

  SDN

  concepts to improve operational efficiency and configuration consistency.

3. Operational Governance & Security

• Policy Enforcement (Configuration & Change Management):

  Enforce

  established

  configuration and change management policies

  across the entire network infrastructure to ensure awareness, approval, and success of all changes.

• Security Strategy:

  Collaborate

  closely with the Security team to

  select, implement, and maintain

  security tools, policies, and procedures, ensuring the network meets all regulatory and internal security compliance standards.

• Operational Oversight:

  Oversee

  the development and execution of robust network maintenance plans, including system upgrades, service packs, patches, hot fixes, and security configurations.

• Incident Ownership (Level-2/3 Support):

  Act as the escalation point

  for complex Level-3 network issues. Drive the

  Root Cause Analysis (RCA)

  process to ensure permanent fixes are implemented, moving the team from firefighting to prevention.

4. Vendor & Stakeholder Management

• Budget Management:

  Manage

  the departmental budget for network infrastructure, including hardware/software licensing and service contracts.

• Vendor Liaison:

  Liaise

  with key vendors and other IT leadership personnel for strategic planning, contract negotiation, and complex problem resolution.

• Reporting:

  Serve as the primary point of communication between the network team and executive leadership, providing regular, concise reports on network performance, availability, and key project milestones.