National Expert Training Manager

As the National Expert Training Manager at Zydus Wellness, your role involves designing, delivering, and monitoring the Expert Sales Force capability-building agenda across India. You will focus on driving medical and brand science proficiency, enhancing in-clinic effectiveness, and instilling Zydus Wellness" Selling Skills Model through a structured learning ecosystem. Your contribution will be vital in nurturing a coaching culture, building high-impact field teams, and ensuring sustained performance aligned with business goals. Your key responsibilities include: - Lead onboarding programs for new Expert team (XSEs) and Managers covering medical science, brand knowledge, and Zydus Wellness Selling Skills Model. - Work closely with Zonal Managers and Expert Marketing Leadership to identify zonal and national learning needs and design need-based training interventions. - Create and deliver customized training interventions for new and existing field teams to improve in-clinic engagement, scientific communication, and recommendation generation. - Utilize digital platforms to plan and deliver virtual training sessions and blended learning modules for continuous capability enhancement. - Facilitate field development by jointly working with Managers and XSEs to assess and coach for best-in-class HCP engagement and in-clinic effectiveness. - Provide structured feedback to Field Managers post-coaching and joint working, and collaborate with stakeholders to create actionable improvement plans. - Conduct periodic training on Expert SOPs, ethical HCP interaction protocols, and compliance guidelines to ensure regulatory adherence across the sales team. - Circulate scientific updates, brand knowledge, and value-driven communication to reinforce learning, improve medical depth, and increase field confidence. - Align with Zonal Leadership, Expert Marketing, HR, and Field Managers for designing, executing, and evaluating training effectiveness across regions. - Partner with marketing during cycle meetings, brand briefings, and knowledge rollouts to ensure strong message alignment and field readiness. - Participate in recruitment programs and ensure successful onboarding of new hires through structured learning journeys. In addition to the responsibilities mentioned above, the role of National Expert Training Manager at Zydus Wellness also involves supporting the National Expert Lead in building a positive and high-engagement learning culture that contributes to higher morale and lower attrition. Your key deliverables include: - Design and execute national learning calendar and capability-building programs for Expert Sales team. - Enhance in-clinic effectiveness and scientific detailing through consistent coaching and training. - Institutionalize coaching culture and performance-based development. - Support sales force morale, reduce attrition, and boost engagement via learning-led enablement. - Ensure 100% training compliance on SOPs, HCP interaction policies, and product knowledge.,