222 Private Cloud Jobs

Technology Cloud Sales Manager Are you passionate about helping Enterprise Business to do better? If so, we want to talk to you! If you are looking to take the next step in your career by offering great effective, efficient, and commercially viable solutions to your enterprise clients, then one of our Technology Cloud sales roles could be your springboard to success. Weve got exciting new opportunities opening up working with Oracles Cloud sales teams. So if you are passionate, customer centric, happy to engage with lots of customer in weekly basis using face to face and digital channels, have an innovative and entrepreneur spirit and like to have fun whilst you work, then this could be the perfect opportunity for you. Having a sense of humor in what can be a pressure in sales environment helps, and the rewards for your contribution include a compensation and benefits package and a continuous training program in a structured environment that is world class. Join us and become the trusted advisor of your clients. Join us and become a Cloud digital sales business expert in the #1 Data company. Required Skills Strong believer on Cloud model and customer success centric. Creative with strong problem-solving skills and an ability to succeed in a value oriented - fast-paced environment. More than 7 years of direct sales or pre-sales/technical background in cloud - handling enterprise customers Always open to learn and constantly looking for self-development. Experience in software sales, including Cloud Service experience would be an advantage. Proven track record in a sales-driven organization, selling technology-related products and services and achieving quota Experience selling public and private cloud, business analytics, Data solutions, AI and Gen AI would be an advantage Solid written, verbal, and presentation skills Proven ability to work well as part of an extended sales team Knowledge of Oracle Cloud Infrastructure products and Exadata Cloud at Customer is preferred but not essential Fluency in English and Tamil language Team player and self-motivated Responsibilities Interact and build relationships with Customer C level executives to drive business outcomes as Trusted Advisor and Strategic Partners to the company Ability to farm opportunities with business and IT which is aligned to the pain points they are experiencing as well as future strategic objectives. Ability to become a thought leader in key areas of interest to our customers like Gen AI etc etc Deliver high level of activities on weekly basis to create and mature qualified pipeline opportunities. Achieve assigned quote for new cloud sales and consumption growth expectations. Win opportunities on monthly basis and quarterly basis Maintain accurate records of customer interactions, pipeline status and forecasted opportunities in our Customer Connect system. Develop proactive relationships and collaborate with extended Tech Cloud teams (Marketing, Business development, Presales, Consultants, Customer success team, etc) Develop and execute a sales plan that provides complete territory and sector specific coverage Develop appropriate sales programs and solutions; maintain up-to-date competitive information and compile regional success stories Lead successful go-to-market campaignsby working closely with internal marketing specialists Contribute and lead in account planning, customer/market analysis, and strategy sessions. Contribute individually and as a team member, providing direction and mentoring to others. Qualifications Career Level - IC4

As an experienced professional in solution selling, you will be responsible for selling Data Centre Services, IaaS, SaaS, PaaS, Private/Public/Hybrid Cloud, Colocation, Datacentre Operations, etc. Your role will involve directly hunting and securing new logos, developing relationships with key decision-makers in target segments/organizations, and selling multi-year contract/deals to renowned customers. You should be able to recognize and influence key decision-makers, act as the point of contact for technical information with customer technical stakeholders, and manage sales operations with a key focus on top-line profitability by ensuring optimal resource utilization. Your qualifications should include: - 12+ years of experience in solution selling - Proven track record in hunting and securing new logos - Ability to develop relationships with key decision-makers - Experience in selling multi-year contract/deals - Expertise in managing sales operations with a focus on profitability - Excellent interpersonal, communication, and analytical skills - Good conceptual knowledge of various IT Infrastructure technologies - Capability to translate customer business issues into requirements - Experience in managing enterprise and mid-size customers - Global exposure and understanding of regional business processes - Prior experience working with OEMs - Strong leadership abilities - Excellent verbal, written, communication, and presentation skills If you are interested in this position, please send your resumes to careers@netlabsglobal.com.,

SUMMARY Job Title: Network Automation Engineer Private Cloud Datacenter Experience: 8+ years Location: Bangalore Must-Have: The candidate should have 5 years of relevant experience in Network Automation with Python & Ansible with a Private cloud datacenter Job Description: We are seeking an experienced Network Automation Engineer to develop, implement, and enhance automation solutions for our Private Cloud datacenter network , which supports large-scale AI/ML GPU and TPU workloads . This role is focused on automating configuration, provisioning, and monitoring of high-performance networking devices to ensure low latency, high throughput, and reliability in a mission-critical environment. The role also involves automating network device management as well as OS-level network configurations on servers. Proficiency in Ansible and Python is crucial, and familiarity with GoLang is highly advantageous. Key Responsibilities: Creating and maintaining network automation frameworks for large-scale datacenter environments supporting AI/ML workloads. Developing Ansible playbooks, roles, and modules to automate device configurations, software upgrades, and compliance checks across multi-vendor environments. Designing and implementing Python-based automation scripts and tools to integrate with APIs, orchestration platforms, and monitoring systems. Automating OS core networking configurations on servers (Linux / Windows / Hypervisor) including bonding, VLANs, routing tables, kernel network parameters, MTU tuning, and NIC performance optimization. Collaborating with cloud infrastructure, network engineering, and DevOps teams to deliver seamless provisioning and scaling of GPU/TPU clusters. Ensuring network automation solutions meet high-performance computing (HPC) requirements such as low latency, high throughput, and fault tolerance. Participating in network architecture reviews to provide automation insights and recommendations. Documenting automation processes, workflows, and operational guidelines for the datacenter network. Staying updated on emerging technologies in network automation, SDN, and private cloud networking. Required Skills & Experience: Proficiency in Ansible (playbook development, dynamic inventory, custom modules) for large-scale network automation. Strong expertise in Python for scripting, API integrations (REST, NETCONF, gNMI), and device interaction (e.g., NAPALM, Netmiko, Paramiko). Hands-on experience with high-performance datacenter networking devices (Cisco Nexus, Arista, Juniper, Mellanox/NVIDIA Networking). Knowledge of *Linux / Windows / Hypervisor OS core networking

SUMMARY The candidate should be able to work independently and lead conversations between core infra and rest of the IT teams, review new product offerings from customer perspective. Should be able to develop scalable, secure, and cost-efficient cloud architectures tailored to business needs. Enterprise Infra Understanding 1. Good understanding of Enterprise Networking Architecture, Good understanding from Enterprise Infra perspective (Compute, Storage, Network, Security, observability, Resiliency HA Backup - DR) 2. Good understanding of Private Cloud, Public and Hybrid Cloud infrastructure strategy. Understand the customer landscape of Hybrid Cloud Environment AWS, Azure and On Prem. 3. Basic Understanding of PCE - Not necessarily having hands on deploying PCE. This is not a Day 1 or Day 2. Architecting and Design 4. Ability to Design and Architecture multi-cloud, infra with right hyperscale for hybrid cloud. 5. Design scalable, secure, resilient, and cost-efficient cloud architectures as per business requirements. 6. Establish processes, policies, for managing Infra (Design, Build and Implement). Migrations & Re-Patriations 7. Plan, schedule, and conduct migrations, re-patriation. 8. Lead a team to execute the solution which can be repatriation, migration, build, etc. Optimizations 9. Have the ability to understand the billing from PCE and the cloud. 10. Plan Audits and Optimization efforts to reduce cloud spending. Advise on using RI, SP or spot. 11. Able to recommend and solution to optimise the operating costs for the customer. 12. Enhance app and infra performance Security and Compliance 13. Ensuring Cloud environments adhere to industry security standards and compliance requirements. Reporting and Communication 14. Ability to prepare MIS and status reports to senior management. 15. Able to document the details clearly on technical and process aspect. 16. Have the business acumen to grow engagement by working with the customer, HPE sales and delivery teams. Skills Required: 1. Architecting knowledge 2. Repatriation and migration 3. PCE and VMWARE, NSX-T, Backup Solutions-Veeam, OpsRamp 4. GL Metering 5. Azure and AWS understanding 6. Communication skills 7. Pursuit Experience

Location: Bangalore,IND Summary Requires in-depth knowledge and experience. Uses best practices and knowledge of internal or external business issues to improve products or services. Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience. Job Summary A highly skilled and experienced SAP professional with over 8 years of expertise in SAP NetWeaver ABAP, Business Technology Platform (BTP) ABAP Cloud Environment, and S/4 HANA on-prem/private cloud. Proficient in developing and implementing complex solutions using RAP, CDS, AMDP, oData, and OOABAP. Adept at ECC to S/4 HANA migration, both cloud and on-premises, with experience in side-by-side, on-stack and in-app extensions. Strong background in ABAP Restful Application Programming (RAP), build process automation, and smart workflows. Key Skills: S/4 HANA: In-depth knowledge of S/4 HANA architecture, CDS views, and AMDP. ECC to S/4 HANA Migration: Expertise in planning and executing ECC to S/4 HANA migrations, both cloud and on-premises. ABAP Environment: Proficient in ABAP programming, including OOABAP, ABAP Restful Application Programming (RAP), and traditional ABAP. SAP BTP: Extensive experience with SAP Business Technology Platform, including integration and extension capabilities. Extensions: Skilled in developing side-by-side and in-app extensions to enhance SAP functionalities. Build Process Automation: Experience in automating business processes and implementing smart workflows. SAP Fiori Elements: Proficient in developing applications using SAP Fiori Elements with BAS and Eclipse IDEs. SAP UI5: Skilled in Freestyle SAP UI5 application development, SAP Build Apps, and SAP Build Workzone. Technical Skills: Strong understanding of ABAP new 7.5 syntax, CDS, AMDP, and other advanced SAP technologies. DevOps: Experience with Agile development methodologies. Professional Experience: Designed and developed complex applications using RAP, OOABAP, CDS views, and AMDP. Extensive hands-on experience in S/4Hana data migration cockpit, CFL for in-app extensions. Strong experience in side-by-side and in-app extensions to enhance SAP functionalities and improve user experience. Strong experience in building side by side extensions in BTP ABAP Cloud with Odata API based integration to S/4 Hana and external services leveraging CPI and event hub, including oAuth2 authentication. Hands-on experience in developing applications using SAP Fiori Elements with BAS and Eclipse IDEs. Skilled in Freestyle UI5 application development and integrating with SAP Build Workzone. Led the development and implementation of S/4Hana and BTP solutions. Expert in developing RICEWF objects. Knowledge of GitHub, Event Mesh, and CI/CD. Preferred Skills: SAP certification in ABAP Cloud, Fiori Elements, UI5 and other relevant areas. Experience with Agile development methodologies. Familiarity with embedded analytics and data modeling. Experience8-12 Years Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 10% of the Time Relocation Eligible: Yes

Job Title-Hybrid Cloud Pre-Sales Solution Architect Experience- 14 to 20 Years Your Role Datacentre Transformation: Lead assessments and develop strategic roadmaps for datacentre exit, migration, and hybrid cloud adoption across centralized and edge environments. Solution Design: Architect scalable hybrid cloud solutions using AWS, Azure, VMware, HCI, and SDDC technologies. Client Engagement: Collaborate with clients to advise on cloud strategies, sustainability integration, and technology choices. Presales Support: Prepare business cases, conduct workshops, and support sales teams with technical proposals and presentations. Technical Expertise: Strong knowledge in virtualization, automation tools, ITSM platforms, storage/middleware technologies, and cloud migration solutions. Your Profile Primary Skills: Datacentre Assessment & Migration Hybrid & Private Cloud (AWS, Azure, SDDC, HCI) Compute Virtualization (VMware, Hyper-V) Secondary Skills: ITSM Tools (ServiceNow, Remedy) Automation (UiPath, Ansible, Jenkins) Storage Virtualization (VPLEX, SVC, Cisco) Middleware (WebSphere, JBoss) Job Summary: We are looking for a seasoned Hybrid Cloud Pre-Sales Solution Architect to lead datacentre assessments, develop transformation strategies, and design hybrid cloud solutions. The role involves client advisory, sustainability integration, and collaboration with sales and engineering teams to deliver scalable, efficient, and innovative cloud architectures. Key Responsibilities: Assess datacentre infrastructure including edge and branch locations Develop transformation roadmaps aligned with business goals Design hybrid cloud architectures using AWS, Azure, VMware, etc. Integrate sustainability into cloud strategies Advise clients on technology choices and cloud adoption Prepare business cases and support presales activities

SUMMARY Job Title: Network Automation Engineer Private Cloud Datacenter Experience: 8+ years Location: Bangalore Must-Have: The candidate should have 5 years of relevant experience in Network Automation with Python & Ansible with a Private cloud datacenter Job Description: We are seeking an experienced Network Automation Engineer to develop, implement, and enhance automation solutions for our Private Cloud datacenter network , which supports large-scale AI/ML GPU and TPU workloads . This role is focused on automating configuration, provisioning, and monitoring of high-performance networking devices to ensure low latency, high throughput, and reliability in a mission-critical environment. The role also involves automating network device management as well as OS-level network configurations on servers. Proficiency in Ansible and Python is crucial, and familiarity with GoLang is highly advantageous. Key Responsibilities: Creating and maintaining network automation frameworks for large-scale datacenter environments supporting AI/ML workloads. Developing Ansible playbooks, roles, and modules to automate device configurations, software upgrades, and compliance checks across multi-vendor environments. Designing and implementing Python-based automation scripts and tools to integrate with APIs, orchestration platforms, and monitoring systems. Automating OS core networking configurations on servers (Linux / Windows / Hypervisor) including bonding, VLANs, routing tables, kernel network parameters, MTU tuning, and NIC performance optimization. Collaborating with cloud infrastructure, network engineering, and DevOps teams to deliver seamless provisioning and scaling of GPU/TPU clusters. Ensuring network automation solutions meet high-performance computing (HPC) requirements such as low latency, high throughput, and fault tolerance. Participating in network architecture reviews to provide automation insights and recommendations. Documenting automation processes, workflows, and operational guidelines for the datacenter network. Staying updated on emerging technologies in network automation, SDN, and private cloud networking. Required Skills & Experience: Proficiency in Ansible (playbook development, dynamic inventory, custom modules) for large-scale network automation. Strong expertise in Python for scripting, API integrations (REST, NETCONF, gNMI), and device interaction (e.g., NAPALM, Netmiko, Paramiko). Hands-on experience with high-performance datacenter networking devices (Cisco Nexus, Arista, Juniper, Mellanox/NVIDIA Networking). Knowledge of *Linux / Windows / Hypervisor OS core networking

About The Role Project Role : Cloud Platform Architect Project Role Description : Oversee application architecture and deployment in cloud platform environments -- including public cloud, private cloud and hybrid cloud. This can include cloud adoption plans, cloud application design, and cloud management and monitoring. Must have skills : Manufacturing Operations Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : BE OR BTECH OR MTECH Summary :As a Cloud Platform Architect, you will oversee application architecture and deployment in cloud platform environments, including public cloud, private cloud, and hybrid cloud. Your role involves cloud adoption plans, cloud application design, and cloud management and monitoring. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Lead cloud platform architecture design- Develop and implement cloud adoption strategies- Ensure cloud applications meet performance and security requirements Professional & Technical Skills: - Must To Have Skills: Proficiency in Manufacturing Operations- Strong understanding of cloud computing principles- Experience in designing and implementing cloud solutions- Knowledge of public, private, and hybrid cloud environments- Hands-on experience with cloud management tools Additional Information:- The candidate should have a minimum of 12 years of experience in Manufacturing Operations- This position is based at our Bengaluru office- A BE, BTECH, or MTECH degree is required Qualification BE OR BTECH OR MTECH

Job Role: Senior Architect Application Migration & Modernization Client Location: Bangalore Work Mode: Work from Office Job Description: We are seeking a highly skilled Senior Architect specializing in Application Migration & Modernization to join our team. In this senior-level role, you will be responsible for architecting and overseeing the transformation of complex legacy applications into modern cloud-native architectures. You will work closely with both technical teams and business stakeholders to define migration strategies, modernize application infrastructures, and ensure seamless integration with cloud platforms while optimizing performance, scalability, and security. As a Senior Architect, you will take the lead in driving application migration and modernization initiatives, leveraging industry best practices, cloud technologies, and cutting-edge methodologies to ensure that enterprise applications meet the future demands of digital transformation. Key Responsibilities: Lead Application Migration & Modernization Efforts: Architect end-to-end migration and modernization strategies for legacy applications, ensuring a seamless transition to cloud environments (Public Cloud, Private cloud/Hybrid Cloud platform). Design cloud-native solutions, including microservices, containers, serverless computing, and other modern application architectures. Guide and define migration paths for applications, including rehosting, replatforming, refactoring, and rebuilding strategies based on business and technical requirements. Collaborate with Stakeholders: Work closely with senior business leaders, stakeholders, and clients to understand business objectives and develop tailored migration and modernization strategies. Provide expert consultation to key stakeholders on the technical aspects of application migration, modernization, and optimization. Act as a trusted advisor to senior leadership, offering insights into how cloud migration and modernization can drive business growth and operational efficiency. Technical Leadership & Mentorship: Lead and mentor a team of architects, developers, and engineers to implement cloud-native solutions while ensuring adherence to architectural principles, best practices, and quality standards. Foster a culture of innovation by staying abreast of emerging technologies and continuously exploring new approaches for application modernization. Provide guidance to teams on architectural decisions, ensuring that technical solutions align with organizational goals and industry standards. Migration Strategy & Roadmap Development: Assess existing application portfolios and systems, identifying modernization opportunities and building detailed roadmaps for the migration process. Evaluate the current state of applications, define migration objectives, and design appropriate solutions based on cost, performance, and operational requirements. Drive the selection of tools, platforms, and technologies for application modernization, considering cloud platforms, databases, integration services, and security solutions. Cloud Architecture & Platform Optimization: Design scalable, resilient, and secure cloud architectures for migrated and modernized applications, ensuring high availability, disaster recovery, and performance optimization. Optimize application and infrastructure design for cost efficiency, cloud scalability, and future-proofing, leveraging cloud best practices and tools. Oversee the integration of legacy systems with cloud-native services, databases, and other cloud tools to support modernized architectures. Security & Compliance: Ensure that all migration and modernization initiatives align with security best practices, compliance standards (e.g., GDPR, HIPAA), and organizational risk management policies. Work with security teams to embed robust security controls into applications and infrastructure post-migration. Project Oversight & Execution: Oversee the successful execution of migration projects from design through to deployment, ensuring that deliverables meet timelines, budget, and quality standards. Manage stakeholder expectations and lead technical discussions to resolve issues, make decisions, and drive progress on complex projects. Continuous Improvement & Knowledge Sharing: Act as a change agent, continuously optimizing processes, tools, and methodologies for improved migration efficiency and business outcomes. Share knowledge and promote best practices across the organization to strengthen internal capabilities and support long-term modernization efforts. Required Skills & Experience: Migration & Modernization Expertise: Extensive experience in leading large-scale application migration and modernization initiatives, including cloud adoption, replatforming, refactoring, and re-architecting applications. Proven experience designing cloud-native application architectures, including microservices, containerization (Docker, Kubernetes), and serverless computing. Deep understanding of the challenges and best practices for migrating legacy systems (monolithic architectures, on-premises solutions) to cloud platforms. Knowledge on Full Stack technology (Frontend, backend, Database, Middleware) Cloud Platforms & Technologies: Expert-level knowledge of major cloud platforms (AWS, Azure, Google Cloud) and their respective services, including compute, storage, networking, databases, and DevOps tools. Experience with cloud-native services such as AWS Lambda, Azure Functions, Kubernetes, AWS ECS/EKS, Google Kubernetes Engine (GKE), and cloud databases (RDS, DynamoDB, Cosmos DB, etc.). Hands-on experience with cloud migration tools and frameworks (e.g., AWS Migration Hub, Azure Migrate). Architecture & Solution Design: Strong expertise in designing and implementing distributed systems, microservices architectures, container orchestration, and API-driven integrations. Proficiency in cloud security best practices and designing secure cloud architectures to ensure data protection, identity management, and compliance. Experience with infrastructure-as-code (IaC) frameworks (e.g., Terraform, CloudFormation) to provision and manage cloud environments. Leadership & Communication: Proven leadership skills in managing teams of architects, engineers, and other technical resources, including mentoring and developing talent. Excellent communication skills, with the ability to translate complex technical concepts into understandable terms for stakeholders at all levels of the organization. Ability to influence key decision-makers and align project objectives with business outcomes. Certifications: Cloud certifications such as AWS Certified Solutions Architect Professional, Microsoft Certified: Azure Solutions Architect Expert, Google Cloud Professional Cloud Architect. Relevant certifications in architecture, IT transformation, and application modernization are a plus.

About the Team We are looking for engineers who are passionate about working on scalable, reliable distributed systems. You will be part of the team which owns the X-Ray product at Nutanix and work on developing performance, scalability, and resiliency automated benchmarking software that demonstrates the capabilities of an enterprise platforms. Youll have the opportunity to develop backend and frontend software for a complex application deployed on-premise and run as-a-service on the cloud. Youll work with other engineers across the stack as well as product management and other product teams at Nutanix to deliver the latest functionality for the product. Your Role Work on next-generation enterprise performance and resiliency benchmarking software. Design and implement new features and functionality, for both on-premise and as-a-service deployment models as part of a cross-functional, agile development team. Work with product management, other engineers and teams to understand requirements and build the latest capabilities. Build industry knowledge and experience within public/private cloud, HCI, storage, hypervisors, and networking domains. Provide excellent support for the product by engaging with customers, partners, and support. Work on various web , backend technologies, automated Tests and CI/CD. What You Will Bring BS/MS in Computer Science or equivalent with 2 - 4 years of experience Proficiency in Python programming, particularly in the areas around web technologies and frameworks ( Django / REST APIs ) Strong hands-on experience in building backend applications using Node.js Strong experience in designing, querying, and optimizing PostgreSQL databases, Proficient in schema design, normalization, and indexing strategies Strong Knowledge of JavaScript, Proficiency in JavaScript and experience with one or more JavaScript frameworks such as React , Angular, or Backbone. Familiarity with HTML and CSS, Solid understanding of HTML5, CSS3, and experience with preprocessors like LESS or SASS. Proficient in designing and implementing GraphQL APIs including queries, mutations, and subscriptions. Responsive Design, Experience in creating responsive designs that adapt across different devices and screen sizes. Proficiency in container technologies (Docker, Kubernetes) Experience with virtualized infrastructure (Nutanix AHV, VMware vSphere, KVM) Solid understanding of infrastructure (storage, networking, compute) Prior experience in building high-performance and secure APIs, Full stack engineering including Frontend, Backend, Databases, Network and DevOps. Love of programming with the demonstrated ability and passion to solve complex problems within an Agile development team Work Arrangement Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.

Vmware Engineer - IV (Professional Services Delivery Engineer - IV)- Remote JOB DESCRIPTION : We are seeking a Professional Services Delivery Engineer IV to deliver Private Cloud Engineering consulting services into Rackspaces Enterprise and SME clients. The ideal candidate will have strong, hands on technical skills, with the experience and consulting skills to understand, shape and deliver against our customers requirements. JOB REQUIREMENTS: Youll be a strong technical expert, with experience working complex projects from inception to delivery. Youll have experience working in an engineering role, working to deliver automated, secure and robust private cloud infrastructure solutions. Youre happy to get involved in all levels of technical discussions, from architecture to hands on coding. A good grounding in infrastructure technology is highly advantageous, as is a programming background. You will be part of a team designing, automating, and deploying services on behalf of our VMWare Cloud customers. We have deep experience applying DevOps techniques in virtually every industry. Every week is different and the problems you will be challenged to solve are constantly evolving. Role Responsibilities: Working with our customer engineering teams on a wide variety of VMware projects (migration, automation, containerization, transformation) Writing infrastructure as code (vRealize Automation) VMware environment troubleshooting and setup Meeting customer SLAs and managing communication in case of issues Configuring and maintaining storage and backup, monitoring, and alerting systems for multiple clientsInteracting with teams and customers in different time zones for ensuring 247 support,Linux/Windows administration, automated deployments, scripting (Bash/PowerShell/Python) Participating in work sessions with clients and internal teams in order to transform their applications. Completing technical documentation Delivering quality work in agile delivery model in a team environment Skills & Experience Strong Managed Private Cloud knowledge including: Cloud native approaches (serverless, cloud integration, modern application architecture, security, SRE) Strong Networking background PaaS, IaaS, best use cases, limitations etc. Key Managed Cloud IaaS components Compute, Networking, AVS, DNS, Storage, Traffic Management, API Gateways, observability. Experience with DevOps Methodologies and CI/CD tool-chains. 8+ years experience in a development or infrastructure operations team for critical IT infrastructure - including: High-availability, high-performance technologies inc Rackspace Products (SDDC, RPC-V) VMWARE Technologies Microsoft Windows or Linux System administration experience (MCSE preferable) Storage and backup knowledge Databases and caching layers

Contribute to OVHs growth on the APAC Cloud market by generating business opportunities with prospective and existing clients. Work with various lead sources: inbound calls, tickets, contact form enquiries, promotional campaigns, to qualify the right customer and on-board them. Understand existing customers business, have a clear understanding of their Goals and provide solutions accordingly. Provide world class Service and enhance the Customer experience. Identify and overcome sales hurdles and provide consistent feedback to business. Identify the right OVH product in order to meet customer needs. Manage a pipeline of business opportunities and add them to our customer system (CRM), Reinforce the OVHCloud brand while providing excellent customer service. Your future impact In 6 months Assist and on-board new customers by answering sales requests through calls and emails, both incoming and outgoing. also responsible to Account Manage OVHClouds top customers in APAC. Responsible for customer satisfaction, revenue generation within a diverse set of prospects within the mid-market territory. And in 1 year Contribute to OVHs growth on the APAC Cloud market by generating business opportunities with prospective and existing clients.

Job Description Summary : Work closely with internal stakeholder to get the cases resolved within the SLA/OLA timelines. Must be able to work flexible hours as needed including being available for off hours support. Basic Knowledge on Cloud Azure and infrastructure concepts needed Builds collaborative relationship with internal stakeholders and work with them proactively to get the issues fixed Adhere to Cloud policies, procedures, methodologies, and quality standards. Escalates issue that may have a impact Work with Shift leads internally to resolve project issues, escalating to appropriate parties as needed. Manages case quality to ensure customer satisfaction and ROI. Provides regular communication and status reporting. Respond to Project cases in a timely and accurate way, via our ticket system, phone, email. Update Knowledge base with information about technical issues and useful to the team. Share feature requests and effective workarounds with team members. Keep Consulting informed about issues being worked/analyzed, providing frequent, and meaningful updates. Follow up with internal teams to ensure their technical issues are resolved. Job Description : Key Role Expectations: Experience 4-8 years Ensure adherence to the engagement service SLAs & KPIs Possess strong analytical skills Exposure and understanding of Azure or other Public/Private Cloud is desirable Good working knowledge of SaaS model Good understanding of Supply Chain domain is an added bonus Readiness to be on-call and work flexible hours, which includes (Evenings, Weekends) as situation demands ITIL certifications are a plus Personality Skills: Ability to learn various skills and quick learner Exceptional written and communication skills Exceptional stakeholder Management Skills

As an AppBank SDLC Production Support Specialist (L2), your primary responsibility will be to provide systems and application support for Software Delivery Lifecycle Operations & Wavefront Products. You will collaborate with technology teams to analyze and resolve issues related to Code Compile, Builds, Artifact, Pipelines, and software distribution. Additionally, you will assist in configuration management to support CICD workflows and identify defects, discrepancies, and trends through troubleshooting. Infrastructure support of products and systems to enable automation and efficiency will be a key part of your role. You will need to understand regional dependencies and drive regional technical requirements, while providing application lifecycle support for critical GS Internet-facing applications with a continuous focus on improvement and performance measurement. Meeting regulatory obligations, internal & external audits, privilege management (re)certification, incident management, reporting of production outages, root cause analysis, and follow-ups are also part of your responsibilities. Building and maintaining relationships with various GS technology and business organizations is essential. You will contribute to the technical understanding and promotion of new and existing standards, solutions, and tools, as well as handle local change management and incident management representation for critical infrastructure products. Interface directly with the local client base, executing their requirements within a global framework. To excel in this role, you should have 3 to 5 years of work experience on LINUX system platforms and possess good Linux Scripting/Development skills in Perl, Bash, JAVA, Python, or any other relevant language. Knowledge in technologies like Autosys, CRON, NIS, Apache, Tomcat, RDBMS, Public/Private Cloud, SDLC, CVS, SVN, GIT, Maven, GITLAB, Docker, Jenkins, DevOps dependencies, and config management tools is required. Strong analytical and troubleshooting capabilities, ITIL, ITSM experience, excellent soft skills, and communication (verbal and written) are essential. You must be willing to work in rotational shifts, multitask in a high-paced environment, have a problem-solving attitude, and be able to face technical challenges. Experience in global client-facing support teams, working within a global team, supporting a large number of servers, and in the financial institution environment would be advantageous. Multiple application support experience is also a plus for this role.,

F5 gives the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take great pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk to you! About our Job Postings: When applying for any of the roles in F5, please note, our ideal candidate is not someone who meets all the posted requirements, in fact this is just a representative of how we know the job has been done in the past. We would love to talk to you even if you don t check all the boxes here, but believe you bring your own unique capabilities that can be utilized to ensure the success of the role and the organization. The SE Job Overview: The Solutions Engineer (SE) is a sales and technical role with focus on Government customers/partners and is part of the sales organization. The SE s primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 solutions to our customers. To be effective, an SE needs to have excellent technical skills and knowledge on both F5 products and the eco-system that we work in. Fear not, we do provide training and certification to keep abreast with these critical skills! The high-level objective is to achieve the allocated sales target and selling relevant F5 solutions and products to our customers business needs, in partnership with the Sales Account Manager. From our customer(s) perspective, the SE is a trusted adviser who proactively learns and understands their technical and business challenges and is able to propose effective solutions to mitigate their concerns/offer gainful solutions. The F5 SE not only presents the technical features but also business benefits in the Technical Value Proposition. Sounds interesting? Read on! What you ll do: Articulate the F5 product strategy, messaging and positioning F5 s value proposition and solutions for customer business objectives Provide technical expertise through sales presentations, solution designs, solution demonstrations, proof of concepts by various mediums in-person/virtual presentations, white boards etc Determine viability of opportunity and map out organizational structure. Drive the sales process in partnership with the Account Manager, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship. Consistently provide world-class customer service through the customer life cycle Work collaboratively with internal technical and sales resources, share best practices, updates, offer and seek expertise as the need arises in various opportunities. How you ll do it: Experience in secure Cloud architectures Experience with two or more public/private cloud vendors and automation toolsets Experience with multi-cloud design Experience with container orchestration solutions (eg: OpenShift, Kubernetes) Proficient in one or more programming languages will be added advantage What you ll bring: 8+ years of related industry experience 4+ years of experience in a similar customer facing technical role handling government customers. Familiarity/experience with F5 or similar industry solution deployment a plus Relevant certifications a plus What you ll get: This role is primarily based out of NCR with hybrid mode. This is a self-driven role, so career growth and development is available at every stage of your career. Competitive pay, family friendly benefits , and cool perks Tuition assistance for professional development Culture of giving back , strong diversity and inclusion interest groups Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com .

Roles Responsibilities : As a Private Cloud Services / DevOps engineer with focus on continuous integration and delivery and classical development tools like f. e. Concourse, Jenkins, Linux scripting skills and expertise in Java Spring/Spring Boot. You will work closely with business teams to understand their requirements and provide tailored automation solutions. Your knowledge of database and messaging technologies will be crucial in ensuring that our clients achieve their operational goals.

Education Qualification : Engineer - B.E / B.Tech / MCA Skills : Primary -> Technology | Architect / Design / Solutionizing Activities | Technology Selection | 5 - Expert Primary -> Technology | Architect / Design / Solutionizing Activities | Hybrid Cloud | 5 - Expert Secondary -> Behavioral | Aptitude | Managerial Skills | 5 - Expert Tertiary -> Behavioral | Aptitude | People skills | 3 - Experienced Tertiary -> Behavioral | Aptitude | Business Skills | 3 - Experienced Details: 1. Experienced Multi/hybrid Clouds (Public and private Cloud, i.e. AWS , Azure, GCP), Cloud Assessment, Design, Migration and Upgrades. 2. Understand customer requirement and stakeholders management. 3. Well versed with Project management Technologies skills including but not limited to People Management, Stakeholder Management, Budgeting , Financial, Project tracking and execution. 4. Work with Sales , presales, Marketing for Growth Opportunities. 5. Knowledge and Understanding of Parallel products 6. Highest level Technology authority for Resolution and Escalation in specific domains and technology area 7. Work with Marketing for Collateral,BLOG, case studies and showcase capabilities Knowledge and Partnering with Other OEM/Competetive products 8. Experienced Multiproduct Hypervisors ,Datacenter Assessment , Design, Migration and Upgrades 9. Lead the Technical Architect and Engieers team for resolutions

About ValGenesis ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle. Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.youtube.com/watch?v=tASq7Ld0JsQ About the Role: ValGenesis is an equal opportunity employer and remuneration to commensurate based on experience and competency and will be in pair with the best in industry. Requirement Design and Administration of Azure workloads, Windows Administration, IIS management, Linux Administration, Docker, Basics of MS SQL Server Administration, Terraform, Kubernetes, Certificate Services, WAF controls, Github and Ansible Responsibilities Administration of Azure workloads, Windows, IIS, Linux, Docker, MS SQL Server, Terraform and Kubernetes We’re on a Mission In 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard. Today, we continue to push the boundaries of innovation enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations. The Team You’ll Join Our customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission. We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done. We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward. We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader. How We Work Our Chennai, Hyderabad and Bangalore offices are onsite, 5 days per week. We believe that in-person interaction and collaboration fosters creativity, and a sense of community, and is critical to our future success as a company. ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.

Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : Automation in Systems Integration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Roles & Responsibilities: Able to solution, design and architect automation approach for a client, recommending the best fit tools for an optimized solution Client handling capability with leading communication & story telling skills Perform client's automation maturity assessment Well versed with agile delivery principles, sprint model and scrum boards on JIRA on any other similar tool Knowledge of IaC tools like version control systems (Git, SVN etc..), Ansible, Terraform, CICD tools like Azure DevOps, Jenkins or Rundeck Cloud certified professional – AWS/Azure/GCP/VMWare private cloud IaCsecurity tools & vaulting Professional & Technical Skills: Good to have Knowledge on Infrastructure architecture across networks, storage, compute, hosting REST API integrations & JSON Knowledge of Kubernetes, Docker, Packer Immutable Infrastructure using serverless technologies ,SAST DAST principles ,AI & ML tools & concepts DevOps certified cloud professional ,Conceptual or working knowledge on SLO, SLI, toils, error budget . Additional Information1 Willing to work in 24/7 support rotational shifts Qualifications 15 years full time education

About The Role Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Microsoft Windows Server Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and/or manage delivery of production systems and services based on operational requirements and service agreement. Your typical day will involve ensuring the smooth functioning of production systems and services, addressing operational requirements, and adhering to service agreements. Roles & Responsibilities:1.Windows Clustering Setup and ConfigurationCluster MonitoringFailover managementResource managementVertical and Horizontal ScalingTroubleshoot issues2.Windows storage management skills3.Microsoft Windows Server Administration (OS Windows 2016, 2019, 2022) 4.Required active participation/contribution in team discussions.5.Manage and monitor production systems to ensure optimal performance.6.Maintain SLA.7.Implement and maintain system configurations.8.Inter and Intra team Collaborations for service delivery.9.Document operational processes and procedures for future reference. Professional & Technical Skills: Strong knowledge of Windows Clusters hosted on Public and Private cloud infrastructures. Strong skill to read cluster logs, diagnose and resolve problems related to cluster communication, storage access, and application failover. Understanding of storage technologies and how to configure shared storage for a cluster. Operational Knowledge of Public Cloud Technologies AWS / Azure / OCIMust Have Skills: Proficiency in Microsoft Windows Server Administration.Strong understanding of system administration principles.Experience with system monitoring and performance tuning.Knowledge of network protocols and security measures.Good To Have Skills: Experience with cloud platforms like Azure or AWS. Additional Information:The candidate should have a minimum of 3 years of experience in Microsoft Windows Server Administration.Team Player, Good Communication skills, Ability to multitask and adapt to shifting priorities, 24X7 A 15 year full-time education is required. Qualification 15 years full time education

About The Role Technology/ Subject Matter Experience Private Cloud/VMware vRealize Suite Keywords Private Cloud, vRealize Suite, vRA, vRO, vRB, vRLI, Orchestrator Roles and Responsibilities: Extensive hands on experience with the vRealize Suite - especially vRealize Automation & vRealize Orchestration Support Consultants/Architects to develop High level design and Low level design for vRealize suite. Expert in implementing vRA, vRO, Log Insight, vRealize business design as per HLD and LLD. Troubleshooting the issues popping up while implementing vRealize Suite of products. Troubleshooting vRA/vRO infrastructure for any unplanned downtime/Issues. Experience with basic SQL and Postgres database management and querying for troubleshooting purposes Experience in handling multiple vRA environments, Multi-tenancy, Fabric groups, Reservations and all vRA components. Creating Blueprints. Experience in Log insight implementation and management. Experience in vRealize business implementation and management. Practical experience in integrating with 3rd party products like ServiceNow/IPAM etc. Practical experience in third party integration using APIs, esp. REST Practical vRO workflow development expertise or scripting experience in any one scripting language. Preferable is Java Scripting, Terraform, Python Expertise in migrating the non-managed workloads to vRA managed machines. Training of new team members Mandatory Skills VMware and vRealize Automation Certification Mandatory: VMware certified professional certification- Cloud (VCP-CMA) Certification Mandatory VMware certified Advanced Professional- Cloud (VCAP-CMA/DCV) Process/ Quality Knowledge: Must have clear knowledge on ITIL based service delivery ITIL certification is Mandatory. Knowledge on quality, Six Sigma is desired. Soft Skill Good communication, documentation, reporting Focused on quality of deliverables Mandatory Skills: VMWARE ARIA CMP . Experience8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Description: Job Description Summary Azure Developer with 8 years of relevant experience. Mandatory Skills : C#/.NET/.NET Core with Azure Development exp. MVC, Entity Framework Ability to translate business needs to technical requirements Develop a technical solution Minimum of 8 years of development experience Knowledge of one or more high level managed frameworks (C#/.NET/.NET Core) Strong experience in MVC, Entity Framework Experience creating RESTful and SOAP based services and APIs Experience in container-based development Knowledge on RESTful and SOAP APIs Knowledge of NoSQL database Awareness of PaaS offerings in Public cloud and Orchestrators Ability to adopt and embrace new technology Experience in designing and building distributed and asynchronous systems Familiarity with Public cloud (Azure) and private cloud IaaS and PaaS platforms Experience with Microservices architecture Experience in working in Agile and DevOps environment Experience in Azure functions, event hub, service bus implementation. Experience in Azure App services. Knowledge on Azure .Net SDK & Application Insights Query and Configuration. Knowledge on Azure Cosmos db, API management. Knowledge on Azure pipelines is an added advantage. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Job Description: Job Description Summary Azure Developer with 6 years of relevant experience. Mandatory Skills : C#/.NET/.NET Core with Azure Development exp. MVC, Entity Framework Ability to translate business needs to technical requirements Develop a technical solution Minimum of 8 years of development experience Knowledge of one or more high level managed frameworks (C#/.NET/.NET Core) Strong experience in MVC, Entity Framework Experience creating RESTful and SOAP based services and APIs Experience in container-based development Knowledge on RESTful and SOAP APIs Knowledge of NoSQL database Awareness of PaaS offerings in Public cloud and Orchestrators Ability to adopt and embrace new technology Experience in designing and building distributed and asynchronous systems Familiarity with Public cloud (Azure) and private cloud IaaS and PaaS platforms Experience with Microservices architecture Experience in working in Agile and DevOps environment Experience in Azure functions, event hub, service bus implementation. Experience in Azure App services. Knowledge on Azure .Net SDK & Application Insights Query and Configuration. Knowledge on Azure Cosmos db, API management. Knowledge on Azure pipelines is an added advantage. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Role Overview: We manage mission-critical cloud infrastructure for our customers globally. This role entails providing 24x7 managed support for these cloud environments. In this role, you will be a part of the Cloud Operations Centre (COC) Team. Responsibilities Your responsibilities in this role will be centered around the following: 24x7 Cloud monitoring and support. Make sure Service SLA is met with appropriate responses & resolutions. Documentation and maintaining customer technical build documentations. Own new upgrades for existing deployments and their documentation. Own new remote site deployments and their documentation. Deliver internal training as per schedule. Technical Account Manager for Key Customers. Work with the open-source community. Requirements: Needless to say, this role is a combination of proven technical aptitude, experience and the ability to think spontaneously. Well be evaluating your candidature on the following criteria: Experienced Linux user and system administrator Experience in deploying and administering KVM, ESXi and/or XenServer hypervisors Experience in deploying, supporting or managing clouds based on Apache Cloudstack (preferably) and/or OpenStack Experience in debugging and resolving production issues Experience in support participation, on-call schedules and using tools Good networking knowledge, including software defined networking Good understanding of storage protocols and technologies (CIFS and NFS, object storage s3 etc) Excellent spoken and written English Bonus qualifications that will help your application: Bachelors degree in engineering, IT, or a related field 3-10 years in similar roles in technical operations. Interested candidates are requested to share their updated resume on mentioned mail id along with the following details: Email: abhalekar@yotta.com Current CTC: Expected CTC: Notice period: Are you willing to relocate to Delhi/ Pune? Are you comfortable working in rotational shifts?

Where Data Does More. Join the Snowflake team. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers success. We form partnerships with customers by listening, learning, and building connections. Snowflake s values are key to our approach and success in delivering world-class Support. Putting customers first, acting with integrity, owning initiative and accountability, and getting it done are Snowflake core values and are reflected in everything we do. Snowflake s Support team is expanding! We are looking for a Staff Escalation Manager to join our team and achieve our goal of helping our customers achieve their business goals by providing outstanding service and support to our most critical customers in their most important time of need. As a Staff Escalation Manager , you enjoy working with a high-performing and fast-paced team with a high degree of tact, patience, and skill under pressure. You are results-oriented, leveraging data, metrics, and open feedback to make operational, tactical decisions toward resolving escalations. You possess a positive attitude and outlook and work with high integrity, accountability, attention to detail, planning expertise, and execution. A thorough understanding of business impacts related to technical issues as well as customer sentiment, is a must. You Will: Work independently, coordinating efforts to resolve complex, critical customer issues, major interruptions, and client-impacting events Effectively prioritize all related escalation tasks independently Collaborate with Snowflake on-call engineers, and monitor online activity data for multiple Snowflake Services to identify Service disruptions Coordinate and engage with other teams, such as Sales, Professional Services, Support, and Engineering, to effectively resolve escalated situations Develop strong partnerships internally with Sales, Services, Support, and Engineering Work with a global mindset as part of a team of Escalation Managers Serve as a mentor to junior staff on escalation practices Work with Engineering and Product Management on the resolution of specific issues that may arise as blockers to customer progress Demonstrate strong judgment regarding escalation management and problem mitigation, as well as the ability to make timely decisions from both business and technical perspectives Effectively advocate for required solutions to provide the best customer experience Understand both proactive and reactive escalation management practices and how to analyze and apply data to a decision-making process Understand proactive and reactive data points to develop a plan of action for our customers Manage customer-facing communications for Escalations as well as the development and execution of a Get Well Plan , understanding all aspects of the situation and developing a clear scope and get well plan Maintain disciplined and regular communications within accounts while building credibility through timely action and responsiveness during the account escalation Effectively communicate critical issue status (both verbally and in writing) to executive staff, sales teams, and other involved parties Utilize your contextual interpretation and writing skills to summarize pages of information into concise and readable paragraphs effectively Understand and translate complex technical information and issues into business cases, impacts, and risks that the customer can easily interpret Have excellent abilities in office applications (Gsuite preferred) for documents, spreadsheets, and presentations Meet deliverable timelines based on pre-scheduled activities and events, such as customer, team, and executive updates Utilize business and technical skills to effectively manage customer escalations, coordinate meetings, calls, and deliverables, and interpret trend/regression patterns Participate in weekend on-call rotation Review & analyze Customer health trends to proactively identify and resolve issues, preventing customer escalations Coordination with all internal subject matter experts and stakeholders, acting as the primary decision point for all active customer activities pertaining to the account escalation Customer champion, a resource specifically focused on returning the customer environment to a stable state and the customer to a state of satisfaction with Snowflake, resulting in the continued growth of the account Our Ideal Staff Escalation Manager will have: B.S. or M.S. degree in CS, MIS, or equivalent discipline/work experience 8+ years of working as an Escalation Manager or Incident Manager in a Support environment with related experience with a proven track record of delivering business value and improvement 8+ years of experience working with AWS, Azure, GCP, or a private cloud environment. 5+ years of experience managing enterprise customer relationships in Technical Support, Technical Support or Business Operations, or other Support Delivery based organizations Excellent verbal, written, communication, and active & receptive listening skills Incredibly high levels of emotional intelligence (EQ), empathy, proactivity, and the ability to advocate for both clients and internal teams alike, continuously striving for mutually beneficial solutions. Successful experience working, collaborating, and establishing relationships with leadership, colleagues, and customers The ability to adapt, take initiative, be flexible, and learn quickly in a dynamic environment Excellent teaming skills, able to work with virtual and global cross-functional teams ITIL certification v3/v4 or an in-depth understanding of the ITIL framework Snowflake is growing fast, and we re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com "