MSF Trainer

Marda Estates

2 - 5 years

5 - 6 Lacs

Jaipur

Posted:6 hours ago| Platform:

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Skills Required

Customer Service Training Behavioural Training in store coaching Training Delivery Product Training Soft Skills Mentoring Sales Training

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: MSF Trainer

Key Responsibilities:

Training Delivery:

Conduct induction programs for new store staff.
Deliver training modules on:

Levi's brand history and values
Product knowledge (fits, fabrics, collections)
Customer service excellence (greeting, need analysis, upselling, cross-selling)
Selling skills & conversion techniques
Grooming and code of conduct

In-store Coaching:

Visit stores regularly to conduct on-floor coaching and observation.
Identify performance gaps and provide feedback and training support.
Conduct role-plays and mock sessions to simulate customer interactions.

Performance & Reporting:

Track effectiveness of training through assessments, feedback, and performance improvement.
Maintain training records and share weekly/monthly reports with HR and operations teams.
Suggest improvements in training content and delivery based on ground-level feedback.

Coordination:

Coordinate with Store Managers, Area Managers & Training team for training schedules.
Support in product launches, seasonal training, and campaigns.
Align training activities with Levis brand guidelines and operational goals.

Qualifications:

Graduate in any discipline (preferably in Retail, Fashion, or Communication).
Minimum 2-4 years of experience in retail training, preferably in fashion or lifestyle brands.
Strong communication and presentation skills.
Passion for fashion, retail, and customer service.
Willingness to travel extensively across regions.

Key Competencies:

Interpersonal and relationship-building skills
Customer orientation
Result-driven and performance-focused
Adaptability and initiative
Time management and reporting skills

More Jobs at Marda Estates

MSF Trainer

Jaipur

2.0 - 5.0 yrs

INR 5 - 6 Lacs

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