MS Specialist Core

In this role, you will join a dynamic team focused on delivering exceptional network operations for leading telecom companies. Collaborating closely with cross-functional teams, you''ll tackle complex challenges, driving network stability and performance. The environment fosters innovation, encouraging you to share insights and propose solutions that enhance customer satisfaction and operational efficiency.You will benefit from a supportive culture that emphasizes professional development and knowledge sharing. Opportunities for skill enhancement and career growth are promoted through training and mentorship. Additionally, enjoy competitive compensation, flexible work arrangements, and health benefits, all while being part of a forward-thinking organization committed to shaping the future of telecommunications.

HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN

• Provide end-to-end technical support and operations management for Cloud Core network components, including IMS and EPC.
• Analyze, troubleshoot, and resolve complex issues within deployed core network nodes.
• Manage technical escalations and coordinate emergency responses for outages and critical incidents.
• Support customers in enhancing network performance and fulfilling service level agreements (SLAs).
• Act as the primary technical interface for customers, subcontractors, and internal teams.
• Monitor network performance and ensure optimal configuration for all network elements.
• Collaborate with cross-functional teams to address operational faults and maintain network stability.
• Facilitate the competence development of local technical teams to ensure effective operations.

Qualifications

Must-Have:

• 7-9 years of hands-on experience in IMS and SDM domains related to VoLTE technology
• Fully experienced with Cloud core technology, including O&M and configuration of the Core network
• Proficient in troubleshooting and tracing on interfaces using tools like Wireshark
• Strong knowledge of STP, HSM, HSS/HLR, EIR, and AAA protocols
• Previous experience providing 24/7 escalation support for network operations

Nice-To-Have:

• Familiarity with 3G and 4G interfaces and related protocols
• Experience scripting in Perl and shell on various Linux distributions
• Understanding of Diameter (AVPs & result code) and GTP Protocols
• Knowledge of delivery challenges in Telecom Operations and Maintenance
• Experience performing Single Point of Contact (SPOC) level tasks