CloudZen Innovations

Role - Senior Network Engineer Timings - 6 PM IST to 3 AM IST Role - Full-time/consultant should can also apply 1.Azure Native Security + SD-WAN = Secure, Optimized Cloud Connectivity 2.⁠ ⁠Palo Alto tool expert 3. Cisco Catalyst, Nexus, and Meraki switches/APs. 4.SD-WAN (SilverPeak preferred). 5.Azure networking (NSGs, VNets, UDRs) 10+ years of hands-on experience in network engineering and support. Strong foundational knowledge of network troubleshooting and protocols. Experience with: Palo Alto firewalls, Panorama, Prisma Access. Cisco Catalyst, Nexus, and Meraki switches/APs. SD-WAN (SilverPeak preferred). Azure networking (NSGs, VNets, UDRs). Site-to-site VPNs and IPsec tunnels. Excellent communication skills, with the ability to explain findings and collaborate remotely with architects and engineers. Strong documentation, organization, and follow-through skills. Self-starter with the ability to take direction and drive issues to resolution. Operational Duties Handle a mix of daily tickets and project assignments with strong documentation and organizational skills. Develop and execute proactive patching and upgrade strategies: GlobalProtect upgrades (2x annually). Firewall upgrades (4x annually). SilverPeak updates (3–4x annually). Participate in scheduled weekend change windows (approx. 2x per month, starting at 10 PM CT; 2–3 hours). Flex-time is provided for recovery. Troubleshooting & Support Act as the first point of escalation for complex network problems; diagnose issues and provide clear, actionable feedback. Troubleshoot performance issues such as network slowness, dropped Zoom packets, and bandwidth bottlenecks. Communicate effectively with end-users and IT teams, demonstrating structured problem-solving and proactive brainstorming. Technology & Infrastructure Support Dentons’ Azure networking environment (95% migrated, full datacenter exit targeted by next year). Configure and manage Network Security Groups, VNets, UDRs, and Azure-native routing. Manage Palo Alto firewalls, Panorama, and Prisma Access; perform firewall upgrades and policy updates. Administer SD-WAN (SilverPeak), including tunnel builds, site-to-site VPNs, and IPsec connections to vendors. Support Cisco switches (Catalyst 4500, Nexus) and Meraki switches/access points in branch offices. Assist with network refresh projects, including transition to Juniper platforms. Support proof of concept migration from Cisco Call Manager to Microsoft Teams telephony