MS Expert OSS

We are seeking a highly skilled and motivated Cloud Expert to join our team. The ideal candidate will have a strong understanding of the GDC NOC Operations, experience in Cloud products, including Nokia Cloud Platform (NCP), Nokia Cloud Operations Manager (NCOM) on Fault Management, Configuration Management, and Problem Management for Enterprise Networks (Private Wireless LTE). This role requires a blend of expertise in Multi-Domain Network Elements.

You have:

• Any Bachelor's degree with a minimum of 8 to 10+ years of telecom experience, with 5+ years in Cloud solutions (Private and Public).
• Proven expertise in OCP Platform Administration and Kubernetes management.
• Experience with CI/CD tools and automation technologies (e.g., Ansible, Helm).
• Good IP networking background and scripting capabilities (Shell, PERL, Python).
• Red Hat Certified Specialist in OpenShift Administration.
• L3 Certified Specialist on Open Shift & NCP.

It would be nice if you also had:

• AWS Certified Solutions Architect Associate.
• Familiarity with cloud security best practices and compliance.
• Knowledge with containerization tools like Docker and orchestration with ECS or EKS.
• Knowledge of monitoring and logging tools (Prometheus, Grafana, ELK stack).

• Lead end-to-end implementation and maintenance of Nokia Cloud products (NCP, NCOM, NCD) across NCS and Core SaaS solutions.
• Resolution & providing technical support for the incidents reported/requestedCloud products, including Nokia Cloud Platform (NCP), Nokia Cloud Operations Manager (NCOM) (Analysis, Troubleshooting & fixing the issues reported).
• Manages technical escalations for technical requests, emergency cases, and outages internally and towards customers.
• Collaborate with stakeholders like GDC, Care, Field, 3rd PP & Customer to resolve the issues.
• Participate in CAB/CR meetings. Preparing & Validating the MoPs and executing the CRs with 100% FTR.
• Design, deploy, configure, and integrate cloud solutions independently, ensuring optimal performance and reliability.
• Manage deployments and upgrades for existing customers, focusing on right first time execution and quick issue resolution.
• Oversee New Product Introductions (NPI) for global rollouts, driving innovation and integrating cross-product solutions.
• Provide maintenance support and operations, including defect analysis, troubleshooting, and incident resolution.
• Create and update comprehensive project documentation, including MOPs, reports, and incident RCAs.
• Ensure robust configuration management by performing regular backups, optimizing backup routines, and maintaining accurate version control across hardware and software assets.
• Deliver comprehensive reporting, including weekly management updates, utilization metrics, and enhanced inventory tracking, while improving internal lab tools for better efficiency.
• Skilled in Linux administration across multiple distributions (RHEL, CentOS, Rocky, Ubuntu) and proficient in private cloud platforms such as OpenStack, VMware, Kubernetes, Nokia CBIS/NCS, RH OpenShift, NCP, and VMware Tanzu.
  • Strong background in Networking , VNF, and CNF deployment readiness, onboarding support, and automation using tools like Terraform and Ansible.
• Proficient in scripting and automation using Linux shell, Python, and Perl for efficient operations and process optimization