76 Noc Operations Jobs

Join our dynamic team as a skilled Telecom Network Operations Center (NOC) Engineer. In this critical role, you will be responsible for alarm monitoring, alarm analysis, operation and maintenance, and troubleshooting across multiple telecom nodes spanning 2G to 5G technologies, including RAN, Core CS, Core PS, IP, and IMS. Your primary focus will be ensuring high service availability and excellent customer experience through proactive network management and rapid incident resolution. Your responsibilities will include monitoring alarms and analyzing network events to identify and troubleshoot issues, performing operation and maintenance activities, troubleshooting hardware and software problems on Ericsson baseband equipment, managing and resolving network incidents to meet SLAs, utilizing alarm monitoring tools effectively, collaborating with field teams, following ITSM ticketing procedures, communicating with internal teams and vendors, conducting routine maintenance tasks, and contributing to the improvement of Standard Operating Procedures (SOPs). To excel in this role, you should bring strong telecom knowledge across 2G to 5G service flows, hands-on experience with Ericsson baseband hardware, expertise in NOC operations, familiarity with network monitoring tools, solid understanding of networking concepts and protocols, experience with ITSM frameworks, strong analytical and problem-solving skills, excellent communication and documentation abilities, and the ability to work in shifts including nights, US shifts, and weekends. Additionally, a proactive approach to identifying and resolving network incidents is crucial for maintaining service continuity and customer satisfaction. Qualifications required for this position include a minimum qualification of B.Tech and 2 to 8 years of relevant experience. Join us in this exciting opportunity to work with cutting-edge technologies and contribute to ensuring high service availability and customer satisfaction in the telecom industry.,

As the Director of IT for our client's India Center of Excellence (CoE), you will play a crucial role in leading and managing the IT operations to ensure high availability and performance. Your responsibilities will include overseeing the IT infrastructure, NOC operations, hardware/software applications, RAS, and security measures in an agile environment. You will lead the IT operations at the India CoE, ensuring the smooth functioning of hardware, software applications, and network operations. Managing the Network Operations Center (NOC) will be essential to monitor network performance, resolve issues, and maintain uninterrupted services. Efficient ticket management and issue resolution processes will be under your supervision, along with improving response times and addressing IT support tickets promptly. Procurement, deployment, maintenance, and upgrades of hardware and software will be your responsibility to ensure optimal performance. You will also ensure robust remote access services (RAS) for distributed teams and global operations while implementing and maintaining basic security protocols to comply with global standards. Collaborating with global teams to align IT strategies, tools, and policies across different locations is key, along with developing and implementing IT policies and best practices. Supporting and maintaining operating systems, ensuring compatibility, updates, and performance optimization will be part of your daily tasks. Working in an Agile environment, you will ensure timely delivery of IT services, continuous improvement, and collaboration across departments. Evaluating new technologies and recommending their adoption to enhance the company's IT capabilities will be crucial. Mentoring and managing the IT team to ensure high levels of technical expertise, performance, and growth is also significant. Key Requirements: - B.E./B.Tech/MCA qualification is mandatory. - Minimum 15+ years of experience in IT operations. - Strong knowledge of operating systems, network management, and troubleshooting. - Experience in managing IT infrastructure in a global software product firm. - Problem-solving skills with a focus on resolving issues quickly and effectively. Highly Preferred: - Experience in a global software product company with multi-location IT setups. This senior leadership role offers the opportunity to have a strategic impact on IT operations in India and globally. If you are passionate about driving technology improvements and ensuring seamless IT services, we encourage you to apply for this position or write to us at sonia@crosstab.in.,

As an Incident Manager, your primary responsibility will be to manage and resolve incidents efficiently to minimize their impact on business operations. You will be in charge of monitoring and overseeing the Network Operations Centre (NOC) activities. It will be essential for you to implement and maintain routing and switching protocols effectively. Ensuring adherence to ITIL processes and best practices will be a crucial aspect of your role. Root Cause Analysis (RCA) for incidents and the development of Standard Operating Procedures (SOPs) will also fall under your purview. Collaboration with cross-functional teams will be key to ensuring timely resolution of incidents. Accurate documentation of incidents and maintaining relevant records will be part of your daily tasks. You should have a proven track record in Incident Management and possess a strong knowledge of NOC operations. Expertise in routing and switching, along with a solid understanding of network infrastructure, will be necessary. Familiarity with ITIL processes is a must, and your ability to perform Root Cause Analysis (RCA) will be essential. Experience in developing and maintaining Standard Operating Procedures (SOPs) will be beneficial for excelling in this role.,

You are invited to join our dynamic team as a skilled Telecom Network Operations Center (NOC) Engineer. Your role will involve alarm monitoring, analysis, operation, and maintenance of various telecom nodes including RAN, Core CS, Core PS, IP, and IMS. Working with cutting-edge technologies from 2G to 5G, you will ensure high service availability and exceptional customer experience through proactive network management and rapid incident resolution. Your responsibilities will include monitoring alarms and analyzing network events across multiple nodes, performing operation and maintenance tasks, troubleshooting hardware and software issues, managing network incidents to meet SLAs, utilizing alarm monitoring tools effectively, collaborating with field teams, following ITSM ticketing procedures, communicating with internal teams and vendors, conducting routine maintenance tasks, and contributing to the improvement of Standard Operating Procedures. To succeed in this role, you should bring strong telecom knowledge across various service flows and interfaces, hands-on experience with Ericsson baseband hardware, expertise in NOC operations, familiarity with network monitoring tools, understanding of networking concepts and protocols, experience with ITSM frameworks, analytical and problem-solving abilities, excellent communication skills, and the flexibility to work in shifts including nights and weekends. Required Qualifications: - Minimum Qualification: B.Tech - Experience: 2 to 8 years If you are looking for an exciting opportunity to work with advanced technologies and contribute to maintaining high service standards in the telecom industry, we encourage you to apply for this position.,

Role Summary We are hiring L1 and L2 IT Support Engineers to join our technical support team. You will handle customer issues across hardware, software, network, and security systems. Strong communication in English (spoken and written) is mandatory to ensure smooth interactions with global clients. Responsibilities L1 Support Engineer First point of contact for customer technical issues via calls, chat, or tickets. Provide basic support for Windows OS, email issues, password resets, and software installations. Record all support activity in the ticketing system with clear and professional communication. Escalate complex issues to the L2 team with proper documentation. L2 Support Engineer Manage escalated tickets requiring in-depth troubleshooting and resolution. Administer and support tools like Active Directory, Office 365, VPN, and system updates. Investigate root causes, analyze logs, and collaborate with internal teams or vendors. Create knowledge base articles and mentor L1 team when needed. Requirements For Both Roles Excellent English communication must be fluent in reading, writing, and speaking. Strong customer service mindset. Willingness to work in rotational shifts including nights and weekends. L1 Role 1-2 years of IT support/helpdesk experience. Familiarity with ticketing tools (e.g., ServiceNow, Zendesk, Freshdesk). Basic knowledge of Windows OS, MS Office, email setup, and networking. L2 Role 3-5 years of experience in infrastructure and application support. Proficiency with Windows Server, Active Directory, DNS, DHCP, VPN, and O365. Ability to perform root cause analysis and resolve escalated incidents.

Were looking for a highly experienced and results-driven NOC Operations Manager to lead our 24x7 Network Operations Center. The ideal candidate will bring strong technical knowledge, customer-focused leadership, and a deep commitment to SLA-driven service delivery. Key Responsibilities: Lead and manage end-to-end NOC operations and a 24x7 multi-shift support team. Ensure seamless monitoring, alert handling, incident resolution, and escalation procedures. Drive operational excellence with proactive fault detection and resolution strategies. Define and track internal/external SLAs and key performance indicators (KPIs). Coordinate with cross-functional teams including Engineering, Field Support, and TAC. Manage escalations and lead the resolution of complex customer-reported issues. Conduct thorough Root Cause Analysis (RCA) and ensure timely closures. Plan and manage shift rosters, staffing requirements, and team performance evaluations. Prepare and present daily/weekly operations reports, SLA summaries, and RCA documents to leadership. Own and continuously improve NOC processes, SOPs, and escalation frameworks. Required Skills & Qualifications: Minimum 10 years of experience in NOC/network operations; 3+ years in a leadership/managerial role. Strong knowledge of network technologies: Routing, Switching, MPLS, SD-WAN, VPNs, Firewalls. Expertise in network monitoring tools: Zabbix, SolarWinds, PRTG, Nagios, LibreNMS, etc. Practical experience in managing incident and service request tickets using tools like ServiceNow, Freshservice, etc. Deep understanding of Desk SLAs (response & resolution timelines) and Link SLAs (uptime, latency, downtime tracking). Ability to handle escalations and deliver prompt customer communications. Strong analytical and troubleshooting skills under pressure. Excellent people management, team building, and leadership skills. Preferred/Good to Have: ITIL Foundation Certification (strongly preferred). Experience working with ISPs, OEMs, or Managed Network Services environments. Involvement in defining or refining NOC SOPs, escalation matrices, and tool/process implementations. Reporting & Continuous Improvement: Prepare and analyze SLA trend reports, RCA documents, and recurring issue logs. Identify service gaps and propose enhancements for process and tool optimization. Ensure clear documentation and handovers during shift transitions. What We Offer: Leadership opportunity in a growing tech-driven organization. Exposure to enterprise-grade networking technologies and infrastructure. Transparent and performance-driven work culture.

Position Summary : Sr. Manager shall be responsiblefor the preparation and verification of annual budget for landing stations,work as interface with different submarine cable consortiums, prepare andmanage AOP for the Cable stations, track the Submarine wet plant inventory,support in MOD and MOHA clearance required for marine maintenance providers,coordinate for cable repairs with marine service providers and consortiums,track invoicing and payment for central billing party function, handle O&Mmatters related to submarine cable systems, support in new businessopportunities related to Submarine cable systems, should have a working knowledgeof Network Operations Center, Cable Landing Stations. Coordination withRegulatory and Legal teams. Liaising with various Government agencies for cablerepairs, cable protection and cable O&M activities. Should have goodinterpersonal skills to manage consortium matters. Major Responsibilities: To prepare annual Budget /True-up data for cable stations managed by Tata Com To representTata Comm in Submarine Cable consortiums for all O&M and finance matters Toparticipate & provide inputs for AOP (Annual Operation Plan) to FPA teamduring AOP preparation. To obtaincost approval from consortium for Cable Station & associated land routesrelated matters and track these variable costs and reimbursement. To provideRe-verification of O&M invoices payment and Manual provisions based onthe supporting documents provided with the invoices by FP&A. To provideinformation to the finance team for raising the invoice to CBP for anyunplanned expenses. Tocoordinate with consortium & respective CLS to manage any planned activity. To carryout / manage wet segment cable repair under Tata Coms segment. To Coordinatewith cable stations/consortium and with authorities to secure advanceclearances for Vessel, crew and work permit for repair. Tocoordinate with cable ship operators and authorities to secure advanceclearances (MOD/MOHA/SPL) for Vessel, crew and work permit for repair throughrespective agencies. To ensurethe availability of recommended spares for wet maintenance Depot for Tata comsegment of consortium cable. To liaisonwith Govt. Authorities during any construction activities in Land cable or Wetsegment. To organizevarious reports / KPI from the cable stations under our purview as per theschedule & confirming the compliance. To manage andcoordinate with consortiums for managing the Central Billing Party functionefficiently. To support in new business opportunities related toSubmarine cable systems and participate in preparation of RFQ responses,regulatory matters. Liaising with various Government agencies for cable repairs,cable protection and cable O&M activities.

Job Responsiblities: Job Title: IP Network Engineer Location: Chennai Experience: 1-2 years Job Type: Full-time / Contract Domain: Telecom / Service Provider / Network Engineering (Work From Office 24/7 Rotation base shift). Desired Skill: Job Summary: We are seeking an experienced IP Engineer with strong hands-on expertise in MPLS, The candidate will be responsible for configuration, addition of new routers and migration as well as troubleshooting in MPLS networks across large-scale service provider infrastructures. Relevant Experience: Proven experience (0 to 1 years) in packet/IP transport network engineering service provider environments. Hands-on expertise with NMS and routers. Deep understanding of MPLS, MPLS-TP, and IP routing protocols (OSPF, IS-IS, BGP). Good to have if any network certification.

You are a highly skilled and motivated Senior Support & NOC Specialist with at least 5 years of experience in technical support and network operations. Your responsibilities include providing advanced technical support to clients via phone, email, and remote tools, monitoring and managing network and system alerts within our NOC, escalating and coordinating resolution of complex technical issues, utilizing Halo PSA for ticket management, documentation, and reporting, collaborating with internal teams and vendors for timely incident resolution, and maintaining up-to-date documentation and procedures. To qualify for this role, you should have 5+ years of experience in IT support and NOC operations, proficiency with Halo PSA, strong knowledge of network infrastructure, monitoring tools, and IT systems, exceptional written and verbal communication skills, strong organizational and multitasking abilities, and the ability to work independently and within a team environment. Preferred qualifications include certifications such as CompTIA Network+, CCNA, or equivalent, experience with remote monitoring and management (RMM) tools, and previous experience in a Managed Service Provider (MSP) environment. This is a full-time, permanent position with a night shift schedule from Monday to Friday, located in Mohali, Punjab. Night shift availability is required, and work will be in person.,

Mandatory Skillset: Min of 8 years of experience in IT operations, network/system monitoring, or a similar role . At least 5 years in a leadership or managerial position within a NOC or IT environment. Role Overview: As the ICT NOC Manager you will be responsible overseeing the daily operations of the NOC team, ensuring the continuous monitoring and maintenance of an organizations IT infrastructure . This includes managing incidents, maintaining system performance, and ensuring high availability of critical IT services. T he NOC Manager leads the team in resolving network and system issues, optimizing workflows, and driving process improvements to meet organizational goals Key Behaviors: • Proven experience in the relevant field/industry. • Strong skills in specific HR-related areas. • Excellent communication and interpersonal abilities. • Ability to work independently and as part of a team. • Willingness and ability to travel nationally and overseas as required. Qualifications and Experience: • Degree in Computer Science, Information Technology, Software Engineering, or a related field. • Proficiency in monitoring tools like PRTG or similar platforms . • Strong understanding of IT infrastructure, software development, and cybersecurity. • Deep knowledge of security frameworks and compliance standards such as ISO, SOC 2, GDPR, Cyber Essentials & Plus, and other relevant regulations. • Strong understanding of system architecture, cloud computing, automation tools, and modern software development practices. • Relevant certifications such as PRINCE2, Six Sigma, MCSE, CISSP, CISM, ITIL, or equivalent are advantageous. • Excellent communication, negotiation, and interpersonal skills, with the ability to engage effectively with senior stakeholders, clients, and external partners. • Experience working in multicultural environments and with international clients, with a willingness to travel nationally and overseas as required.

Role & responsibilities Experience Required: 2.5 Yrs - 6 Yrs Notice Period: Immediate to 15 Days (Looking for Immediate Joiners only) Work Location: Electronic City Interested Candidates please share your CV to: dhanunjaya.p.m@happiestminds.com Should be excellent in communication. Hands on experience on Network monitoring tools and Windows server experiences Hands on experience in ticketing tools preferable is Service now. Monitoring tool experience preferably Dynatrace. Provide technical support by answering/responding to phone/e-mail to client. Support remote users via Phones or emails. Management of Service and Supplier faults against SLA Targets. To follow up on the issue that have been escalated to their teams until the resolution. To report every alert/issue that has appeared in the shift and provides the info to the next shift if issue not resolved. Ability to handle multiple responsibilities. Vendor ticket management and timely escalations Flexible and able to work within a 24/7/365 shift pattern. Should have experience in handlining MIM calls. Preferred candidate profile Immediate Joiners Required - 0-15 Days Joiners F2F Interview on 23rd July (Wednesday) between - 10:30AM to 4:30PM

We are seeking a highly skilled Networking Engineer with hands-on experience in networking technologies. The ideal candidate will have a deep understanding of network infrastructure and be able to troubleshoot and resolve issues efficiently Health insurance Provident fund

Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. About PTC (NASDAQ: PTC) PTC enables global manufacturers to realize double-digit impact with software solutions that enable them to accelerate product and service innovation, improve operational efficiency, and increase workforce productivity. In combination with an extensive partner network, PTC provides customers flexibility in how its technology can be deployed to drive digital transformation – on premises, in the cloud, or via its pure SaaS platform. At PTC, we don't just imagine a better world, we enable it. Job Title- PTC Cloud NOC Technician Job Location: Pune About Role: • Resource will be a part of Cloud Commercial Ops NOC team • You will be a part of highly diverse PTC Cloud Services Delivery Team which works for Multiple customers across the Globe • Day-To-Day: • Consumes monitoring platforms and reacts to alerts in order to keep the environment running optimally • Helps suggest new triggers and logging issues based on feedback received from resolving incidents and identifying new issues • Identifies broken monitors and fixes them using tools and scripts to ensure that the whole environment is reporting correctly • Begins to shadow colleagues to learn the scripting and self-healing framework to get comfortable with requirements • Maintains a comprehensive understanding of the supported platforms, on application level only • Monitors all the high criticality alerting across all monitoring applications to make sure that all alerts are attended to • Reviews and resolves existing incidents in ITSM platform for all monitors and alerts that need further actions for troubleshooting • Work in 24x7 environment . Preferred Skills and Knowledge: • Bachelor’s Degree (BE/BTech/MCA) or equivalent in Engineering • Good troubleshooting /Debugging skills. • Good Communication and verbal skills • Knowledge of Java and Linux • Quick Learner Basic Qualifications: Bachelor, Master or equivalent graduate. Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here ."

Role & responsibilities Job Role in precise way as Environment Officer: Act as an independent Environmental Engineer and report to senior management. Handle daily environmental tasks and compliance. Ensure timely submission of regulatory documents (EC, CTO, CGWA NOC). Assess environmental risks and monitor compliance. Supervise environmental and online monitoring systems. Coordinate with operations and government bodies on compliance issues. Address queries from regulatory authorities and prepare reports. Manage waste, emissions, water, and sustainability efforts. Liaise with government bodies and ensure statutory compliance. Prepare budgets, documentation, and periodic reviews for environmental protection. Qualification: M.Sc in Env Sc/ B.Tech in Env Eng/ B.Sc in Env Sc with 3-4 years experience in IndustrySalary Benchmark: Maximum CTC 6,00,000.00

As a Systems Architect specializing in MS Exchange at Insight, you will be entrusted with maintaining, overseeing the operations, and addressing issues related to the client's Microsoft Exchange server infrastructure. Your responsibilities will encompass the design, administration, and establishment of system standards for messaging and communication team solutions, focusing on Microsoft Exchange Online/On-prem, email security, break/fix troubleshooting, server/software updates, and feature enhancements to MS Exchange and Exchange servers, in addition to general IT Windows infrastructure. The ideal candidate for this role should possess a minimum of 8-12+ years of expertise in Exchange Systems Administration/Engineering, NOC operations, remote troubleshooting, customer management, and other relevant IT services. A comprehensive understanding of O365 Mail flow, interaction between OnPrem and Exchanges, and hands-on experience with Exchange 2013 to 2019, as well as Exchange Online (M365), is essential. Moreover, proficiency in ADFS, AADC, and Active Directory is a prerequisite for this position. At Insight, we offer more than just a job; we provide an environment where your hunger, heart, and harmony can thrive. By joining Insight, you open doors to continuous upskilling, promotional opportunities, and career growth. Our core values of Hunger, Heart, and Harmony permeate everything we do, from fostering relationships with teammates, partners, and clients to making a positive impact in our communities. Additionally, we believe in taking care of our employees and their families while encouraging engagement with the local community. We offer benefits such as the freedom to work from another location, even an international destination, for up to 30 consecutive calendar days per year. We aim to empower you to lead a fulfilling life and take charge of your career at Insight. If you are eager to embark on an ambitious journey with us and make a difference, join Insight today. Your potential for growth and success starts here at Insight's Gurgaon, India location.,

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4 + yrs exp in L2 Network Operations. Exp Kubernetes, outing, Switching, MPLS, VPN, SD-WAN, linux/ unix, Monitoring tools Monitoring Tools-SolarWinds, Zabbix, Grafana, Prometheus, cloud exp must 24x7 shift, immediate joiners.

Key Skills Technical Head (ISP) Proficient in BGP, OSPF, MPLS Expert in routers, switches, firewalls Strong troubleshooting & security knowledge Team leadership & NOC management Clear communicator with stakeholders

Roles and Responsibilities Team Member supporting NOC operations for continuous monitoring of Global IT Infrastructure (24x7) and services. Proactive alerting and notifying stake holders during critical incidents and escalations. Contributing towards ensuring IT uptime, and documentation. Validating for desired performance and health status of all monitoring tools deployed in NOC Generating reports related to availability, performance and capacity bottle necks at desired intervals as per operational requirements and on need basis. Logging of incidents and events based on appropriate categories using ticketing tool and assigning it to the appropriate stake holders for resolution Notifying incidents events using appropriate communication channels Provide appropriate inputs to stake holders during Major incidents Participate in all review forums to enhance process and procedure involving NOC operations Technical Skills Knowledge of common monitoring tools and ability to interpret their metrics and ITSM tool Understanding of key network monitoring protocols including SNMP, NetFlow, WMI, syslog, etc. and devices routers, palo alto, checkpoint etc. Knowledge in routing, switching and TCP/IP troubleshooting techniques. Basic knowledge of the OSI model, diagnostic skills. Knowledge of Linux , Windows, command line and system diagnostics Total Experience Expected: 01-02 years

Network Operations Center (NOC) Manager / Lead Position Level: Senior Level/Management Reports To: Director, IT Infrastructure Number of Positions: 1 Position Summary The NOC Manager is responsible for the operational performance, leadership, and strategic direction of the enterprises 24/7 Network Operations Center. This role ensures network availability, incident resolution, team execution, and infrastructure reliability across 300+ global sites. The NOC Manager serves as both a people leader and technical enabler , driving continuous improvement, proactive monitoring, and efficient escalation workflows while aligning network operations with enterprise standards and business outcomes. Key Responsibilities Operational Leadership Manage and lead the daily operations of a global NOC supporting a multi-site, hybrid cloud environment Oversee Tier 1–3 support functions including incident triage, escalation, troubleshooting, change implementation, and monitoring Serve as the highest operational escalation point for network incidents and outages Maintain and enforce 24/7 shift coverage, including staffing, scheduling, and on-call rotations Team Management & Development Directly manage NOC Analysts, Network Engineers, and the Network Reliability Engineer (NRE) Drive performance through coaching, 1:1s, skill development plans, and technical mentorship Define and track team KPIs including MTTR, SLA adherence, incident volume, and alert fatigue reduction Foster a high-performance culture built around accountability, collaboration, and continuous learning Strategy & Automation Partner with NRE to develop automation, infrastructure-as-code, and observability initiatives Identify operational inefficiencies and lead projects to improve toolsets, response time, and coverage Champion reliability engineering practices to improve incident prevention and resiliency Lead the implementation and refinement of NOC runbooks, SOPs, and escalation procedures Cross-Functional Collaboration Act as the liaison between Infrastructure, Cloud, Security, Application, and Helpdesk teams during major incidents and network events Partner with Engineering and Cloud teams on deployments, migrations, and new service onboarding Participate in ITSM governance for incident, problem, and change management processes Reporting & Communication Own and distribute executive-level reporting on network health, SLAs, critical incident trends, and operational risks Deliver RCA documentation, incident debriefs, and recommendations to leadership Ensure all ticketing, monitoring, and reporting platforms reflect real-time network health and team activity Required Qualifications Degree in Computer Science, Networking, Information Technology, or a related field 8+ years of experience in network operations or engineering roles, including 3+ years in a leadership or management position Deep knowledge of enterprise networking (TCP/IP, BGP, OSPF, VPN, VLANs, SD-WAN) Experience with Cisco Catalyst, Meraki, ASA, Palo Alto Networks, and Zscaler (ZIA/ZPA) Strong understanding of network monitoring platforms (LogicMonitor, SolarWinds, PRTG, etc.) Familiarity with cloud networking (AWS VPC, Azure VNet, ExpressRoute, TGW, etc.) Experience with ITSM platforms (e.g., ServiceNow) and change management frameworks Demonstrated success managing 24/7 teams, shift coverage, and high-severity incident response Preferred Qualifications Certifications: CCNP, PCNSE, ZCCA/ZCNA, AWS/Azure Networking certs Experience managing teams with diverse roles (e.g., NOC, NRE, Engineering) across multiple time zones Exposure to infrastructure automation tools (Terraform, Python, Ansible) Strong background in SLAs, SLOs, and operational performance tracking Familiarity with ISO 27001, SOC 2, or other compliance frameworks relevant to network operations

Will lead a dynamic team and ensure smooth daily operation of the network operations center (NOC). Primary objective is to ensure the operations are attended within agreed service Level agreement. Meeting Response and resolution in timely manner.

Role & responsibilities 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients.

Site Reliability Engineer Competitive Salary & Benefits Bangalore Systal is a global managed network and security service and transformation specialist. We consult, deploy, and integrate multi-vendor technologies which help enterprise businesses maximize the security and value of their complex IT infrastructure. Across our 24/7 Network and Security Operations Centers, we manage over 200,000 assets across 78 countries, providing innovative and resilient solutions that help enterprises meet complex technology requirements, replace unsecure and ineffective legacy technologies, and securely solve todays critical IT and business challenges. Due to new project wins, we are now beginning our recruitment of Site Reliability Engineers to join our Bangalore team. What will you be doing? Designing and implementing scalable network infrastructure Automate repetitive tasks to reduce manual intervention and improve efficiency Develop and maintain tools for network monitoring, performance measurement, and alerting Collaborate with development teams to ensure network reliability and performance objectives are met Conduct root cause analysis of network incidents and implement measures to prevent recurrence Participate in on-call rotations to provide 24x7 support for critical network issues Continuously improve network performance, reliability, and scalability through proactive measures and innovative solutions Who are we looking for? Proficiency in Python, Go, or other scripting languages understanding of enterprise network architecture Linux system administration skills Expertise with monitoring and observability tools (e.g., Prometheus, Grafana, Nagios) Experience with API frameworks and RESTful services Relevant network certifications such as CCNP, CCIE, JNCIP Strong understanding of SDLC (Software Development Life Cycle) processes Proficiency in Agile and DevOps methodologies Cisco Certified DevNet Associate Why come and work with us at Systal? Competitive salary and benefits package. Unrivalled training and development, ensuring you stay at the top of your field. We want you to be the best in your chosen field and continuously support training. Fantastic working environment our state-of-the-art offices and established remote teams create a positive environment to work in both in person and virtually. At Systal we strive to be the best we can be and have a positive influence on our customers, our people, and our communities. If you are keen to join our journey and join the Systal team, send in an application by clicking the below link.

An Opportunity to Work with One of India's Leading Credit Card Tech Innovators BOBCARD (A Bank of Baroda Subsidiary) Education: BE/B.Tech, BCA/MCA, BSc/MSc in Computer Science, IT, or related field. Experience: 6-10 years Location: Goregaon, Mumbai (5 days' from Office) **Domain: Fintech/BFSI/NBFC (mandate) Applicants should possess the following attributes: 8-12 years of experience in IT/Banking/NBFC sector as Network expert 3-5 years relevant experience in leading Network support team, IT infra-Network operations and project. Should have work experience on data center network as well as branch network/SD WAN. Core expertise in troubleshooting network related issues. Experience in handling entire network infra including F/W, WAF, Switches, Load Balancer etc. Experience on working with Palo alto/Fortinet firewall, Big F5 WAF, cisco switches, IPS/IDS, proxy solutions. Experience in design and implementation of enterprise level network architecture. Experience in handling internal & external regulatory IT audits and closer of IT audit findings related to Network component. Key highlights of the role are listed below (purely indicative and not limiting): Help IT infra team to designing network architectures systematically considering future business plan Setting up network infrastructure to support business operation Implement best practices for all network component/Hardware like F/W, WAF, switches, load balanceretc. Make sure all regulatory compliances for network component are complaint Work with internal & external auditor to close audit finding related to all Network component The method of integrating innovative new ideas into established systems Examining the issues and inefficiencies with the network Controlling the network's physical components, Detecting and resolving network problems Monitoring and enhancing network effectiveness Preparation of planned upgrades of firmware/versions of network component. Purchasing Necessities for a network, Evaluating the network's functionality and viability Upgrading hardware by the installation of updated software or replacing with new hardware. MIS reports to Senior management. Interested professionals can also share your applications via our careers page: https://bobcard.turbohire.co/job/publicjobs/W5TVzXkWWBngSoS5E8jNOi9F9Vs_4hHEj1%2FF%2FTE1Sil7pMozKPSL%2Frgb%2FnVzWG6u

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.