MT - Customer Development Manager (CDM), PUMA

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Role Purpose

Key Responsibilities

• Own and deliver quarterly numbers and execution KPIs
• Translate Joint Business Plans into flawless on-ground execution
• Lead customer negotiations on assortment, visibility, and execution levers for your region
• Partner with Key Account Managers to land central agreements regionally
• Drive Market Makers portfolio through assisted selling network and regional negotiations
• Ensure best-in-class in-store execution across availability, sos, planograms, and promotions
• Lead, coach, and develop a team of 5-6 MTASes.
• Build a culture of ownership, accountability, and continuous improvement.
• Collaborate with Category, Account and Supply Chains to deliver on business goals
• Leverage market and customer insights to improve execution and growth
  

Standards of Leadership Alignment

• Consumer Love: Delivers superior shopper experience through consistent availability and visibility.
• Agility & Innovation: Responds quickly to execution gaps and market changes.
• Growth Mindset: Develops self and team capability through coaching and feedback.
• Accountability & Ownership: Takes end-to-end ownership of numbers and execution.
  

Critical Success Measures

• Consistent quarterly target delivery
• Quality of in-store execution. Consistent improvement in PSP
• Growth of Market Makers portfolio
• Strengthen customer partnerships