Network Infrastructure Lead

Location : Saudi Arebia

Key Responsibilities

• Network Design & Implementation

• Plan, install, configure, and expand network infrastructure solutions for clients, with a primary focus on Cisco appliances (switches, routers, firewalls, wireless controllers, etc.).

• Conduct site surveys and create implementation blueprints.

• Maintenance & Troubleshooting

• Provide ongoing support and maintenance of customer networks.

• Diagnose, troubleshoot, and resolve complex network issues in a timely manner.

• Monitor performance and implement proactive measures to prevent downtime.

• Team Leadership

• Lead and mentor a small team of network technicians/engineers.

• Allocate tasks, supervise work quality, and ensure timely delivery of projects.

• Provide training and skill development to team members.

• Client Interaction

• Act as the technical point of contact for clients during project execution and support.

• Translate client requirements into practical network solutions.

• Maintain strong customer relationships through effective communication and service quality.

• Documentation & Standards

• Prepare detailed technical documentation, reports, and project handovers.

• Ensure all implementations comply with industry standards and best practices (Cisco, ITIL, ISO).

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Qualifications & Skills

• Bachelor’s degree in Computer Science, IT, or related field (preferred).

• Proven experience (5+ years) in network infrastructure implementation and troubleshooting.

• Strong hands-on expertise with Cisco technologies (CCNA/CCNP certification highly preferred).

• Familiarity with firewalls, VPNs, load balancers, and network security best practices.

• Leadership experience – ability to manage a small team and deliver projects.

• Strong problem-solving skills with attention to detail.

• Excellent communication skills in English (Arabic is a plus).

• Willingness to travel to client sites when required.