MSP Sales Executive (North America Market)

Job Title: MSP Sales Executive (North America Market)

Location: Mohali, Punjab (On-site)

Shift Timing: US EST Shift (6:00 PM to 3:00 AM IST)

Experience Required: 3+ years in MSP Sales (North America region)

Language: Fluent in English (spoken and written)

Job Summary:

We are seeking a highly driven and experienced MSP Sales Executive to join our team in Mohali. The ideal candidate will have a proven track record in selling Managed IT Services to clients in North America, with a deep understanding of the MSP business model, sales cycles, and client acquisition strategies. This role requires exceptional communication skills, a consultative sales approach, and the ability to close deals independently.

Key Responsibilities:

• Identify and generate new business opportunities in the North American market for MSP services (Managed IT, Remote Support, Cybersecurity, NOC/SOC, Cloud, etc.)

• Build, manage, and nurture a pipeline of qualified leads through outbound calls, emails, LinkedIn, and industry platforms.

• Conduct discovery calls, product/service demos, and proposal presentations tailored to client needs.

• Understand client pain points and align our service offerings to deliver value-driven solutions.

• Collaborate with the technical team to prepare customized service proposals, quotes, and SoWs.

• Maintain accurate records of all sales activities in CRM tools (HubSpot, Zoho, Salesforce, etc.).

• Achieve monthly and quarterly sales targets and contribute to overall revenue growth.

• Stay updated on MSP industry trends, competitors, and best practices.

Required Skills & Qualifications:

• 3+ years of experience in MSP Sales targeting North American clients.

• Strong understanding of the MSP ecosystem – helpdesk, remote monitoring, cybersecurity, backup & disaster recovery, cloud, etc.

• Excellent communication and negotiation skills with fluent spoken and written English.

• Proven ability to close deals and manage the full sales cycle independently.

• Experience working in EST hours or other US-based shifts.

• Familiarity with CRM systems and sales automation tools.

• Bachelor’s degree in Business, IT, Marketing, or a related field preferred.

Preferred Skills (Good to Have):

• Experience selling Cybersecurity Services, SOC, MDR, SIEM, NOC etc.

• Existing client relationships or network in North America.

• Prior experience working with IT service providers based in India.

What We Offer:

• Competitive base salary + performance-based incentives

• Opportunity to work with an emerging global IT & cybersecurity service provider

• Supportive work environment and growth opportunities

• Training and access to technical & sales enablement resources