MS Specialist Core

In this role, you will be part of a dynamic team of skilled professionals dedicated to ensuring the seamless operation of advanced telecom networks. You will collaborate closely with cross-functional teams, tackling complex challenges and driving continuous improvement in network performance. Your contributions will directly impact customer satisfaction, making a real difference in their experiences.The work environment fosters innovation and knowledge sharing, providing ample opportunities for professional growth and skill enhancement. You will have access to cutting-edge technology while engaging in ongoing training sessions to stay current with industry advancements. Benefits include competitive compensation, flexible work arrangements, and comprehensive health coverage, along with opportunities for career progression within a global company committed to employee development.

HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN

• Manage end-to-end network operations for Cloud Core, including IMS and EPC.
• Provide technical consultation and resolve complex service tickets and incidents.
• Monitor network performance to ensure compliance with customer SLAs and optimize service delivery.
• Act as the primary technical interface for customers, subcontractors, and internal teams.
• Handle technical escalations and emergency cases promptly and effectively.
• Support and develop local technical teams to enhance competencies and network management.
• Ensure seamless connectivity and functionality of multiple network elements.
• Document and maintain accurate network configuration and performance reports.

Qualifications

Must-Have:

• 7-9 years of hands-on experience with EPC Cloud Network for 4G & 5G
• Deep knowledge of SGSN/MME, DNS, PCRF, OCS, DRA/DEA, LBS in a cloud environment
• Expertise in Fault and Configuration Management
• Strong understanding of telecom protocols, specifically SIP, MAP, CAMEL, and Diameter
• Proficiency in Cloud Mobility Manager (CMM) and Cloud Mobile Gateway

Nice-To-Have:

• Familiarity with 3G, 4G interfaces and GTP Protocol
• Experience with scripting in Perl and shell on Linux platforms
• Knowledge of delivery requirements and challenges in Telecom Operations
• Ability to provide product-level support with 24/7 escalation readiness
• Experience with Cloud Signalling Director (CSD)