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MS Specialist Core

MS Specialist Core

Nokia

7 - 9 years

7 - 11 Lacs

noida

Posted:15 hours ago| Platform:

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Skills Required

compliance sla ims telecommunications cloud scripting technical support operations customer satisfaction shell linux troubleshooting shell scripting telecom perl maintenance architecture

Work Mode

Work from Office

Job Type

Full Time

Job Description

In this role, you will work with a dynamic team of experts dedicated to maintaining and optimizing Nokia''s Cloud Core network. You will collaborate closely with cross-functional teams, providing technical guidance and support while tackling complex challenges to ensure network stability and performance. The environment is fast-paced and innovative, where learning from one another is encouraged, fostering professional growth.You will enjoy flexible working hours, opportunities for remote work, and a comprehensive benefits package that includes health coverage, retirement plans, and continued education support. Your contributions directly impact customer satisfaction, allowing you to take pride in your work while advancing your career in a leading telecommunications company.

HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN

Provide technical support and troubleshooting for complex Core nodes, diagnosing and resolving issues for end customers.
Act as the primary technical interface for customers, subcontractors, and internal teams, ensuring clear communication on escalations and technical requests.
Monitor and report network performance, proactively ensuring SLA compliance and network availability.
Collaborate with multiple teams to resolve operational faults and manage network stability efficiently.
Support the development and training of local technical teams to enhance operational competence.
Manage network software and hardware configurations to maintain optimal performance.
Handle critical and emergency network incidents, coordinating with stakeholders to minimize impact.
Conduct regular assessments to inform network evolution and upgrade proposals aligned with business requirements.

Qualifications

Must-Have:

7-9 years of experience with Nokia core platforms such as IMS, SDM, and related technologies
Proficient in VoLTE and IMS architecture, including its functional units
Hands-on experience with O&M and configuration of Core networks
Strong troubleshooting skills using tools like Wireshark and internal logs
Experience in managing technical escalations and emergency network incidents

Nice-To-Have:

Knowledge of 3G and 4G interfaces and protocols such as Diameter and GTP
Familiarity with scripting in Linux, including Perl and shell scripting
Understanding of telecom operations and maintenance challenges
Experience in providing 24/7 escalation support at a product level
Previous involvement in single point of contact (SPOC) tasks

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MS Specialist Core