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MS Dynamics 365 F&O Functional Consultant Support & Change Management

MS Dynamics 365 F&O Functional Consultant Support & Change Management

Cart Geek

2 - 5 years

4 - 8 Lacs

Mumbai

Posted:1 week ago| Platform:

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Skills Required

Procurement Supply chain ERP Ticketing Issue resolution Microsoft Dynamics Stakeholder management Reporting tools SQL Business operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

MS Dynamics 365 F&O Functional Consultant Support & Change Management MS Dynamics 365 F&O Functional Consultant Support & Change Management MS Dynamics 365 F&O Functional Consultant Support & Change Management

Job Summary:

We are seeking a dynamic and detail-oriented MS Dynamics 365 F&O Functional Consultant to join our support and change management team. The ideal candidate will have hands-on
experience in supporting live MS Dynamics 365 F&O environments, managing change requests, and ensuring smooth business operations through effective issue resolution and process enhancements. Experience Required: 2 to 5 Years Location: [Mumbai Onsite] Employment Type: Full-Time

Key Responsibilities:

Provide functional support for MS Dynamics 365 F&O modules including Finance, Procurement, Inventory, and Supply Chain.
Manage and resolve incidents, service requests, and change requests in a timely manner.
Conduct impact analysis for proposed changes and ensure alignment with business processes.
Collaborate with business users to gather requirements and translate them into functional specifications.
Configure and test changes in MS Dynamics 365 F&O, ensuring minimal disruption to operations.
Work with technical teams to implement and validate system changes.
Maintain documentation for support activities, change logs, and configuration updates.
Participate in user training, UAT, and post-deployment support.
Monitor system performance and proactively identify areas for improvement.

Required Skills & Qualifications:

2 5 years of experience in a functional support role with MS Dynamics 365 F&O or Dynamics AX.
Strong understanding of ERP business processes in finance and operations.
Experience in issue resolution, change management, and system configuration.
Familiarity with Lifecycle Services (LCS), Azure DevOps, and ticketing systems.
Excellent communication and stakeholder management skills.
Bachelor s degree in Business, Finance, IT, or a related field.

Preferred Skills:

Microsoft Dynamics 365 certifications (e.g., MB-300, MB-310).
Exposure to Power Platform, SQL, or reporting tools like Power BI.
Experience in ITIL-based support environments.

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MS Dynamics 365 F&O Functional Consultant Support & Change Management