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6.0 - 10.0 years
6 - 10 Lacs
Mumbai, Maharashtra, India
Remote
Service Specialist Engineer assure end to end fault incident problem management with main objective of resolution to SLA (Service Level Agreement) and OLA (Operational Level Agreement) requirements They solve the higher level of escalation in case of network incidents and are responsible for the resolution, analysis and expertise in case of complex faults that require deep procedural and technical knowledge. You have: Bachelors degree in engineering with good communication skills (both verbal and written). Technology Savvy - GSM / WCDMA / LTE / 5G Architecture. Overall, 6-10 years of experience in handling RAN telecom networks, preferably Fault Management from both Remote & field end. Minimum 3 years of multivendor experience (like Nokia + Ericsson / Nokia + Samsung / Ericsson + Samsung) - 3G/4G/5G. It would be nice if you also had: Aptitude to learn & develop new skills in complex technologies and drive innovation. Certifications like CCNA / ITIL etc. Knowledge in Configuration Management, Network Integration, SW Upgrade activities is added advantage. Trouble ticket handling (via ITSM/Netcool/BMC Remedy tool). Understand complex network design/solutions comprising multi-vendor equipment (like Nokia/Ericsson/ Samsung/Huawei). Extend Level 2 FM support in RAN (Radio Access Network) domain (3G/4G/5G). Engage yourself in remote Troubleshooting, Fault localization and Remote Resolution. Contribute towards achieving & maintaining key performance metrics (KPI / SLA / OLA). Perform planned preventive/proactive maintenance and/or fault-fixing changes as required, adhering to the set process/guidelines. Conduct Outage/Alarm Analysis and drive Problem management. Coordinate with OEM/Vendor team for Level 3 support during major outages / RCA discussions. Responsible to build Knowledge articles/ Knowledge Base and contribute towards Continuous improvement.
Posted 1 week ago
6.0 - 10.0 years
6 - 10 Lacs
Kolkata, West Bengal, India
Remote
Service Specialist Engineer assure end to end fault incident problem management with main objective of resolution to SLA (Service Level Agreement) and OLA (Operational Level Agreement) requirements They solve the higher level of escalation in case of network incidents and are responsible for the resolution, analysis and expertise in case of complex faults that require deep procedural and technical knowledge. You have: Bachelors degree in engineering with good communication skills (both verbal and written). Technology Savvy - GSM / WCDMA / LTE / 5G Architecture. Overall, 6-10 years of experience in handling RAN telecom networks, preferably Fault Management from both Remote & field end. Minimum 3 years of multivendor experience (like Nokia + Ericsson / Nokia + Samsung / Ericsson + Samsung) - 3G/4G/5G. It would be nice if you also had: Aptitude to learn & develop new skills in complex technologies and drive innovation. Certifications like CCNA / ITIL etc. Knowledge in Configuration Management, Network Integration, SW Upgrade activities is added advantage. Trouble ticket handling (via ITSM/Netcool/BMC Remedy tool). Understand complex network design/solutions comprising multi-vendor equipment (like Nokia/Ericsson/ Samsung/Huawei). Extend Level 2 FM support in RAN (Radio Access Network) domain (3G/4G/5G). Engage yourself in remote Troubleshooting, Fault localization and Remote Resolution. Contribute towards achieving & maintaining key performance metrics (KPI / SLA / OLA). Perform planned preventive/proactive maintenance and/or fault-fixing changes as required, adhering to the set process/guidelines. Conduct Outage/Alarm Analysis and drive Problem management. Coordinate with OEM/Vendor team for Level 3 support during major outages / RCA discussions. Responsible to build Knowledge articles/ Knowledge Base and contribute towards Continuous improvement.
Posted 1 week ago
6.0 - 10.0 years
6 - 10 Lacs
Delhi, India
Remote
Service Specialist Engineer assure end to end fault incident problem management with main objective of resolution to SLA (Service Level Agreement) and OLA (Operational Level Agreement) requirements They solve the higher level of escalation in case of network incidents and are responsible for the resolution, analysis and expertise in case of complex faults that require deep procedural and technical knowledge. You have: Bachelors degree in engineering with good communication skills (both verbal and written). Technology Savvy - GSM / WCDMA / LTE / 5G Architecture. Overall, 6-10 years of experience in handling RAN telecom networks, preferably Fault Management from both Remote & field end. Minimum 3 years of multivendor experience (like Nokia + Ericsson / Nokia + Samsung / Ericsson + Samsung) - 3G/4G/5G. It would be nice if you also had: Aptitude to learn & develop new skills in complex technologies and drive innovation. Certifications like CCNA / ITIL etc. Knowledge in Configuration Management, Network Integration, SW Upgrade activities is added advantage. Trouble ticket handling (via ITSM/Netcool/BMC Remedy tool). Understand complex network design/solutions comprising multi-vendor equipment (like Nokia/Ericsson/ Samsung/Huawei). Extend Level 2 FM support in RAN (Radio Access Network) domain (3G/4G/5G). Engage yourself in remote Troubleshooting, Fault localization and Remote Resolution. Contribute towards achieving & maintaining key performance metrics (KPI / SLA / OLA). Perform planned preventive/proactive maintenance and/or fault-fixing changes as required, adhering to the set process/guidelines. Conduct Outage/Alarm Analysis and drive Problem management. Coordinate with OEM/Vendor team for Level 3 support during major outages / RCA discussions. Responsible to build Knowledge articles/ Knowledge Base and contribute towards Continuous improvement.
Posted 1 week ago
6.0 - 10.0 years
6 - 10 Lacs
Bengaluru / Bangalore, Karnataka, India
Remote
Service Specialist Engineer assure end to end fault incident problem management with main objective of resolution to SLA (Service Level Agreement) and OLA (Operational Level Agreement) requirements They solve the higher level of escalation in case of network incidents and are responsible for the resolution, analysis and expertise in case of complex faults that require deep procedural and technical knowledge. You have: Bachelors degree in engineering with good communication skills (both verbal and written). Technology Savvy - GSM / WCDMA / LTE / 5G Architecture. Overall, 6-10 years of experience in handling RAN telecom networks, preferably Fault Management from both Remote & field end. Minimum 3 years of multivendor experience (like Nokia + Ericsson / Nokia + Samsung / Ericsson + Samsung) - 3G/4G/5G. It would be nice if you also had: Aptitude to learn & develop new skills in complex technologies and drive innovation. Certifications like CCNA / ITIL etc. Knowledge in Configuration Management, Network Integration, SW Upgrade activities is added advantage. Trouble ticket handling (via ITSM/Netcool/BMC Remedy tool). Understand complex network design/solutions comprising multi-vendor equipment (like Nokia/Ericsson/ Samsung/Huawei). Extend Level 2 FM support in RAN (Radio Access Network) domain (3G/4G/5G). Engage yourself in remote Troubleshooting, Fault localization and Remote Resolution. Contribute towards achieving & maintaining key performance metrics (KPI / SLA / OLA). Perform planned preventive/proactive maintenance and/or fault-fixing changes as required, adhering to the set process/guidelines. Conduct Outage/Alarm Analysis and drive Problem management. Coordinate with OEM/Vendor team for Level 3 support during major outages / RCA discussions. Responsible to build Knowledge articles/ Knowledge Base and contribute towards Continuous improvement.
Posted 1 week ago
3.0 - 7.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Key Responsibilities: Perform unit testing, module testing, and integration testing in both field and lab environments . Maintaining test plans & test cases in testlink. Producing comprehensive test report as well as validation reports. Conducting bench level testing and field level validations. Design and develop test plans, test cases, and test strategies . Conduct system and software testing to ensure compliance with industry standards and performance benchmarks . Execute manual and automated testing for new product development and existing solutions . Test complex algorithms and validate their performance in real-world conditions. Support field engineers in troubleshooting and resolving technical issues in deployed systems . Debug, analyze root causes , and resolve test failures efficiently. Port legacy manual test cases into automated environments to enhance testing efficiency. Translate customer requirements into testable use cases and implementation tasks . Guide, mentor, and support junior test engineers in best practices and technical skills. Required Skills & Competencies: Strong understanding of GPS, telecom networks, IoT protocols, CAN, and automotive networks . Knowledge of interrupts, microcontroller architectures, and embedded system design . Expertise in functional testing, system testing, and test automation . Hands-on experience with communication protocols such as SPI, I2C, UART, and CAN . Proficiency in testing methodologies, tools, and debugging techniques . Experience in telematics device validation and field testing. Familiarity with automotive testing standards and best practices (preferred). Strong problem-solving and analytical skills , with a keen eye for detail and accuracy .
Posted 2 weeks ago
1.0 - 2.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Key Responsibilities: Perform unit testing, module testing, and integration testing in both field and lab environments . Design and develop test plans, test cases, and test strategies . Conduct system and software testing to ensure compliance with industry standards and performance benchmarks . Execute manual and automated testing for new product development and existing solutions . Test complex algorithms and validate their performance in real-world conditions. Support field engineers in troubleshooting and resolving technical issues in deployed systems . Debug, analyze root causes , and resolve test failures efficiently. Port legacy manual test cases into automated environments to enhance testing efficiency. Translate customer requirements into testable use cases and implementation tasks . Guide, mentor, and support junior test engineers in best practices and technical skills. Required Skills & Competencies: Strong understanding of GPS, telecom networks, IoT protocols, CAN, and automotive networks . Knowledge of interrupts, microcontroller architectures, and embedded system design . Expertise in functional testing, system testing, and test automation . Hands-on experience with communication protocols such as SPI, I2C, UART, and CAN . Proficiency in testing methodologies, tools, and debugging techniques . Experience in telematics device validation and field testing. Familiarity with automotive testing standards and best practices (preferred). Strong problem-solving and analytical skills , with a keen eye for detail and accuracy .
Posted 2 weeks ago
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