2 - 5 years

2 - 5 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

JobOverview
Let me introduce you to Medicus IT, where werenot just an MSP (Managed Service Provider) were dedicated to healthcare. Ourpassion stems from the direct impact our work has on
everyones lives. Ever experienced frustrationat a doctors office because their systems were slow, delaying critical careThats where we step in. We ensure patients receive the care they
deserve by providing top-notch IT support todoctors, care centers, and health groups. As a Level One IT Support Specialistat Medicus IT, youll serve as the initial point of contact for triaging and
resolving incoming client or system-generatedrequests. Join us in making a real difference in healthcare while deliveringworld-class client experiences daily.
The Hybrid NOC Proactive Engineer you will beresponsible for monitoring systems, running routine health checks, identifyingpotential issues before they impact operations, and executing
preventive maintenance tasks under guidance.
RequiredSkills:
Basic knowledge of Windows Server/Linuxsystems.
Familiarity with ITSM tools and ticketingsystems (e.g., ServiceNow, ConnectWise).
Understanding of basic networking concepts (IP,DNS, VPN, etc.).
Strong documentation and communication skills.
Willingness to work in shifts and takeownership of assigned tasks.
Level1
Good knowledge on Windows Operating System
Understanding of Storage and File systems
Core Assets/Documentation/Knowledge Base(Internal)/Service Delivery - JC/NOC/01. NOC ROLE & RESPONSIBILITY 1
Medicus IT | Medicus IT | Jul 21, 2025 -10:43am
Able to update windows, firmware, bios, etc...
Good understanding of network monitoringconcepts and management tools.
Exposure to scripting basics. ( Optional)
Server rebooting and best practices
Develops and maintains fundamental knowledge,at a server or back-end level, of application functionality.
AV Threat Scanning and performance improvingbest practices
Maintains an understanding of Active Directory,DNS and DHCP
Maintains appropriate technical documentationnecessary for IT Operations
Ability to assess faults, priorities, respondand escalate accordingly
Monthly and Quarterly Maintenance of Clients(following SOP)
Other duties as assigned

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Billedright Healthcare Solutions

Healthcare Technology

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