National Program Manager

• Responsible for managing the Promoter Work Force across circles/ regions for Airtel Payments Bank under FASTag Program.

• Manage hiring, availability & productivity of promoters in designated circles for who will report to Team Leaders reporting to Fastag leads.

• Role will be reporting into the National SME Head.

• This will be a National level role where incumbent is responsible to get the maximum productivity from the promoters across Circles.

• Incumbent is required to work closely with respective Circles which includes State Heads, SME Managers, & Other cross functional teams.

• Overall responsibility for the program performance from promoter onboarding to training to sales output.

• Engage with vendors in coordination with SCM & get the required promoter resources availability on field.

• Ensuring right quality of customers acquired across circle / region though promoters work force.

• Accountable for continuous and regular tracking and reporting of promoters using bank tools

• Respond to a wide variety of queries from field & provide solution in coordination with backend teams.

• Working closely with product team for relevant product interventions benchmarking competition & ensuring seamless execution by sales team.

Key competencies:

§ 5-7 years of Sales management experience in modern trade/running promoter programs in FMCG, Telecom.

§ Experience of channel & distribution management with demonstrated new sales track record

§ Strong inter-personal and team working ability.

§ Ability to travel as required meeting team and department goals

§ Cross functional relationship management

§ Results Orientated with Analytical thinking

§ Excellent communication skills (oral/written)

Multitasking and time management